I have been buying much of my wine from Lay and Wheeler for many years. I have always found them to be extremely responsive, to give me good advice on wines they feel might be of interest and to offe... Voir plus
L'entreprise a répondu
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I have been buying much of my wine from Lay and Wheeler for many years. I have always found them to be extremely responsive, to give me good advice on wines they feel might be of interest and to offe... Voir plus
L'entreprise a répondu
In recent years, L&W has transformed itself. So it still delivers access to the greatest wines of the world, but reaches out far and wide to new pastures such as South Africa and the Loire or deeper i... Voir plus
L'entreprise a répondu
I also spent thousands of pounds and their policies and response times are horrible. They charge GBP30 for a transfer in bond to a very local warehouse, even of three bottles, when other companies do... Voir plus
L'entreprise a répondu
Great wine merchant. Good wine recommendations. Reasonable storage charges. Let you buy, store and withdraw single bottles vs many that insist on full cases or charge to break the case. Service is goo... Voir plus
L'entreprise a répondu
Established in 1854, Lay & Wheeler is an international fine wine merchant specialising in en primeur and in bond portfolio creation, wine delivery, cellarage and broking services
Écrit par l'entreprise
Join our Cellar Circle membership and receive some amazing benefits.
Lay & Wheeler Limited, Unit 6 Blackacre Road, Great Blakenham, Ipswich, IP6 0FL, Etats-Unis
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Good pricing and good storage facility. No hesitation to have business with them and would recommend them to any wine lovers wanting to build up a good cellar.
I use Lay & Wheeler to store wine. Adding to my reserves is easy, withdrawal fairly priced and efficient and the online account informative and easy to use. Good telephone customer services as well.
Focused and always encouraging, friendly and knowledgeable, Lay And Wheeler remain the place to go for any wine conneseuir. Rx
I have been buying wine from this company for many years,and am glad to say the takeover seems to have resulted in a seemless manor.the service and ethos seem to have very much continued which is very reassuring.
strong in en-primeur and opening offers.excellent liason.
efficient use of vinotheque bond and easy cellar management.
never had any problems
L&W is extremely responsive and the online system (particularly the cellar storage) is excellent.
Very well organised online fine wine company with excellent en premier & storage services.
It's lovely going to tastings & private dining events, meeting producers and experiencing wines, knowing it will be handled and stored by a dedicated, enthusiastic team.
Member since 2013.
Two thumbs up from me…
I love Lay & Wheelers Cellar Circle. They have good wines, they have knowledgeable advisors and they make win collecting fun.Will, our account manager, brings the personal touch as he knows the wines I am knowledgeable about, ones that are new to me, what I like to drink & collect.
Been with L&W for a few years now and I have received excellent service from them. They contact me the right amount of time with offers that I would consider and if I don't want them there is no pressure. Nothing is too difficult and everything is very easy. I would highly recommend them to anyone.
One great reason to join Cellar Circle is the 10% discount in Majestic. I hadn't used them for a while, and had forgotten how knowledgeable, interesting amd interested the staff are. i've bought some excellent, reasonably priced wines with complete confidence.
I've been a customer for almost 20 years. Service has always been excellent with the personal touch.
I have been a member of Cellar Circle for a year and have been extremely impressed by the quality and diversity of wine offered by Lay & Wheeler as well as the expert knowledge and efficiency of our Account Manager, Paula. She is always will to offer excellent advice and we have not failed to be impressed by the quality of all the wine we have tasted. We look forward to tasting more of the wine we have purchased when it matures.
overall excellent but little luck in selling wines - buying and contact etc is very good and like the website
A great service to buy fine wine with recommendations, events. Almost too many good recommendations if that can be the case
I have been with Lay and Wheeler (via the Bin Club and all the other iterations that were acquired along the way) since 1990. This is a company that knows its onions about fine wine and good value wine. Over the years I have combined investments with profitable resales and I have successfully built a portfolio that enables me to drink great wines as well as trade a few to fund the next purchases. The advice and service are excellent, I've been to some great tastings in the City and I have never had a problem with withdrawal or the condition of the wines that I have stored for 10+ years. A great company with great staff who know what they are doing.
I really enjoy dealing with my sales rep Paula Hunter, but I really don't understand why we have to pay in order to do wine tasting. I only say this because I do a lot of tasting at Liberty, FMV Enotria etc, I know they are industry tastings but I just can't seem to bring myself to pay so much for the tasting lay and wheeler organises. That is the only draw back on the service you provide

Réponse de Lay & Wheeler
A great way to build a wine cellar with guides, offers and advice aplenty
I have enjoyed the services of the Bin Club for over 25 years and hope to continue for many years to come.
Always keeping me informed great selection of wine and very friendly
Have been a Cellar Circle/Fine Wine Plan member for almost two and a half years. Throughout that time the service has been fantastic, they have managed to source specific wines for me and at favourable prices. I have particularly enjoyed the many tastings I have attended, it is just a shame they haven't been back to Oxford for a while.
The 10% discount at Majestic is a fab bonus!
I look forward to many more years of great service from all the friendly staff at L&W.
Good web site. Good service to store wines and accurate accounts.
Delivery process to Majestic needs to be impoved.
Rebranding benefits of change to Cellar Circle obscure.
Emails from 'private client account manager' just before the general Cellar Circle ones seem of little point.

Réponse de Lay & Wheeler
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