Lafayette Photography Avis 

601
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am dealing with Lafayette many years now for all school photos and they and their website have been great. I had lost two photos on a failed USB stick and within an hour, Emma had found and sent me... Voir plus

Noté 5 sur 5 étoiles

Excellent service when I contacted them direct because my child had missed the deadline for delivery and had no access to a code for the photo,(usual teenager). They emailed me a link straightaway onc... Voir plus

Noté 5 sur 5 étoiles

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de photographie
  2. Photographe aérien
  3. Photographe
  4. Studio de photographie

À propos de Lafayette Photography

Écrit par l'entreprise

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

Frame Shop
School Enquiry Form
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Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

601 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(601)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best day of my life

The photos were beautifully captured! Would definitely pick Lafayette again in the future!

25 novembre 2024
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Réponse de Lafayette Photography

Hi Ashvirni,

Thank you for the vote of confidence! We are delighted to have helped capture these special memories for you.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Great photos

Great photos

22 décembre 2024
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Réponse de Lafayette Photography

Hi Abbi,

Thank you for the 5 star rating! It is most appreciated.

Kind regards,
Lafayette Photography

Noté 4 sur 5 étoiles

The photographer was very welcoming and professional

The photographer was very welcoming and professional and knew his business. This was very welcome on what was a bit of a tension-backed day! I dropped you a star as I ordered a photo frame, which was not cheap, and it came empty. You could have mounted one of the photos in it!

22 décembre 2024
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Réponse de Lafayette Photography

Hi Kevin,

Thank you for taking the time to leave this review.

I am glad to know our photographer on the day was able to put you at ease.

We apologise that your picture was not framed, when a customer orders multiple prints we allow the customer to choose which image they would like to frame. I will raise your comments with management to see how we could improve this service.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Second time with Lafayette

Second time with Lafayette. The first was for my master's graduation and even though they were the official photographer and arranged by the university, I was so delighted with the photos that I promised myself that I'd go with them if I obtained a PhD. Fast forward a few years and imagine my delight to find that they were the official photographer at my PhD graduation.

Absolutely delighted with the service and professionalism. Special mention to photographer Nigel Gault who did my photos on the day.

2 novembre 2024
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Réponse de Lafayette Photography

Hi Selma,

Thank you very much for the wonderful feedback. We are delighted to have helped capture these special moments for you on both occasions.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

The photographer was fun

The photographer was fun, professional and helpful.

22 décembre 2024
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Réponse de Lafayette Photography

Hi Ali G,

I am thrilled to hear your photographer on the day was accommodating to you.

Thank you for the wonderful feedback.

Kind regards,
Lafayette Photography

Noté 1 sur 5 étoiles

Bought 2 sets of pictures for my twin…

Bought 2 sets of pictures for my twin sons graduation. Did not order frames. The larger pictures are standard size but they cut the smaller ones to a size where they do not fit standard frames (4x6 etc). It makes no sense to cut these to a non-standard size unless they are forcing us to buy their frames. Given that they seem to have the 3rd level graduation market sown up in Ireland. This is very petty.
Caveat Emptor should be their motto.

21 novembre 2024
Avis spontané
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Réponse de Lafayette Photography

Hi Gerard, Many thanks for your comments and I'm sorry you weren't happy with the size of the smaller photos. We don't trim the photos, it is simply that the smaller pictures (5"x4") are the same ratio as the larger pictures which are (10"x8"). If you get in touch with us offline we can substitute them to another size that fits the more common frames sizes, but still works with 10"x8" format. The lab is closing today for the Christmas break, but we will be happy to look after this for you in January. Guaranteed no devious plan to sell more frames! I hope that helps.

Noté 5 sur 5 étoiles

Excellent

Excellent online prcocess to obtain photos

17 décembre 2024
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Réponse de Lafayette Photography

Hi Reena,

I'm happy to hear the process was smooth for you. Thank you for the 5 stars!

Kind regards,
Lafayette Photography

Noté 4 sur 5 étoiles

lovely pictures

16 décembre 2024
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Réponse de Lafayette Photography

Hi Fiachra,

Delighted to hear you were happy with the images. If we can be of assistance in the future, please do not hesitate to reach out.

