Lancashire Sports Repairs Avis 

152
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Using the online forms to describe and detail the repairs required, I packaged my Spidi one piece motorcycle leathers up and sent them to LSR. As promised, they contacted me the following day to infor... Voir plus

Noté 5 sur 5 étoiles

I brought in two Rukka Goretex motorcycle jackets with broken zips and a pair of trousers with a hole in the knee, I was unsure if they were repairable but I wanted to look into repairing them due to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow! Very impressed by the repairs to my much loved & used/abused 1990 vintage Karrimor Condor rucksac!!! Once though it was beyond repair, but it arrived back today and I trying to work out how t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had my trusty Hanwag Tatra boots resoled by LSR and having just received them back, I cant believe how good a job LSR have done - amazing - they look more like new boots now than 6 year old ones!! B... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Loisirs & artisanat

Informations provenant de diverses sources externes

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(152)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

I had a pair of Scarpa boots with the soles worn out. They were repaired as good as new with vibram soles and returned promptly. First class!

8 février 2023
Avis spontané
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Réponse de Lancashire Sports Repairs

Thank you for reviewing us so positively. Our technicians will be delighted to see this!

Noté 5 sur 5 étoiles

Tear on NF padded jacket…

My daughter ripped her Northface padded jacket on one of the back panels, LSR replaced the whole panel on the back, WOW!!! What an AMAZING job they have done, you can't even tell which panel has been replaced. Thank you so much. Highly recomended. 5 🌟

15 février 2023
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Réponse de Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to see that you are pleased with our repair!

Noté 5 sur 5 étoiles

Repair to North Face down jacket

My daughters North Face down jacket sustained a large rip to one of the arms. The repair LSR carried out is fantastic & virtually invisible! Their service was fantastic, seamless & much quicker than expected. Thank you!

2 février 2023
Avis spontané
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Réponse de Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! It's great that you are pleased with our overall service and repair.

Noté 5 sur 5 étoiles

Goretex jacket repair

I sent a Goretex jacket with a ripped sleeve for repair. The repair was excellent and extremely neatly done.I was very impressed by the quality.

27 janvier 2023
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Réponse de Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars, we really appreciate the feedback. It's great to hear such positive comments regarding our repair.

Noté 5 sur 5 étoiles

My 26 year old boots are as good as new

Before sending off my boots for repair I had a very helpful conversation with LSR about exactly what was required. I was told to expect they would not be ready for several weeks due to a high volume of work. LSR emailed when the boots were ready and sent them out on a date that suited me. They look as good as new and I am thrilled that a 26 year old pair of Lady Brashers will give me many more walking years of good service.

17 janvier 2023
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Réponse de Lancashire Sports Repairs

Thank you for giving us 5 stars and leaving this review. It's great to hear that you are pleased with our service and repair.

Noté 5 sur 5 étoiles

Excellent service and a quality repair

Sent my Aku walking shoes to LSR to be re-soled. The customer service was excellent and the shoes were returned well within the time frame I had been advised. The quality of the repair appears excellent and my shoes look almost as good as new. I have worn them half a dozen times since they were repaired and they are going strong. A well worn pair of shoes have been given a new lease of life. Thank you.

23 octobre 2022
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Réponse de Lancashire Sports Repairs

Our customer service team and technicians will love to hear your feedback. Thank you for taking the time to review us and for giving us 5 stars, this is very much appreciated.

Noté 5 sur 5 étoiles

Absolutely excellent

LSR repaired my Marmot padded coat. They replaced a panel which had a 3 inch tear. The repair is excellent and the service was just great. We paid for the express service and the coat came back in a week. Cannot recommend highly enough.

9 décembre 2022
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Réponse de Lancashire Sports Repairs

Thank you for reviewing us with 5 stars. It's great to hear that you are pleased with our service and repair!

Noté 5 sur 5 étoiles

Simply brilliant workmanship!

I really thought I had destroyed my very expensive Klim goretex trousers when I ripped them right across the knee but the work of LSR is unbelievable - it is almost impossible to spot the repair and the goretex is still 100% waterproof.
I can not recommend the work of LSR highly enough.

2 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Good as new!

I have just received back my Seasalt coat which had a large rip on the sleeve. The repair is fantastic - it won’t be noticed and is waterproof. Thank you LSR. I am delighted that I don’t have to buy a new coat - it was only a few weeks old!

30 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

excellent service

Sent a northface puffer jacket with a tear to the shoulder for repair and received it back today.
There was a two week turnaround and the jacket had come back looking absolutely perfect. No evidence at all that it had been damaged. Would highly recommend… Can’t thank you enough!

10 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing work

I’d sent my north face jacket that had a hole in an awkward place and I didn’t think anything could be done. But LSR managed to fix it and it looks brand new. I am so thankful I can finally wear it again.

