Laik have been fantastic throughout our holiday booking. Any queries I have had they have been beyond helpful, and most of my messages/questions (which weren't classed as urgent) were sent out of nor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a wonderful stay at JennyWren. The place was spotless, beautifully maintained, and very well equipped with everything needed for a comfortable visit (great if you are planning to dine in too). The... Voir plus
L'entreprise a répondu
We were kept informed of every aspect of our stay leading up to our arrival at the property. Then contact details while there on how and who to contact if we needed any assistance. My messages were a... Voir plus
L'entreprise a répondu
Very last minute booking on a bank holiday weekend and out of office hours! We booked online without thinking about the check in process and the lady we called at Laik could not have been any more und... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
An independent, locally owned holiday let management company in the Lake District, UK. Laik holiday let agency provides luxury holiday cottages in Bowness On Windermere, Ambleside, Hawkshead, Coniston and Grasmere. We help make and manage super-stylish holiday homes in some of our favourite spots in the Lake District. Local, flexible and friendly. We go that bit extra with our homes and our hospitality to make sure your stay in The Lakes turns out just perfect. Cosy apartments for couples, spacious houses for groups and families, quiet boltholes where you can finally finish writing that sci-fi romance novel. We’ve got a place for all sorts.
Coordonnées de contact
4 Victoria Street, LA23 1AB, Windermere, Royaume-Uni
- 01539455501
- info@laik.co.uk
- laik.co.uk
4,9
Excellent
87 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional and attentive…
Very professional and attentive company. When we had a slight issue it was resolved almost instantly which was very helpful. Ladies who I communicated with were lovely. Would definitely recommend them as a company to stay with!
29 avril 2026
Avis spontané
Réponse de Laik
Thank you for your wonderful review Lydia. We’re delighted you found the team professional, attentive and quick to help when needed.
It means a lot to hear you would recommend us, and we hope to welcome you back again soon.
Warm wishes,
Team Laik
Great apartment in prime location
Great apartment, great location. Modern and clean. Very good communication from company. Would highly recommend.
Parking permit for car off site but only a short walk away.
26 avril 2026
Avis spontané
Réponse de Laik
Thank you for your lovely review Alison. We’re delighted you enjoyed the apartment, location and communication throughout your stay.
We really appreciate the recommendation and hope to welcome you back again soon.
Warm wishes,
Team Laik
Excellent customer service
Excellent customer service: very helpful, prompt and responsive. Katherine did a great job as my contact during my stay.
27 avril 2026
Avis spontané
Réponse de Laik
Thank you for your wonderful review Thomas. We’re delighted you found the customer service helpful and responsive throughout your stay.
We’ll be sure to pass your kind words on to Katherine as well.
Warm wishes,
Team Laik
Lovely stay here
Lovely stay here, the property was spotless with great facilities. We really enjoyed the lake view from the balcony, and the location was perfect for getting into town. Parking was easy and the hosts were very communicative.
24 avril 2026
Avis spontané
Réponse de Laik
Thank you for your lovely review Nikki. We’re delighted you enjoyed the lake views, location and found everything spotless and well equipped.
We’re pleased parking and communication made your stay even easier.
Warm wishes,
Team Laik
Lovely stay in a beautiful apartment…
Lovely stay in a beautiful apartment right in the middle of hawkshead. Spotlessly clean and comfortable. Loads of Information regarding check in, places to visit and things to do. Would definitely recommend
19 avril 2026
Avis spontané
Réponse de Laik
Thank you for your lovely review Gillian. We’re delighted you enjoyed the apartment, central location and all the information provided before your stay.
We really appreciate the recommendation and hope to welcome you back again soon.
Warm wishes,
Team Laik
Will use again
Kept well informed with all relevant information required for a great stay, answered our requests/questions promptly.
17 avril 2026
Avis spontané
Réponse de Laik
Thank you for your kind review. We’re pleased you found the information helpful and communication prompt throughout your stay.
We’d be delighted to welcome you back again.
Warm wishes,
Team Laik
Great place to stay
The location is great, 3 min walk into town. Place was clean, tidy, well decorated. Great bathroom. Front bedroom has the best comfy bed, slept better than I do at home! Would recommend and would stay there again.
