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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent choice of frames and their online interface is user friendly and easy to use. They also provide good customer service before and after orders are placed. They’re responsive, patient,... Voir plus

Noté 5 sur 5 étoiles

I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but... Voir plus

Noté 4 sur 5 étoiles

Love my glasses, was a bit disappointed when I didn't learn until after my order was placed that they were shipped from China, so the tracking is awful! This is not clear on the website. Otherwise, co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service and I’m delighted with my prescription in them and the frames themselves. Great quality frames with a spring back arm. Lovely pink and burgundy colour too. I’ll definitely use this co... Voir plus

À propos de l'entreprise


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4,3

Excellent

TrustScore 4.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(34)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Spam emails

Spam, avoid. I get emails from these saying "you've left items in your cart" but I've never used them before in my life.

26 septembre 2026
Avis spontané
Logo de Lakoh

Réponse de Lakoh

Hi! We’re sorry for the inconvenience. We’ve shared your feedback with our team and appreciate you letting us know.

Noté 5 sur 5 étoiles

Great service and I’m delighted with my…

Great service and I’m delighted with my prescription in them and the frames themselves. Great quality frames with a spring back arm. Lovely pink and burgundy colour too. I’ll definitely use this company again. Thank you

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Classy Glam…

I love my glasses and the prescription is just right, no adjustments required to the lens. They got it right . The frames are of good quality I was expecting them to be flimsy but I was wrong. The glasses were shipped and received in a timely manner.

4 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

No glasses. No tracking. No help.

I ordered my glasses on August 20. I paid $23 for expedited shipping since I needed them quickly. The website states 5-9 days.

I'm going on 12 days now. Zero tracking information. They give you an untrackable tracking number. So, I went to the website to see how to contact them. I used their chat feature through WhatsApp, Tried calling them, and also tried their FB messaging option. ZERO response on all of them.

I bought 3 pair of glasses that I don't even know that I will receive. And if I do receive them, I was ripped off of expedited shipping charges, with no cares in the world from them to even be available to help me with tracking my order.

It's a shame because I'm a first time customer, and their glasses seem to be nice, but I may never know. What a bad experience.

1 septembre 2026
Avis spontané
Logo de Lakoh

Réponse de Lakoh

Dear Customer,

We are very sorry for the inconvenience this may have caused you.

We noticed that your package was marked as delivered on September 2. Could you please let us know if you received it?

We’ve also sent the delivery photo to your email for reference, so please check your inbox.

Noté 5 sur 5 étoiles

Just Do It...

I ran across the website while browsing social media. The models used really highlight the glasses. Upon ordering, I didn't realize the size info and ordered what I thought was the perfect pair but they were too big. I reached out to customer service and they helped me remedy the issue. Two weeks later I was sporting a new pair. Great service all the way around. I'll be sharing this site with family and friends.

14 août 2026
Avis spontané
Noté 5 sur 5 étoiles

YOU CAN’T GO WRONG

Excellent choice of frames and their online interface is user friendly and easy to use.

They also provide good customer service before and after orders are placed. They’re responsive, patient, kind, knowledgeable, and helpful to make sure your questions/concerns are addressed.

Based on the above, I will continue to order from them and I highly recommend them to anyone looking for a new pair of glasses.

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I was skeptical to order prescription…

I was skeptical to order prescription progressive lenses online after a different company did not get the prescription correct and is not refunding my expenses.

Lakoh has a great product and the frames are super fun! ⭐️⭐️⭐️⭐️⭐️

23 août 2026
Avis spontané
Noté 1 sur 5 étoiles

You get what you pay for….

Was never updated on shipping from CHINA. Randomly showed up at my house. The Kail frames were VERY SMALL AND probably do NOT fit normally on any face shape, I can now see how they enlarged the frames for the pictures online.
You get what you pay for…I will never order from here again.

20 août 2026
Avis spontané
Logo de Lakoh

Réponse de Lakoh

Hello! We’re truly sorry to hear that your experience with us wasn’t as smooth as it should have been. At Lakoh, we always want our customers to feel happy with both their glasses and our service, and we regret that we fell short this time.

As a small token of our apology, here’s a 30% off coupon code: Lakoh-30OFF — you can use it on your next purchase. We hope this makes your next experience with us much better.

If there’s anything else we can do to help or improve your experience, please don’t hesitate to let us know. 💙

Warm regards,

Noté 5 sur 5 étoiles

This was my first time buying from…

This was my first time buying from Lakoh i was kinda nervous but when I received my glasses they were so nice I put them on and been wearing every sense I will be ordering more glasses from this company the quality of the glasses and the price is really good i would recommend lakoh

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Adorable

Adorable! Perfect for an older woman to look stylish. Good price and excellent selection options. My choice is perfect for me, a little sassy and fun!

21 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Love my glasses, shady shipping

Love my glasses, was a bit disappointed when I didn't learn until after my order was placed that they were shipped from China, so the tracking is awful! This is not clear on the website. Otherwise, communication was quick.

19 août 2026
Avis spontané
Logo de Lakoh

Réponse de Lakoh

Hello, thank you very much for trusting us and placing an order on our website.

We are committed to providing our customers with a better shopping experience and service. We understand that tracking and checking shipping information can sometimes be a little complicated, and we are continuously working to improve this process.

As a gesture of our appreciation for your understanding and trust, we would like to offer you a 30% off coupon. The discount code is LAKOH-30.

Thank you again for your understanding, trust, and support. We truly appreciate it!

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