5 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Warning on the economics of resoling…

Warning on the economics of resoling boots. LSR resoled a pair of my Scapa four season boots with lighter inferior vibram soles without my knowledge. They wore out in only eight months, whereas the original soles had lasted me 10 years and my walking habits haven't changed. It's not clear from LSR's website when they don't fit original soles. In my case the money would have been much better saved towards the next new pair.

7 septembre 2022
Avis spontané
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Réponse de Lancashire Sports Repairs

Dear Mr Rattray,

You emailed us with this complaint two days ago and I have explained that the soles for your boots were discontinued many years ago. We will always try and use the original soles where possible but in cases like this, the only option is to use a compatible unit. The sole unit we have fitted is lighter in weight due to its P/U midsole, it is not a lesser quality sole, we only use the very best sole units available to the market.

It appears from the pictures you sent that the soles are merely worn out (you have agreed they are) and that they are not faulty. You have had them for 9 months and stated you used them for 2 hours twice a week and also walking holidays where on one holiday you walked 10 miles a day for 6 days for a full 4 weeks holiday. It was only this morning that you supplied me with a rough mileage and you feel you have walked around 650 miles.

With this new information, I have now contacted both our supplier and Vibram for their comments. We have used hundreds of this sole unit over the years and have not had any complaints.
I emailed you at 11.52am to inform you of this.

You are already threatening legal action under the consumer rights act irrelevant of any offer from the suppliers and Vibram, and I am disappointed that you feel you need to leave such a bad review even though I am doing my upmost to try and sort your complaint out.

Regards
David Comer

Noté 5 sur 5 étoiles

I got my deerhunter Jacket back this…

I got my deerhunter Jacket back this morning from LSR repairs. And I am amazed with the work. You can't even see where the damage to the jacket was. Totally gobsmacked. I wish I could put a before and after photos up. Thanks David

3 septembre 2022
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Réponse de Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are amazed with our repair.

Noté 5 sur 5 étoiles

Great quality repair

After some searching for someone to resole my Hanwag boots, I opted to send them off to LSR. Both the soles and mid soles had worn through on my boots.

The website gave a clear estimate of the time to return my boots and whilst it took around 13 weeks I knew this when I sent them off.

The sole and midsole was replaced and the boots still appear to be waterproof. They also look good as new.

Overall pleased with the repair.

31 juillet 2022
Avis spontané
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Réponse de Lancashire Sports Repairs

Thank you for giving us 5 stars and for your positive comments. We love to hear that you are pleased with our repair.

Noté 5 sur 5 étoiles

I sent my unworn Fjallraven down parka…

I sent my unworn Fjallraven down parka in for assessment and they said that it would be possible to have the bottom section removed and the drawstring refitted, the coat was far too long, they managed to do it! So happy! I can’t wait for the colder weather! They done an amazing job, really happy with it, another first class service from LSR, I’ll be back (again) ⭐️⭐️⭐️⭐️⭐️

28 juillet 2022
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Réponse de Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are pleased with our alteration and we hope to be further help in the future.

Noté 5 sur 5 étoiles

Dont throw it away see what these guys can do to repair.

Fantastic repair and support and comunication. Highly recommend i struggled to find the repair to my tent it was so good. Price was really good as well.

23 juillet 2022
Avis spontané
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Réponse de Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are pleased with our repair and service.

Noté 5 sur 5 étoiles

10 stars if possible!!

what a brilliant job LSR did in repairing a tear to my Craghoppers waterproof jacket, it was well worth the wait. I will definitely recommend them.

7 juillet 2022
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Réponse de Lancashire Sports Repairs

Thank you for reviewing us and giving us 5 stars, this is very much appreciated. It's great to hear that you are pleased with our repair!

Noté 5 sur 5 étoiles

Zamberlan Boots

I had a pair of boots dating back 15 years that had travelled to Mt Everest and back with me, the sole fell apart on both boots due to age and hardcore use......... ( Oh yes I'm hardcore ) LSD repaired them for me and I have to say they are nearly as good as new I am so happy with what they have done - I am yet to try them but I'm sure they will be as good as they look - Long wait but well worth it ! 6 Stars from me LSD...!

29 juin 2022
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Réponse de Lancashire Sports Repairs

Thank you for taking the time to review us so positively. I’m sorry for the long wait but it’s great to hear that you are pleased with your resole. Thanks again for the 5 star review!

Noté 5 sur 5 étoiles

The technicians at LSR, great service.

The technicians at LSR, repaired my La Sportiva Trango climbing boots and they are know like new!

From the first time I contacted them the service was excellent, advising me what repairs could be done, amazing service, the boots needed a new mid sole rebuild. Received the boots back by secure postage. The boots are good as new.

Would highly recommend this company.

16 mai 2022
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Réponse de Lancashire Sports Repairs

Thank you for taking the time to give us 5 stars and for leaving such a positive review! We really appreciate your recommendation.

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