Lazy Day Foods Avis 

This company might be boasting on social media about winning awards for their product, but they certainly don't deserve any award for customer service!
First time I have ordered from them, order despatched and arrived promptly, promising so far! However, several items in my order were damaged due to insufficient packaging. Emailed the company and they agreed to send replacements, I waited, nothing turned up! Emailed again, this time ignored, emailed again, this time a reply telling me they would send replacements that afternoon, they didn't! They eventually sent replacements which have turned up in a worse state than the original ones, due to insufficient packaging, again! Emailed them to let them know, that email has been ignored! The sign of a good company is not only how they perform initially, but how they respond when things go wrong, this company has a lot to learn about customer service - I will not be using them again!

I have recently had the misfortune of trying what is probably the worst gluten free 'cake' I have ever purchased. It was a vanilla sponge tray bake cake from the brand lazydays, which I purchased from Saintsbury last weekend. There wasn't any real choice apart from two products from this company. This so called cake was simply disgusting, the base was flat and stale tasting and the small round colour decorations resembled grit. As for supposedly feeding 12, once you saw the size you'd be lucky to get an anemic 6. This was for the special occasion of a birthday, and because of a gluten intolerance there was not too many options. Having said that, we have tried many cakes over the years, some really good, some not so good. This one however does not even fall into bad, it's way worse. Do not waste your hard earned money on this rubbish

My usual supplier had sold out of the Tiffin Selection, Thankfully as found them direct online. Bonus as black Friday, purchased 4 packs for not much more than I usually pay for 1 box.
Amazing product, reasonable postage, very prompt. Pleased to see that the items sent have a best before almost 8 months!
I even got sent a couple of freebies to try. Thank you 😋

It tastes delicious and i think they have used great ingredients.
I especially love the millionaire shortbread and it is gluten-free milk free egg free and vegan free and it is produced in a nut free site. I have egg and nut this is one thing i am allowed to eat.
'F' aged 12

The recipe for the Rocky Roads must have changed -they are not nearly as nice as they used to be. I won’t be buying any more.

Lazyday millionaires shortbread.shortbread is like biscuit not shortbread not nice crunchy not soft it's almost like it's stale

I can’t say enough good things about Lazy Day Foods! I found Lazy Day while looking for some Christmas treats for my vegan husband. I bought a Christmas hamper, and we have been delighted with everything!! It is impossible to tell that these products are free-from, they taste just as good as the originals, and in some cases, better!! My husband’s favorites are the ginger tiffins. I think the shortbreads are amazing, especially considering that there is no butter!! The hamper had a phenomenal selection, but I can’t wait to order again and try some new treats! And, the fact that all of these good things are sustainable, makes the great, even better! Thank you, Lazy Day, you made vegan Christmas a very delicious one!!

Got gifted your Rocky Road Bites at Christmas - I’m in love.. as is my family. 100% will be buying for myself and looking at your other product ranges. Delicious!

How can you get the best before dates so wrong! Selling a vegan cake 1 year out of date is so wrong. The cake should have dec 2021 on not dec 2022!

I wanted to try this brand for my lil girl but i do not want to give her a cake past its sell by date due to youselfs no even getting the date write in the first place.

Very dissapointing

I love these goods and have been a customer for a little over 2.5 years now. Products are beautiful but sustainer service been poor of late. My last two orders have arrived with a fee damaged items, with no response from customer service. This is disappointing as these products are expensive and it’s not nice to spend a lot of money and have damaged items arrive. Would have liked a response from my email regarding this but absolutely nothing. However products are very good quality and delicious.

I picked up one of the new Vanilla traybake cakes from my local Sainsbury's. I paid £4 for it. It's approximately 12 servings. I'm generous - we got six servings ;) It was perfect for our post BBQ Sunday dinner.
The cake itself is lovely. If you're used to normal cakes, you might find it drier than your average traybake. If however you are used to gluten free cakes you will rejoice! I found it to be the perfect balance of flavours. It wasn't too sweet or overbearingly vanilla. A scoop of dairy free ice cream made it feel more indulgent and naughty.
It's a great cake ideal for a treat or for the allergy table of a kids party.
In conclusion I'd say it's a cake that satisfies the sweet tooth of those who normally miss out because of allergies or lifestyle choices - without breaking the bank!

Bought this at Sainsburys in the vegan/gluten free section. My daughter is vegan but im not and we both loved this cake. Dense but moist sponge and lovely not too sweet 'butter'cream icing...lovely. definitely buy again.

I bought a variety box which contained about six of seven products from the range. As a gluten free person it's been great having a huge variety of sweet snacks to choose from while working from home.
The long shelf life is handy too so I don't need to finish them all in a month.

Only complaint would be my bundle listed two boxes of rocky road bites but instead I got tiffin bites. Would have much preferred rocky road as it was a favourite before going gluten free.

Will certainly order again in the future.

Peppermint slices are amazing! I have a dairy intolerance and it's great to finally find something that doesn't taste like something is missing. The only problem now is I think I'm addicted!

Lovely customer service too, very friendly company.

The products are so delicious! My 5 year old dairy and wheat allergic son was so excited this year to have his first ever chocolate birthday cake - his words: 'it was sooo yummy!' We've bought 5 more since for all of the other birthdays in our house! He is now working his way through sampling all of the products in the Christmas hamper - everything has been delicious so far (I had to sample them too!) Thank you so much Lazy Day Foods!

I love this company. It’s one that my sister and I both trust to make food that is ‘safe’ for us with our free-from needs. I particularly love the crispy millionaires, and the oaty cookies. Oh, and the rocky road slices.... So many good things! Think I need to go place another order ;)

Fantastic range. Reliable service. Can’t wait to try the chocolate cake been a long time since I had a cake

The lazy day chocolate celebration cake is a bona fide WORK OF GENIUS!! Without a shadow of a doubt, the best 'free from' product on the planet, and a cake that can stand shoulder to shoulder with any other 'normal' chocolate cake I have ever tasted. I only became gf and df 3 years ago at the age of 34, so I recall very fondly and lustfully the taste of actual chocolate cake. Let's be honest, no free from product comes close. Well, this one does. This is as good as, if not better, than any normal cake. My kids, who thankfully don't share my unfortunate dietary requirements, say this is their favourite cake too. Outstanding. Thank you, lazy day, you have made the world a better place!

I was about to take my second bite I noticed a hair poking through the icing in the middle tier. Giving the benefit of the doubt, I assumed it was my own but whilst pulling it out I realised it was embedded into the cake and a completely different colour to mine. It’s a very fine, half white, half black, 6 inch strand. I wrote an email to them and waited a week with no reply back. It was a terrible experience and to top it off they don’t have the courtesy to reply to my email.

All their products I’ve tried are amazing and taste exactly like their non-vegan versions. My family bought the chocolate cake for a birthday and everybody there loved it! Highly recommend their products