Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Voir plus
L'entreprise a répondu
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Voir plus
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Voir plus
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I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Voir plus
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Écrit par l'entreprise
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Écrit par l'entreprise
Single or multi-instrument policies. If you play it, we'll cover it.
One Creechurch Place, EC3A 5AF, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I recently had to make a claim for a repair to my cello. The people I spoke to during the claim process were very helpful and friendly.
Even helped me understand when something wasn't covered by my insurance, fair enough.
Modifications to increase insured values of a few items was straightforward and quick with associated slight increase in insurance fees.
Renewal was very easy. Have never had to claim but trust experience might be equally straightforward.
A pain-free process in organising probably the most needed insurance for looking after my 'instruments'
A company who 'understand' what musical instrument insurance needs to be.

Réponse de Lark Music
I had a great experience with Helen at Lark Music Insurance. She was helpful, knowledgeable, and made everything easy to understand.

Réponse de Lark Music
Great service. Clear policy terms. Good price. Very helpful agent on the phone.
Easy to contact, easy to deal with. My Insurance claim is being dealt with promptly and with no hassle, no stress. Excellent service. Much appreciated.
I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of mind regarding my music equipment. For this renewal I was able to go online & complete quickly and easily.

Réponse de Lark Music
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payments on line, which older people find confusing. It is always good to hear a friendly person on the end of the telephone.

Réponse de Lark Music
I rang and renewed my insurance, paying over the phone, then I got a letter in the post saying that no payment had been received and my insurance had been cancelled!
Stress, and time wasted trying to sort it out.
I hope I never have to claim from them. I can't imagine how that might go.

Réponse de Lark Music
Helpful, pleasant and knowledgeable staff. Phone enquiry answered quickly and I received immediate cover at a very reasonable rate.
They instil confidence in the process should ever a claim need to be made.
I was able to renew over the phone with very friendly,helpful staff

Réponse de Lark Music
Easy to list instruments etc,,cover quote provided quickly.

Réponse de Lark Music
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments. They are also great at dealing with any unforeseen bumps in the road, so to speak. Recently I have been dealing with Lisa Lathwell, she has been exemplary when it comes to the whole claims process.
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