16 avril 2026
Avis spontané
Réponse de Laik
Thank you for your lovely review. We’re pleased you enjoyed the location and found everything clean and comfortable.
Warm wishes,
Team Laik
Wonderful experience
Wonderful experience. Communication was clear and helpful.
10 avril 2026
Avis spontané
Réponse de Laik
Thank you for your kind words. We’re pleased you found the communication clear and helpful.
Warm wishes,
Team Laik
Excellent stay!
The team at Laik were excellent and very responsive to any questions. We had such a lovey few days in the Lakes and were very happy with the cottage which was comfortable for all the family and finished to a high standard - and in a great location. Thank you for looking after us and we will definitely book again in future.
9 avril 2026
Avis spontané
Réponse de Laik
Thank you so much for your lovely review, Linda.
We’re really pleased to hear you had such a nice few days in the Lakes and that the cottage worked well for the whole family. It’s always great to know guests found the property comfortable, well finished, and in a location that helped make the stay even more enjoyable.
We’re also very glad our team could support you during your stay, that’s exactly the experience we hope to provide.
It would be a pleasure to welcome you back again in the future.
Best wishes,
Team Laik
Best Location in Bowness
Having stayed in Bowness many times we knew this property for which the location is perfect.
Apart from a little TLC here and there ie Front Door, downstairs front window frame the house met our needs and expectations. Would recommend and stay here again
10 avril 2026
Avis spontané
Réponse de Laik
Thank you for your review, Mark.
We’re really pleased to hear the property suited your needs and expectations, and we completely agree, it’s a fantastic location for enjoying everything Bowness has to offer.
Thank you as well for noting the points about the front door and window frame. Feedback like this is always helpful and we’ll make sure it’s shared with the owner so it can be looked at as part of ongoing maintenance.
It’s lovely to hear you would stay again and recommend the property, we’d be very happy to welcome you back for another visit to the Lake District.
Best wishes,
Team Laik
Professional, personable and consistent.
Laik were extremely professional and helpful from the point of booking until the moment we left. Their welcome guide was extremely detailed and helpful for us. Their correspondence was proactive and consistent. We had absolutely no issues during our stay I felt absolutely confident they would’ve sorted anything immediately. We weren’t due to check in until 4pm, however Laik kindly allowed us to utilise the driveway from 2pm. These are the little things that make your stay feel more personable and comfortable. Will certainly be booking with Laik again in the future.
10 avril 2026
Avis spontané
Réponse de Laik
Thank you so much for your lovely review, Oliver.
We’re really pleased to hear that you found the booking process smooth and the welcome guide helpful, it’s something we put a lot of care into so guests feel confident and well prepared before arrival. We’re also glad we could help with earlier access to the driveway, sometimes it’s the small details that make all the difference to the start of a stay.
It’s especially nice to hear you felt supported throughout, even though everything went smoothly. That’s exactly the experience we always hope to create for our guests 😊
We’d be delighted to welcome you back to the Lake District again in the future.
Best wishes,
Team Laik
"Laik provided brilliant communication…
Laik provided brilliant communication and support. We felt well-informed throughout our trip and appreciated the peace of mind knowing they were available if needed. A fantastic experience all around
8 avril 2026
Avis spontané
Réponse de Laik
Thank you so much for your lovely review, Phoebe.
We’re really pleased to hear you felt well informed and supported throughout your stay. Providing clear communication and peace of mind for our guests is something we always aim for, so it’s great to know this made a difference to your experience.
We’re delighted you had a fantastic trip and would love to welcome you back to the Lake District again in the future.
Best wishes,
Team Laik
We wouldn't hesitate to book again…
We wouldn't hesitate to book again through Laik. We love that all their properties are available to view online, coupled with the fact they have physical premises situated in the heart of the Lake District giving you peace of mind their staff are available to assist, should you need them. Laik's properties are stunning and they are spotlessly clean. To be honest, the property we stayed at was even better than the photographs online and they were stunning! The level of communication you receive from Laik is fabulous and this makes your stay even more enjoyable as they've already answered every question you'd need to ask. Thank you everyone at Laik for making our holiday wonderful!