Thank you for sharing your feedback!

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Very efficient service on Graduation…

Very efficient service on Graduation day. Post ordering, I realised that I had ordered the wrong photo. I emailed Lafayette, explained the issue and asked if the order could be amended. They responded promptly, saying it was no issue and that the amendment had been made.

22 novembre 2024
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Réponse de Lafayette Photography

Hi Brian,

Thank you for the 5 stars! I am happy to learn our staff were accommodating to you. It is always our aim to deliver the best possible product to our customers.

Kind regards,
Lafayette Photography

Noté 4 sur 5 étoiles

Excellent graduation picture package

Although I found it a tad difficult to find my son's graduation photos online and had to exchange a few emails to find them, the service overall was very good, the package great value for money, the regular information on the status of my order helfpul, and the pictures excellent.

19 décembre 2024
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Réponse de Lafayette Photography

Hi Chris,

Thank you for taking the time to share your feedback. It is greatly appreciated.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Great service and support

Great service and support. Extremely helpful with ordering and helping me understand how to order.

18 décembre 2024
Avis spontané
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Réponse de Lafayette Photography

Hi Louise,

Thank you for the 5* review! We are delighted to hear our customer service was helpful to you.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Lafayette…AMAZING

I simply cannot recommend Lafayette highly enough. The customer service is beyond exemplary. The photos are amazing quality. Emma who helped me is absolutely amazing. Thank you so much. My only regret is I can only give 5 stars. They deserve more. Amazing company

18 décembre 2024
Avis spontané
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Réponse de Lafayette Photography

Hi Clayton,

Many thanks for taking the time to share such wonderful feedback.

We are very lucky to have Emma as part of our team!

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Excellent

Excellent, I really liked my photos!

15 décembre 2024
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Réponse de Lafayette Photography

Hi Rachel,

We are delighted to hear that! Thank you for taking the time to share your feedback.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Great service

Great service, a staff member noticed a possible error in my order when fulfilling the order and emailed me to double check .

18 décembre 2024
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Réponse de Lafayette Photography

Hi Ciana,

Thank you for the wonderful feedback. It is most appreciated.

Kind regards,
Lafayette Photography

Noté 4 sur 5 étoiles

positive and enjoyable

The service was great, and the photographer was helpful and friendly. While choosing the right package was a bit confusing, the overall experience was positive and enjoyable.

23 novembre 2024
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Réponse de Lafayette Photography

Hi Natalia,

Thank you for the kind feedback. We apologise for any confusion caused with our packages. Should you require our services in the future, please know we are here to help find you the best suitable package to your requirements.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

The photographer was wonderful

The photographer was wonderful. She made an awkward moment fun and got lovely results

14 décembre 2024
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Réponse de Lafayette Photography

Hi Aileen,

Thank you for the wonderful review. I'm delighted to hear our photographer put you at ease.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Fantastic photos

Lafayette Photography's graduation photographs were fantastic! The photographer who came to my college was friendly and clearly knew his stuff - his instructions for how to pose and what to do were very clear and precise! He clearly enjoyed his job and had great expertise. The quality of the printed photographs themselves was amazing! The only disappointing thing is the range of packages available to order makes it slightly complicated to choose a number of different photos rather than duplicates of the same design.

9 novembre 2024
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Réponse de Lafayette Photography

Hi Lucia,

Thank you for taking the time to share such positive feedback. We are happy to learn the photographer on the day was accommodating to you.

Please note, should you require our services in the future, our customer care team are always on standby to help you find the best package suited to your needs.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Great pictures but overpriced

Great pictures but overpriced

25 novembre 2024
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Réponse de Lafayette Photography

Hi Patricia,

Thank you for the 5 stars!

I will raise your comments with management.

Kind regards,
Lafayette Photography

Noté 5 sur 5 étoiles

Excellent

Excellent photography.

10 décembre 2024
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Réponse de Lafayette Photography

Many thanks, Cz!

Your feedback is invaluable to us.

Kind regards,
Lafayette Photography

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