Landlord Safety Experts Avis 

49
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company is a scam. I booked an EICR inspection with this company. The inspector told us that everything looks good and no issues have been found. We believed what he told us as the electrica... Voir plus

Noté 5 sur 5 étoiles

I was delighted with the Fire Risk Assessment service from Landlord Safety Experts. The whole process was professional, friendly, and swift. I was able to book the FRA within 1-2 days and I received a... Voir plus

Noté 5 sur 5 étoiles

I contacted the company for a same day Fire Risk Assessment. They promptly arranged an assessor to attend and provided reports as requested. Very grateful that they were able to do this so quickly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed a EICR to be completed. Started the enquiry in the afternoon and it was booked and executed by 12:00 the following day. Pretty seamless, and they dealt with the tenant directly so no hassle for... Voir plus

À propos de l'entreprise

  1. Maintenance immobilière

Écrit par l'entreprise

We help landlords, homeowners, estate agents and property managers keep properties safe, compliant and ready for tenancy across London and surrounding areas. Our service is built around fast booking, reliable attendance and clear communication from start to finish. We provide a full range of landlord compliance inspections and certificates, including Electrical Installation Condition Reports (EICR) and remedial works, Gas Safety Certificates (CP12), Fire Risk Assessments for residential and commercial premises (including blocks of flats), Emergency Lighting testing and certification, fire alarm support, PAT Testing, EPCs, asbestos surveys and reporting, fire door inspections and certification, plus consumer unit upgrades and electrical repairs where required. We understand compliance is time-sensitive for move-ins, renewals and management deadlines, so we keep the process simple: book an appointment, complete the inspection, explain any findings clearly, and deliver your paperwork promptly (often within 12–24 hours depending on access and the job). If you’re unsure which certificate you need, managing multiple properties, or working to a strict deadline, our team is here to guide you and arrange a convenient visit with qualified engineers.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(49)

49 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Great customer service Quick, efficient and cost-effective work.

14 mars 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, AkimHonnah, for your 5-star review.

We’re pleased to hear you received great customer service and that the work was completed quickly, efficiently, and in a cost-effective way. We focus on clear communication, punctual attendance, and prompt certificate delivery to keep compliance straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Experts.

Noté 1 sur 5 étoiles

The appointment making was inadequate

The appointment making was inadequate. Several personnel called for the same appointment. They called the landlord instead of the Tennant and did not keep the appointment. They asked for payment before the service was provided. I would never use them again

10 mars 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, Leo, for your review. We apologise for the poor experience.

Multiple calls from different team members for the same booking is not acceptable, and contacting the landlord instead of the tenant (when tenant access is required) is a clear process failure. Missing the appointment then compounds the issue, and we understand why you would not want to use us again.

On payment: we sometimes request payment in advance depending on the booking type, but this should always be explained clearly and never at the expense of delivering the appointment as agreed.

If you can share your booking reference (or postcode and date), we will investigate the call logs and scheduling notes, address the internal issue, and confirm what resolution is available.

If you ever require landlord safety certificate services in future, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks — with clear communication and confirmed appointments.

Noté 5 sur 5 étoiles

Assad at Landlord Safety Certificate…

Assad at Landlord Safety Certificate was very professional at arranging all my Landlord certificates. I would highly recommend this company.

12 mars 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, Gayatri, for your 5-star review.

We’re pleased to hear Assad was professional in arranging your landlord certificates, and we appreciate your recommendation. We will share your feedback with him.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Certificate.

Noté 1 sur 5 étoiles

Unreliable

Unreliable, expensive and incompetent… would give zero stars if the option was available.. had an asbestos assessment carried out and was told i would receive the report within 3-4 days.. chased several times on days 6 & 7 was told constant lies by the team.. in the end they stopped answering my calls and if they did answer they would hang up!!

The last time I spoke to them I was promised a refund but still awaiting tha!

Avoid like the plague!!

2 mars 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, Amit, for your review. We apologise for the delay, the lack of clear communication, and the way your follow-ups were handled.

If you were advised the asbestos report would be issued in 3–4 days, then received repeated inaccurate updates and had calls ignored or ended, that is unacceptable. The same applies to a refund being promised and not completed.

Please contact us with your booking details (name/postcode, date of the visit, or invoice/reference number) so a manager can urgently:

confirm the report status and issue it immediately if outstanding,
verify the refund agreement and process it without further delay,
and review the call handling so this is addressed internally.

We also provide landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks, and we recognise that service and communication must meet professional standards across every job.

Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Excellent & Prompt Service

Excellent & Prompt Service

6 mars 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, David, for your 5-star review.

We’re pleased to hear you found the service excellent and prompt. We focus on quick scheduling, punctual attendance, and timely certificate delivery to keep compliance straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Experts.

Noté 4 sur 5 étoiles

I was quite skeptical initially about…

I was quite skeptical initially about the company; at some point even thinking I got scammed due to the slow communication however the electrician did turn up and even returned the day after to test another smoke alarm. I truly appreciated that. I was able to get my certificate the day after.
Great service.. just work on communication with the customer to keep their mind at rest. Thanks

7 mars 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, Dami, for your review and for sharing the detail.

We apologise for the slow communication at the start and the concern it caused - that is not acceptable, and we understand why it left you feeling uncertain. We are pleased the electrician attended as booked, returned the next day to test the additional smoke alarm, and that your certificate was issued promptly afterwards.

Your feedback is noted, and we are tightening our customer updates so clients receive clear confirmation and progress messages throughout.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing Landlord Safety Certificate.

Noté 5 sur 5 étoiles

Very good company

Very good company. Electric safety cert. Were done quickly at a very competitive price, also fire doors inspections. Highly recommended.

13 février 2026
Avis spontané
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Réponse de Landlord Safety Experts

Thank you, Ron, for your kind review and recommendation.

We really appreciate your feedback and are pleased to hear you were happy with the quick turnaround, competitive pricing, and the service provided for your electrical safety certificate and fire door inspections.

At Landlord Safety Experts, we work hard to deliver reliable, efficient landlord safety services, so it’s great to know we met your expectations.

Thanks again for your support! we look forward to helping you again in the future.

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