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Lark Music Avis 

435
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance

À propos de Lark Music

Écrit par l'entreprise

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Écrit par l'entreprise

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Coordonnées de contact

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Excellent

TrustScore 5 sur 5

435 avis

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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(435)

430 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

£25 to insure an instrument

£25 to insure an instrument, even in an unattended vehicle. What's not to like?

26 septembre 2026
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Réponse de Lark Music

Thank you for your review. We're pleased to hear we were able to provide you with the right cover for your needs at a competitive price.

Noté 5 sur 5 étoiles

Very easy to update your insurance

Very easy to update your insurance, support are incredibly helpful if you need them. Would highly recommend!

1 octobre 2026
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Réponse de Lark Music

Thank you for your review. We're delighted to hear you found it easy to update your insurance and that our team was able to provide helpful support when needed. Thank you for your recommendation!

Noté 5 sur 5 étoiles

A very easy renewal process

I wasn't sure if I'd renewed and people were very helpful. The renewal process is very easy

2 octobre 2026
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Réponse de Lark Music

Thank you for your review. We're pleased to hear our team was able to help and make the renewal process straightforward for you. Thank you for choosing Lark Music!

Noté 5 sur 5 étoiles

Prompt response to queries and a real…

Prompt response to queries and a real person on the end of the phone line. Many thanks

2 octobre 2026
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Réponse de Lark Music

Thank you for your review. We're glad to be at the end of the phone for when our customers need us.

Noté 5 sur 5 étoiles

Excellent customer service and a desire…

Excellent customer service and a desire to get the best deal and best price. Very reassuring for a musician.

1 octobre 2026
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Réponse de Lark Music

Thank you for your review. We're delighted to hear you found our service reassuring and that our team helped you find the right cover at a competitive price.

Noté 5 sur 5 étoiles

Repair of my harp

Lark insurance dealt so efficiently and promptly when they had to repair my harp. I was so pleased with the way they dealt with my claim from beginning to end. Lauren Jones was so helpful and I want to say thank you to her and everyone who dealt with my claim. I would not hesitate to recommend lark insurance to people searching for musical instrument insurance. Thankyou all once again 5 star service K Rogers

1 octobre 2026
Avis spontané
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Réponse de Lark Music

Thanks so much for your wonderful review! We're delighted to hear your claim was handled smoothly from start to finish. We'll be sure to pass your kind words on to Lauren and the team. Thank you for choosing Lark Music and for your recommendation!

Noté 5 sur 5 étoiles

Aaron assisted my claim with such…

Aaron assisted my claim with such efficiency and with swift speed. Great service from Lark. It took only a couple of days to replace my damaged Headphones....cannot recommend enough.

5 octobre 2026
Avis spontané
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Réponse de Lark Music

Thanks for the fantastic review! We're so pleased Aaron was able to get everything sorted quickly for you. Enjoy your replacement headphones, and thanks for choosing Lark Music!

Noté 3 sur 5 étoiles

There appeared to be a technical error…

There appeared to be a technical error recently as I had a letter about renewing my Insurance and I had already renewed it! Not a very confident feeling!

22 septembre 2026
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Réponse de Lark Music

Thank you for renewing with us for another year. As you hadn't set up your online account before, we sent you the email reminder and printed renewal invitation on the same day to ensure you had your documents in whichever format suited you. You were very prompt in creating your online account and accepting your renewal that Royal Mail's lag meant you still received the printed docs a few days later. Good news is now your set up, that won't happen next year.

Noté 5 sur 5 étoiles

Good experience

Helen was very helpful and arranged cover at a competitive price

12 août 2026
Avis spontané
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Réponse de Lark Music

Thank you for your review. We're pleased to hear that Helen was so helpful and was able to arrange the right cover for you at a competitive price.

Noté 5 sur 5 étoiles

Can't praise the Claims team at Lark…

Can't praise the Claims team at Lark Musical Insurance high enough!!
Professional calm efficient and diligent!
What an asset to musicians in UK!
Lauren Jones is superb, a pleasure to deal with.
Highly recommended insurance service and its invaluable team!

6 octobre 2026
Avis spontané
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Réponse de Lark Music

Thank you for the high praise! We agree Lauren is superb and delivers our claims promise to musicians like you day in and day out.

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