La Fragancia Avis 

100
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A beautiful shop full of perfume treasures, the owner was so welcoming and helpful. I had a really nice hour or so browsing and didn’t feel rushed or under pressure to buy. I sampled from perfume hous... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shop is a treasure trove of really beautiful niche brands that I haven't seen elsewhere, with the bonus of testers for everything...so no risk of disappointment. The assistant was very knowledgea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've made a few purchases from La Fragancia as gifts. With a wide range of products of the highest quality, these gifts were so well received and I will definitely be purchasing again from you guys. S... Voir plus

Noté 5 sur 5 étoiles

I absolutely love shopping at La Fragancia. Their range is beautiful, but Ortigia Sicilia is my favourite brand by far especially the Florio range, which is simply stunning. The quality, scent and... Voir plus

À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Boutique d'articles de toilette
  4. Boutique de cadeaux
  5. Magasin d'aromathérapie
  6. Magasin de produits capillaires

Écrit par l'entreprise

Welcome to La Fragancia Here at La Fragancia we believe that nurturing the body and soul should go hand in hand. That's why we have carefully curated a range of exquisite fragrances and body care products that are designed to delight your senses and enhance your daily rituals. Immerse yourself in a world of captivating scents, carefully crafted to evoke emotions, awaken memories, and inspire confidence. From vibrant floral bouquets to warm and comforting aromas, our collection of perfumes and colognes offers a diverse range of olfactory experiences, ensuring there's something for everyone. Where beauty and well-being intertwine to create a sensory sanctuary for all. Step into our inviting Fragrance and Body Care shop, located in the heart of Bewdley, and prepare to embark on a transformative journey of self-care and indulgence.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(100)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A beautiful shop full of perfume…

A beautiful shop full of perfume treasures, the owner was so welcoming and helpful. I had a really nice hour or so browsing and didn’t feel rushed or under pressure to buy. I sampled from perfume houses I hadn’t seen in any other shops. An absolutely lovely shopping experience and I left with a discovery box set which I can’t wait to try. I would recommend this store and I will definitely be returning to buy more

2 août 2026
Avis spontané
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Réponse de La Fragancia

Thank you so much for your wonderful review! It was an absolute pleasure welcoming you to La Fragancia, and we’re delighted that you enjoyed taking your time to explore our collection and discover some new perfume houses. We’re so pleased you left with a Discovery Box Set and hope you have lots of fun exploring the fragrances! We look forward to welcoming you back again soon. ✨

Noté 5 sur 5 étoiles

Lovely Fragrance Shop

Exceptional customer service- lovely owner helped with my order within one hour on a bank holiday. Beautiful range of products too, good prices and great delivery- a delightful find!

25 mai 2026
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Réponse de La Fragancia

Thank you so much for your lovely review! We’re delighted you had such a positive experience with La Fragancia. It was a pleasure helping with your order, and we’re so pleased you’re happy with our product range, prices and delivery service. Your kind words really mean a lot to us, and we hope to welcome you back again soon! ✨

Noté 5 sur 5 étoiles

If only all online retailers were as good as these guys

Swift delivery (as fast as Amazon!) and truly exemplary customer service from a fantastic, independent retailer.

26 juin 2026
Avis spontané
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Réponse de La Fragancia

Thank you so much for your fantastic review! We’re absolutely delighted to hear you were impressed with our delivery and customer service. As an independent retailer, your support means so much to us, and we’re incredibly grateful for your kind words. We hope to have the pleasure of serving you again soon! ✨

Noté 5 sur 5 étoiles

I absolutely love shopping at La…

I absolutely love shopping at La Fragancia. Their range is beautiful, but Ortigia Sicilia is my favourite brand by far especially the Florio range, which is simply stunning. The quality, scent and presentation are exceptional every time.

The staff are always amazing in store very friendly, knowledgeable and genuinely passionate about the products. The online store is also really easy to use, making ordering simple and hassle free. Highly recommend La Fragancia for anyone who loves luxury fragrances and beautiful gifts.
It’s a small business and such a asset to Bewdley, lovely luxury products

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great products and service

I've made a few purchases from La Fragancia as gifts. With a wide range of products of the highest quality, these gifts were so well received and I will definitely be purchasing again from you guys. Staff are knowledgeable and friendly while the products speak for themselves. Highly recommended!

