Spire Healthcare Avis 

Very polite and attentive staff.All done very efficiently for a hassle free experience

I recently had a full knee replacement at the Spire Hospital Bristol. Right from start to finish the treatment I received was excellent. The Consultant Surgical team nurse s physio housekeeing reception all excellent. I was treated with dignity care respect throughout my time at the Hospital.

I was in as a day case for surgery to fix my shoulder at Spire Nottingham and can honestly say my experience exceeded expectations. Fanastic, friendly and very professional staff who made sure my visit was comfortable, great communication and I left feeling that I had been well looked after.

CHRIS TERZIC is narcissistic. If you have a situation at work , he will, Not back you up Nor do the right thing for You! He will tell you that you're going to get paid this amount of money but then it comes out to where you get less. He says that you're guaranteed holiday pay but I don't think he understands what that means because you do not get paid holiday pay. He says you're guaranteed 40 hours but again he does not know what that means because if you do not work 40 hours you do not get it. That is not what you call Guaranteed 40 hours. For example epic Healthcare Staffing says you are guaranteed 40 hours and they pay you 40 hours no matter what! Same with the holiday pay. The only reason why I gave two stars was for the credentialing and onboarding. Kathryn, with credentialing and you're onboarding was awesome!

I Recently underwent a procedure at the Spire Hospital as an NHS patient, the care and attention I recieved was absolutely second to none, would highly recommend to anybody undergoing NHS or private treatment, the hospital is a large and contemporary building maintained to a high standard

I was referred to Spire Liverpool Hospital as an NHS patient by my GP after sustaining a muscle injury. I was instructed to arrive fifteen minutes before my appointment, only to find myself waiting an hour and forty-five minutes to see the doctor.

A man seated next to me arrived five minutes after I did and was called in approximately five minutes before me, meaning that he had endured a similarly lengthy wait. An elderly gentleman seated on my other side arrived ten minutes after me and was still waiting when I was finally called in.

Given the claims frequently made about the benefits of private healthcare, particularly shorter waiting times, my experience was hardly a ringing endorsement. Indeed, I have never experienced such a lengthy delay when attending an NHS appointment.

While I was waiting, a woman approached reception, only to be informed that there was no record of the appointment she had been expecting to attend that day. The standard of service and organisation at this hospital appears to be appalling.

However, by far the worst aspect of my visit was the consultation itself.

The doctor examined my injury and advised me that it had probably been caught in time to prevent any lasting damage. However, he explained that I would need to undergo a three-month course of physiotherapy, after which he intended to see me again to assess my progress.

Having established that my injury and subsequent treatment were time-sensitive, I naturally assumed that my physiotherapy would begin promptly. Imagine my astonishment, therefore, when I received an appointment for physiotherapy three months later, coinciding with the very time the doctor had intended to review my progress following treatment!

Another aspect of the consultation that concerned me was the doctor's apparent failure to listen to what I was telling him.

When he asked me to explain how I had sustained my injury, I mentioned that there was an important backstory. I am currently undergoing a prolonged course of steroid treatment for an unrelated illness. Steroids can have several serious side effects, two of which I considered particularly relevant to my injury: muscle weakness and reduced bone density. Indeed, tests have already confirmed that my own bone density has been adversely affected.

The consultation was surprisingly brief, lasting between ten and fifteen minutes. Yet, towards the end of it, the doctor asked me, "So, you think that steroids are doing you some good?"

This question only reinforced my growing impression that he had not been paying proper attention to what I was saying.

Throughout the consultation, the doctor appeared impatient, repeatedly interrupting me while I was attempting to answer questions that he himself had asked. At one point, I actually had to ask him to allow me to finish explaining the discomfort I was experiencing when moving.

I left the hospital feeling that my concerns had not been properly listened to, and with a physiotherapy appointment scheduled so far into the future that it appeared to undermine the very treatment plan the doctor had recommended.

I have since contacted Spire Healthcare to raise my concerns, but they have failed to respond.

Overall, my experience of Spire Liverpool Hospital has been extremely disappointing, both in terms of its organisation and the standard of care I received.

I was treated very well in spire Macclesfield by the staff before, during and after knee surgery to my right knee, just returned from my first physiotherapy session and that went very well. Booked in for clinic appointment next week and physio in 2 weeks.

Excellent clinical support in a timely fashion made my visit seamless and successful.

Superb care with the best orthopaedic surgeon and a service where patient are put first. Many thanks to everyone in the Team. Well done Spire.

all appointments came through quickly and on time.
helpful, informative staff.
clean, tidy hospital.
operation well managed, along with very effective pain management.
good, informative paperwork
good communication via text and letters

Genuinely caring professionals who made what for me was a slightly anxious time before, during and after a day procedure as comfortable and relaxing as possible. I would gladly submit to their care again.

Excellent care throughout my stay by all.

My procedure went really smoothly and I received exceptional care from all staff members I interacted with.

My recent operation and experience at the Spires hospital Oadby was very good. I cant praise all the staff enough.

Excellent Care and Outstanding Experience

I had a wonderful experience during my stay at the private hospital for my hip replacement surgery. From the moment I arrived, I was treated with kindness, professionalism, and genuine care by the entire team.

The consultants, surgeons, nurses, physiotherapists, and all the hospital staff were exceptional. They took the time to explain everything clearly, answered all my questions, and made me feel comfortable, reassured, and well looked after throughout my stay.

The standard of care was excellent, and the staff were always attentive, compassionate, and quick to respond whenever I needed assistance. The cleanliness of the hospital, the comfortable surroundings, the quality of the food, and the overall organisation all contributed to a very positive experience.

Recovering from hip replacement surgery can be challenging, but the support, encouragement, and expertise of the whole team made the experience much easier and less stressful than I had anticipated.

I am truly grateful to everyone involved in my care for their dedication, kindness, and professionalism. I would highly recommend this hospital to anyone considering surgery or needing private hospital care.

Thank you to the entire team for making what could have been a daunting experience such a positive one. Your care and compassion made all the difference

8th October, 2026
All staff from consultant, nurses, administrators, housekeeping were friendly and carried out their jobs with professionalism.

First class service.

Excellent experience throughout. No hesitation in recommending.

From the initial consultation to operation was exceptional I could not fault a single thing. I was made to feel valued and respected, but most of all I felt safe and confident in their hands