Leeds Private Hospital Avis 

I had a forehead reduction in December 2024. The time from initial messaging, video consultation up till the surgery day was smooth. All of my questions were answered. Surgery went fine and my scar is healing well, it is visible but I knew it would take up to a year. Post-surgery care has been amazing and I’m happy that I stayed local and went with the Leeds Private Hospital instead of going abroad as I had a fear of being far away from home. The entire team are friendly and helpful, I was not nervous on the day but excited to finally have it done. Thank you to the entire team especially Dr Arshad and Sommiya. I do recommend this hospital.

I recently underwent a surgical procedure at Leeds Private Hospital, and I cannot express enough how positive my experience was from start to finish.

From the moment I walked in, the staff were extremely kind, welcoming, and helpful. They made me feel at ease, which is so important when you’re facing a procedure. The level of care and attentiveness from everyone, from the reception to the nursing staff, was truly exceptional.

Dr Arshad was incredibly knowledgeable and thorough. He took the time to explain every step of the procedure, addressing all my questions and concerns with patience and expertise. I felt so confident in his abilities, which made all the difference.

The premises are absolutely beautiful and create a calming environment. The attention to detail in the design and cleanliness is impressive, contributing to a sense of comfort during my stay.

The service throughout my experience was a solid 10/10. The little extra touches, such as personalised care and thoughtful amenities, really stood out and made the experience feel special. A huge thanks to Sommiya for the extra Friday night care, you have no idea how much that meant!

I highly recommend LPH for anyone considering a procedure. The combination of compassionate staff, skilled surgeons, and a lovely environment truly sets this hospital apart. Thank you for taking such wonderful care of me!

Beware. My experience is that I attended a good consultation where the process was clearly discussed and received a quotation. I decided to proceed with the upper and lower eye lid surgery. It was recommended that I have medication, not included in the original consult. I was asked to 'secure the date' by paying £500 which I did. At the post operative
appointment we again discussed what would happen in surgery and that the medication would cost extra. I then received another quotation that virtually doubled the cost of the surgery. I was so disappointed that procedure clearly discussed and was part of the process were suddenly chargeable extras. I pulled out at this point and asked for a refund. I was then told that the Terms and Conditions negated this request. I have never been given T&Cs despite asking for them. I have contacted LPH twice by e-mail and once by telephone and have been completed blanked. I recognise that that I have taken up 2 hours of time and suggested, in my e-mail, that £250 consultation type fee be paid my me and LPH send a refund of £250 as a reasonable compromise, this has not been responded to. Sommiya has previously been very good at customer service so is therefore ignoring me and a reasonable solution to my issue. I am not a natural complainer but feel strongly that companies are as good as their problem solving. With LPH I am obviously not even worthy of response. I feel duped and ripped off.
Proceed with caution.

a day ago
New
Very disappointed with my experience. I had an appointment booked for 3pm for a consultation. I got a message asking if i could come sooner 2pm the same day to be polite I agreed. I got a lift to the clinic which was a 40 minute drive each way. I also took a half day from work using my annual leave . I got to the clinic at the new suggested time and was left waiting for 55 minutes in the reception. Each time I required how long more would I be waiting as I had someone in the car park waiting for me .I was told they will be coming soon . They never did come so I left I told the girl on the 4 time i was leaving and I didnt get a call or message apologising it was a awful experience.I was willing to spend alot of money with this clinic and had many whatsapp face time conversations before this . For my time not to be considered was a insult i would expect this from the NHS not a private practice. Please take into consideration that people have to travel ,take time off work ,lose out on salary to come and see you please do better

Have a video consultation organised for over a week. No call. Messaged to see what was happening, rearranged for an hour later. Again no call. Not someone I want to I trust with my surgery. Very poor communication. Very unprofessional.

My wife had facial surgery at LPH, after we had searched various other providers. They were not the cheapest, but we believe the experience was worth the extra. This review confirms those already posted on this site, in that it is a 5 Star experience throughout. Initial interview confirms what you are looking for and advice is given for that and what may also be an option, or what is not necessary to establish the result you are looking for. They don't try and sell you what you don't want/need. You even get to meet the surgeon!
From arriving on the day of the operation to going home after it, the whole day is professionally managed by caring and experienced staff. Initial aftercare is via WhatsApp contact 7 days a week and you are asked to upload pictures of the facial work done to ensure the healing is going to plan. Messages are responded to very promptly at all times. Return visits to the Hospital are arranged, scaled back as time progresses. My wife is apparently healing very quickly and she is extremely pleased with the results. She is now on monthly reporting. As expected, there was some pain after the operation, but this was managed by the pain relief tablets provided. Took a while to go away, as expected. They certainly provide all medications you need to progress the healing and we took a cruise only 2 weeks after the Operation, with no issues.
Overall, therefore, an extremely rewarding experience for my wife, managed professionally by all staff throughout and worthy of this 5 Star review.

I will be one week into my surgery tomorrow. Mr Arshad performed a deep plane neck,face and lip lift. It could have only been Mr Arshad for me because it wasn't about the money for him, he wouldn't have performed surgery on me unless I stopped smoking, Mr Arshad is professional, ethical, and the reason I stopped smoking. If you are looking in the mirror and feel unhappy and have the wherewithal to do something about it (I am not loaded I saved for this) Give Leeds Private Hospital a call, you will be in very safe hands. I can't tell you what an amazing difference I can already see. Thank you the whole team

Went to Leeds Private Hospital for Rhinoplasty and it was the best decision ever! I’d met with 4 surgeons but felt immediately comfortable with Dr Arshad! The staff really look after you throughout the process and really make you feel like the star of the show!!!!

Highly skilled practitioners that have have that person centred touch, can’t recommend enough!

Very polite and friendly staff made me feel very welcome.

I am 68 and had an extended deep plane facelift, blepharoplasty and lip lift on February 7, 2024 Performed by Dr. Arshad. I was home on the same day, the staff were amazing, very knowledgeable helpful and supportive. Pain was minimal and managed with paracetamol. I look and feel so much younger

Very personable communication before, during and after. I was impressed by the patience they provided when making my decision, and they didn't rush or try to sell. They wanted the best for me.

I was very well looked after pre, during and post surgery and I'm very happy with the results that will made a huge difference to my confidence.

Excellent service at Leeds Private Hospital. Staff are welcoming, helpful and very friendly also great communication throughout.I highly recommend.

What a positive experience!!!!!

I had an upper eyelid procedure and the process from start to finish was first class.

They treat you like royalty, greet you at the door and the surgery and after care is 1st class.

Nothing is too much trouble and they are so welcoming and inclusive .

I would highly recommend Leeds private hospital.

Many thanks to the following:-
Mr Arshad surgeon
Sommiya practice manager
Adam patient Liaison
Amelia nurse

Martin Hall
Doncaster