Legal & General Homes Avis 

I live at Finchwood park, garden has been left so un Even not safe for for kids to being running around in , with big dips and lumps every there ,

Paths not completed , roads left with irons works raised ,

I cannot fault L&G Finchwood Park pre-completion, the sales team were excellent throughout and I’m even confident our chain wouldn’t have completed without their careful management.

Unfortunately after completion, it rapidly went down hill.. L&G sell themselves as being different from the other house builders, higher quality finish, everything included etc but it’s simply not true. The QC of our house was really poor, so many snags and 16 months later we’re still trying to get them resolved (our patio wobbles and moves despite being ‘fixed’ twice). It’s hardly suprising things aren’t resolved though as we’ve had 4 different site managers since we completed. One of our most concerning issues was our ceiling extractor fans in all bathrooms hadn’t been ducted to the outside leaving hot/wet air being blown directly into our insulation. The house sign off for building control listed excellent extraction rates that simply could never have been achieved due to the lack of ducting so we can draw 1 of 2 conclusions, that someone fabricated the results for building control or removed all the ductwork after sign off, I’ll let you decide which is most likely..

On top of issues with our house, the estate is a mess.. unfinished roads and pavements, rubbish and dog poo everywhere, dying turf and trees. They have clearly made several mistakes/forgotten things and had to dig up half the estate to rectify so the result is just a mess.

I entitled this review disappointing because we really thought L&G were different and paid a premium because of that but they just aren't. I’d recommend anyone considering buying in phase 2, walks round phase 1 to see all this for yourself. Then save yourself £100k and buy next door in Crest Nicholson, at least you’ll get what you expect there.

As others have said our experience at Finchwood Park started so well and then went downhill. The site is a mess, we still have snags unresolved after 18 months and there is a complete lack of quality control and customer service. It is really disappointing as they promise so much and then fail to deliver. Anyone buying I would suggest walks around Phase 1 and speaks to the residents.

At Finchwood park It all started off well and then slowly deteriorated . What was a tidy landscaped site has now become a dumping ground of rubbish ,litter , abandoned fencing , split sand bags , holes left infilled and dead plants and grass . An absolute mess

I have just reserved on a property with L&G at Finchwood Park and am really happy with all of the help I have received so far from the Sales Team. They have been really informative and have provided very prompt feedback when requested. The care and support I have received, has made a big difference to making me feel comfortable and confident in buying a new home from L&G.

Professional and very helpful team

Absolutely poor costumer care from the company towards tenants. I am not sure if different for buyers but we have been facing worst costumer care from their side along with Stonewater. We are dealing with mould for 6 months now because of a scale filter installed and the peoblems has not been solved in ghis past 6 months and this have caused asthma to our children, even tough they been told they just don’t care, don’t answer emails or phone calls.

Efficient and Friendly service. Good quality homes with a lot of extras included in the price. I received immediate responses to my numerous questions and was allowed the view the show home more than once to help our decision making process.

Very friendly and knowledgeable. Great service , top rate

Thanks

Rob

The Sales Team is great. I got all the information that enabled me to take the informed decision for purchasing a property at Buckler's Park. Thank you. Keep up the good work.

I have been delighted with the customer service I have received while purchasing my new home from legal and general homes. The customer service and communication throughout have been outstanding. Very happy customer

Proactive and pleasant. Very patient and informative.

We have only just started the process of buying an L and G home, but so far we have found the experience to be very positive. The staff we have met are extremely knowledgeable and helpful and we will be delighted if the completion of our move is this smooth!

The team has been very helpful in answering all our questions and putting us at ease.Lily has always been available and reassuring our concerns.we are very happy with the service we have received as this can be a very stressful time.Thankyou to all the team

L&G we’re very professional and extremely helpful throughout the process, I would highly recommend them.

Sales team at Nobel Park are arrogant, rude and lack integrity. Everything from appointments being spontaneously cancelled to promises of letting potential buyers know when a home is available to cutting deals with certain buyers and refusing any negotiations for other buyers. A very biased development, I would not recommend if you are a serious buyer. You will be pushed from pillar to post to make your buying experience a miserable one!