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Lark Music Avis 

429
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Voir plus

Noté 5 sur 5 étoiles

I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance

À propos de Lark Music

Écrit par l'entreprise

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Écrit par l'entreprise

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Coordonnées de contact

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Excellent

TrustScore 5 sur 5

429 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(429)

427 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very friendly customer service

I recently had to make a claim for a repair to my cello. The people I spoke to during the claim process were very helpful and friendly.
Even helped me understand when something wasn't covered by my insurance, fair enough.

13 octobre 2026
Noté 5 sur 5 étoiles

What Musical Instrument Insurance Needs to be

A pain-free process in organising probably the most needed insurance for looking after my 'instruments'
A company who 'understand' what musical instrument insurance needs to be.

13 octobre 2026
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Réponse de Lark Music

Thank you for your lovely feedback! We’re delighted to hear that arranging your insurance was straightforward and that you felt we understood your needs. We really appreciate you taking the time to leave us a review.

Noté 5 sur 5 étoiles

I had a great experience with Helen at…

I had a great experience with Helen at Lark Music Insurance. She was helpful, knowledgeable, and made everything easy to understand.

16 octobre 2026
Avis spontané
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Réponse de Lark Music

Thank you for your lovely review! We’re so pleased to hear that Helen was helpful and made everything clear and easy to understand. We’ll be sure to pass your kind words on to her.

Noté 5 sur 5 étoiles

Renewal cover

I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of mind regarding my music equipment. For this renewal I was able to go online & complete quickly and easily.

12 octobre 2026
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Réponse de Lark Music

Thank you for your lovely review! We’re so pleased to hear that you’re happy with the value of your cover and that it gives you peace of mind. It’s also great to know that you found the online renewal process quick and straightforward. Thank you for continuing to choose Lark Music.

Noté 5 sur 5 étoiles

I called to make my next year’s…

I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payments on line, which older people find confusing. It is always good to hear a friendly person on the end of the telephone.

12 octobre 2026
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Réponse de Lark Music

Thank you for your lovely review! We’re so pleased to hear that making your renewal payment was quick and straightforward. We know how important it is to be able to speak to a friendly person when you need us, so it’s wonderful to receive your feedback. Thank you for continuing to choose Lark Music.

Noté 1 sur 5 étoiles

Fools


I rang and renewed my insurance, paying over the phone, then I got a letter in the post saying that no payment had been received and my insurance had been cancelled!
Stress, and time wasted trying to sort it out.
I hope I never have to claim from them. I can't imagine how that might go.

13 octobre 2026
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Réponse de Lark Music

Thank you for renewing with us. We appreciate your loyalty over the last 6 years and are sorry for the hassle this confusion caused.

Prior to your policy being due for renewal, we had sent 3 email reminders for payment to avoid the policy cancelling. On the renewal date as no payment had been received, we sent the cancellation notice to you in the post in case our emails weren't being read. I can see that afternoon you phoned us in to renew and received email confirmation to that effect. Unfortunately the postal letter arrived a few days later creating the confusion.

We hope you also never have reason to claim, but in the event you do, you'll see from many customers we do this really well and will be there for you in the event you need us.

Noté 5 sur 5 étoiles

Helpful, pleasant and knowledgeable staff

Helpful, pleasant and knowledgeable staff. Phone enquiry answered quickly and I received immediate cover at a very reasonable rate.
They instil confidence in the process should ever a claim need to be made.

6 octobre 2026
Noté 5 sur 5 étoiles

Quick service

Quick service, excellent product!

6 octobre 2026
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Réponse de Lark Music

Thank you for your kind review.

Noté 5 sur 5 étoiles

Renewal of instruments cover

Easy to list instruments etc,,cover quote provided quickly.

12 octobre 2026
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Réponse de Lark Music

Thank you for your review. We're pleased we could help make renewing your cover simple and easy. Thank you for choosing us!

Noté 5 sur 5 étoiles

I have done many repairs for clients of…

I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments. They are also great at dealing with any unforeseen bumps in the road, so to speak. Recently I have been dealing with Lisa Lathwell, she has been exemplary when it comes to the whole claims process.

19 octobre 2026
Avis spontané

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