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

What a wonderful shop

What a wonderful shop. Visited Bewdley bank holiday Monday and discovered this little gem. The staff were very friendly and very knowledgeable even recommended fragrances based my scent profile of zesty/lemon. Would not hesitate to recommend this place.

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Love shopping at La Fragancia

Amazing store with a beautiful selection of perfumes, body care products, and home fragrances. Ortigia and New Notes are definitely my favorite brands there! The staff are always so friendly and helpful, and the customer service is excellent every time I visit. Highly recommended!

19 mai 2026
Avis spontané
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Réponse de La Fragancia

Thank you so much for taking the time to leave us a review.

Noté 1 sur 5 étoiles

Absolutely disgusting service

Absolutely disgusting service, we were made to feel like we shouldn't be in the shop just because we wanted to see if the scent lasted on our skin ( it didn't, ) so that is why the very ride aggressive man in the shop abused us verbally for trying on our skin , I wouldn't but these products as the scent doesn't last he ce why he was so aggressive .
And he clearly regrets the way he treated us by the lies told in his response , we didn't say anything regarding ctv so obviously has been rude to other customers , not a nice person at all and actually glad we didn't buy as the scent wore off within the hour

26 mai 2026
Avis spontané
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Réponse de La Fragancia

As soon as you entered the store, you remarked to your friend, “Be careful, there’s CCTV,” which caused our staff member to feel uncomfortable. As such, we do not believe your review accurately reflects what took place during your visit.

During your time in store, you sampled multiple perfumes and were politely asked on three separate occasions to use tester cards rather than applying fragrances directly to the skin, as this is standard store policy. Despite these requests, fragrances continued to be tested on skin.

Comments were also made regarding the cost of products, alongside a remark questioning whether the business would still be operating by Christmas, which we found inappropriate and discourteous.

At no stage was there any intention to act aggressively. We simply addressed the situation while enforcing store policy in a professional manner. We welcome genuine feedback; however, we also believe reviews should fairly and accurately reflect the events of a visit.

Noté 5 sur 5 étoiles

Very speedy service

Very speedy service, first time using this company would certainly use again

29 avril 2026
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Réponse de La Fragancia

Thank you for your review! We’re so pleased you were happy with the speedy service. We really appreciate your support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Quick delivery and well packaged

This was my first order from La Fragrancia. It arrived promptly and the item was very well packaged. I’m sure I’ll order from La Fragrancia again in the future as their prices are very competitive.

27 avril 2026
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Réponse de La Fragancia

Thank you for your lovely review! We’re so glad your first order arrived quickly and safely. We really appreciate your support and look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Great company with lovely products

Great company with lovely products. Quick shipping and hassle free. Would love to visit shop.

24 avril 2026
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Réponse de La Fragancia

Thank you for your review! We're really glad you’re happy with the products and service. You’d be very welcome to visit the shop anytime, we’d love to see you in person!

Noté 5 sur 5 étoiles

The shop is a treasure trove of really…

The shop is a treasure trove of really beautiful niche brands that I haven't seen elsewhere, with the bonus of testers for everything...so no risk of disappointment. The assistant was very knowledgeable and obliging, which made us feel very welcome and spoilt...the online delivery was packed and shipped quickly and beautifully wrapped. Well worth a look...😍🤩

4 avril 2026
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Réponse de La Fragancia

Thank you so much! We’re thrilled you loved discovering our niche brands and enjoyed the in-store experience. Delighted your order arrived quickly, hope to see you again soon! ✨

Noté 5 sur 5 étoiles

Good service

Item arrived promptly.. very well packaged. Absolutely love this fragrance!

3 avril 2026
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Réponse de La Fragancia

Thanks so much for your review! 😊 We’re really glad you’re loving the fragrance and that it arrived safely. Enjoy!

Noté 5 sur 5 étoiles

Had a query - sent an email

Had a query, sent an email on the back of that placed my order and within 24 hours it was on my doorstep all beautifully wrapped. I couldn’t fault the service. Gareth was beyond helpful and I love my goodies. Thank you. Highly recommended.

31 mars 2026
Avis spontané
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Réponse de La Fragancia

Thank you so much for your kind feedback! We’re really glad we could help and that everything went smoothly for you. We appreciate your support 😊

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