I am currently in the beginning stages of searching for a new flat for myself and contacted Leaders after seeing a property on their website. Unfortunately I missed out on this one, but Selwyn from on... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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Lisez les avis des autres
I’m looking for my new home to be in London and Selwyn has been an amazing agent and helping me in the process and showing me all the best opportunities that match my style he has! I’m sure in no time... Voir plus
⭐⭐⭐⭐⭐ I am really happy with the service from the lettings team. Selwyn, Sharon and Macy have all been fantastic — friendly, professional, responsive and always helpful. Communication has been excell... Voir plus
Aleyna was very helpful and attentive, not pushy at all just showed me the property and helped me with all my questions, I also got a pre call and text from Selwyn thanks very much to you both
L'entreprise a répondu
À propos de l'entreprise
- Agence immobilière
- Investissements immobiliers
- Évaluateur immobilier
- Agence de location immobilière
- Géomètre-expert immobilier
À propos de Leaders - Forest Hill
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Royaume-Uni
4,9
Excellent
337 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have spoken to agent Selwyn & Lillie
I have spoken to agent Selwyn & Lillie, they were so accommodating, professional, and helpful. They are very responsive.
18 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Stella Geonzon We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy
Macy, Lucy and Lillie were fabulous at renting my property. Couldn’t wish for a better team, James has built something great!
12 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Nina, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Macy
Macy was really helpful during my search even though I didn’t go with that flat she was very kind and accommodating and answered all my questions
10 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Gabi We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Polite and friendly agent
Polite and friendly agent (Macy Abbott)
Informative to the point and also offered other options when the first option was no longer available, this shows great customer relation and willingness to help
11 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Tcg Sinestro We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve had an amazing service from…Selwyn
I’ve had an amazing service from Selwyn, he is professional, responsive, and truly helpful throughout my property search. Viewings were arranged quickly, communication was smooth, and he made the whole process stress-free. Highly recommended!
10 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Maria Paola Garcia We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Renting
I had a fantastic experience with Selwyn! He was very helpful when giving advices about renting, very direct and professional! Guiding us through the process of renting.
Chini
10 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Cheenie Fabroa We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A little gem
Sharon was articulate and very helpful.The problem required some tact and persuasive actions and was solved by this young lady it seems with ease.An asset in any organisation.
10 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Roger Limpenny We greatly appreciate your 5-star review and the time you took to share your experience with Sharon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thanks Macy
I got connected to Leaders through Rightmove and got in touch with Macy. She was really helpful, listened to what I was looking for, and spontaneously booked me in for a viewing. Thanks for your help, Macy!
10 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Rubab Talpur We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Customer Support
Macy was warm, helpful and professional, providing clear communication throughout our rental property enquiry.
10 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Brendan Kiernan, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Macy. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Macy was really kind and helpful!
Macy was great, she was very knowledgable about the property and very attentive. She answered all our questions confidently and was great in showing us round. Would definitely recommend Leaders and Macy for anyone looking to rent or buy.
9 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Phillipa Chads We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My customer service with Selwyn
My customer service with Selwyn was impeccable. He’s treated me with such respect and kindness - personnel like such are the people that encourage a high standard and provide the service needed.
9 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Ard_ivoke We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn was very responsive and helpful…
Selwyn was very responsive and helpful getting us a viewing. We would recommend using Leaders.
9 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Joss We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Positive First Impression
I recently made an enquiry about a property listed by this agency, and my initial interaction with Selwyn has been positive. He reached out quickly after my application and communicated in a professional and timely manner. I haven’t completed any tenancy or rental process with them yet, but the responsiveness so far has left a good first impression
9 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Owoahene Kobby We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5 stars for the team
Prior to viewing and during the viewing the two staff had being absolutely fantastic and kind. They were supportive. Keep doing it. Great team from Lilie and Macy
9 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Indika Rodrego We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience renting…
I had a great experience renting through this agency, thanks to Selwyn’s excellent service. He was professional, friendly, and quick to respond from start to finish. His supportive and approachable manner made the entire process easy and positive.
8 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Victoria A We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy was amazing to deal with
Macy was amazing to deal with. Extremely responsive and attentive. The best!
1 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Po We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Smooth process letting
Sewlyn was approachable, quick to reply and efficiently dealt with my queries
Great service. Smooth and quick process when I let the property.
8 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Jo-Anne We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
They have some great places and Selwyn…
They have some great places and Selwyn has been really helpful in my property search thus far!
8 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Sarah Salmean We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn Simply the Best
Selwyn was exceptionally helpful and had an extensive knowledge of the rental market. He was attentive, polite and professional throughout my dealings with him, making the whole process stressless.
8 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Evadne Bygrave We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy was absolutely superb
Macy was absolutely superb. She answered all my questions, and made certain that I knew all that was needed as regards the apartment and my viewing.
6 décembre 2025
Avis spontané
Réponse de Leaders - Forest Hill
Dear Omodu Morgan We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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