11 avril 2026
Avis spontané
Réponse de Laik
Thank you so much for such a thoughtful and generous review.
We’re especially pleased to hear how reassuring you found having our office based here in the Lake District, it’s something that’s really important to us as a local team supporting both our guests and owners. It’s also lovely to hear the property exceeded expectations even compared to the photos, that’s always the best compliment.
We’re delighted that the communication and preparation ahead of your stay helped make everything feel straightforward and enjoyable from the start. Creating that level of clarity and confidence for guests is exactly what we aim for.
Thank you again for your kind words, and we’d absolutely love to welcome you back again in the future.
Best wishes,
Team Laik
Everything
Everything! From the quick response times, to the helpful information about the property and surroundings. Can't ask for more!
3 avril 2026
Avis spontané
Réponse de Laik
Thank you so much for your kind review, Viraj.
It’s lovely to hear the information about the property and the local area was helpful, and that everything felt straightforward from the start. Quick replies and clear details are something we always try to get right, so it’s great to know that made a difference during your stay.
We’d be very happy to welcome you back to the Lake District again in the future.
Best wishes,
Team Laik
Great experience on using this company for the first time
Great communication on booking, before our stay and during our stay. Very informative e-guides were sent for the property and the local area. The guides really helped us plan our trip. Would definitely stay in another property managed by this company.
8 avril 2026
Avis spontané
Réponse de Laik
Thank you for your lovely review, P Patel.
We’re really pleased to hear the booking process and communication before and during your stay felt clear and helpful. It’s great to know the digital guidebooks supported your planning as well, they’re designed to help guests make the most of their time in the Lake District before they even arrive.
We’d be delighted to welcome you to another Laik-managed property on your next visit to the Lake District.
Best wishes,
Team Laik
Fantastic new apartment
Honestly this apartment is beautiful great attention to detail
Even the pottery is lovey
Kitchen is well equipped even salt pepper oil ect for cooking
The apartment is spotless and cleaned to a high standard
The location is perfect can walk to loads of dog friendly pubs and restaurants
The view out of the windows is lovely
The customer service was fab and very informative of the lakes as a whole
We had a fab time and will definitely recommend and go back
30 mars 2026
Avis spontané
Réponse de Laik
Thank you so much for your lovely review Lynsey. We’re delighted you enjoyed the apartment, its location and all the little details.
We really appreciate the recommendation and would love to welcome you back again.
Warm wishes,
Team Laik
Most enjoyable stay
Most enjoyable stay, great instructions, super clean, great location for walking in the langdales
27 mars 2026
Avis spontané
Réponse de Laik
Thank you for your review Chris. We’re pleased you enjoyed your stay and the great location for exploring the Langdales.
We hope to welcome you back again.
Warm wishes,
Team Laik
Helpful and responsive team
The team were proactive and responsive. When we needed to get things fixed, they reacted quickly and effectively. The response time was always good and they were polite and helpful at every stage.
20 mars 2026
Avis spontané
Réponse de Laik
Thank you for your kind review Richard, We’re pleased to hear you found the team helpful and responsive throughout your stay.
We hope to welcome you back again.
Warm wishes,
Team Laik
Communication from Laik was excellent
Communication from Laik was excellent. From when we first booked the holiday, leading up to the holiday and at the end. Guides to the accommodation and the surrounding areas were very much appreciated. Would definitely book with this company again.
21 mars 2026
Avis spontané
Réponse de Laik
Thank you so much for your lovely review. We’re pleased you found the communication and guidebooks helpful throughout your stay.
We’d be delighted to welcome you back again.
Warm wishes,
Team Laik
Laik give excellent customer service.
Excellent communication throughout. Very helpful staff, went the extra mile to accommodate a request. Added a personal touch to a Booking.com reservation.
20 mars 2026
Avis spontané
Réponse de Laik
Thank you so much for your kind review Anne. We’re pleased you found the communication helpful and appreciated the extra support from the team.
We hope to welcome you back again.
Warm wishes,
Team Laik
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.