Spire Healthcare Avis 

5 033
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Initially I was referred by my optician for cateract surgery via the NHS, 18 months later I had heard nothing. Frustrated with my prescription I opted for private cateract surgery through Spire. Withi... Voir plus

Noté 4 sur 5 étoiles

I was treated very well in spire Macclesfield by the staff before, during and after knee surgery to my right knee, just returned from my first physiotherapy session and that went very well. Booked in... Voir plus

Noté 5 sur 5 étoiles

Mr Green performed eye surgery on both my husband’s eyes last month. He was suffering from cloudy, dry eyes in both eyes and could barely see. Our Opticians identified the reason and they have an... Voir plus

Noté 5 sur 5 étoiles

Had my 10th steroid injection in my foot and as ever the wonderful Mr Sturdee was lovely and explained what he was doing as he was doing it. The assistant Lydia was very nice when she took me to X-ray... Voir plus

À propos de l'entreprise

  1. Hôpital privé

À propos de Spire Healthcare

Écrit par l'entreprise

Spire Healthcare is a leading independent healthcare group in the United Kingdom and the largest in terms of revenue.

From our 38 private hospitals and over 50+ clinics, medical centres and consulting rooms across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We operate a network of private GPs and provide occupational health services to over 700 corporate clients.

Our Purpose is to make a positive difference to people’s lives through outstanding personalised care. Everyone at Spire Healthcare is aligned to this Purpose, which makes a positive difference to all our colleagues instilling a culture of respect, inclusion and collaboration across the business.

Visit the Spire Healthcare website Contact Spire Healthcare

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 033)

1 995 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A great hospital.

Although I was referred to Spire Leeds by the NHS, it is a wonderful, caring hospital for everyone, from the receptionists through to the surgical, nursing and Physio teams, as well as the Catering team and staff.
Thankyou to everyone.

2 octobre 2026
Noté 5 sur 5 étoiles

Spire Murray field patient care

From the initial consultation to my post-operative discharge, I was treated with the utmost respect and professional care by the team at Spire Healthcare. Despite it being an anxious time, the staff made me feel completely safe and secure. My consultant was exceptional and immediately put my mind at ease. Furthermore, the administrative process was seamless; the hospital kept my insurance company updated, and all paperwork was handled without issue. I am currently awaiting a final follow-up call regarding my results, which I am confident will be delivered promptly. The entire team is a true credit to the hospital

6 octobre 2026
Noté 1 sur 5 étoiles

Spire Hospital Washington

I attended Spire Washington on 5 Oct 2026 for a knee consultation. The incorrect consultant was booked, my MRI and referral notes were missing from the system, and an X-ray form was written for the wrong leg. My medical history was dismissed, I was offered no pain relief, no brace guidance, and no written plan — despite being in severe pain. I felt unseen and unsupported. I hope these details are checked and improvements made so no other patient experiences this.

5 octobre 2026
Avis spontané
Logo de Spire Healthcare

Réponse de Spire Healthcare

Dear Ann

Thank you for taking the time to come back to us. We appreciate your review, and are sincerely sorry to hear about your recent experience.

We take all feedback seriously, and would like to direct you to our complaints page where you can submit more information. One of the team will then be able to follow up with you on next steps and how best we can support you: https://www.spirehealthcare.com/patient-information/complaints-form/

Kind regards
Spire Healthcare Team

Noté 5 sur 5 étoiles

Really excellent

I recently had surgery at The Spire hospital in Bristol and was exceptionally well looked after throughout my procedure and time in the hospital.
My Consultant surgeon Mr James Henderson was absolutely excellent as was my Anaesthetist Ed and all of the nursing and theatre staff too.
I couldn’t have asked for better care, more incredible expertise and nicer surroundings to be provided when needing to undergo surgery.
I highly recommend the hospital.

1 octobre 2026
Noté 5 sur 5 étoiles

My recent experience at Spire…

My recent experience at Spire Harpenden, undergoing a hip replacement, was wholly positive. The high standard of care given in such a comfortable environment was really excellent.

5 octobre 2026
Noté 5 sur 5 étoiles

From checking in I was treated with…

From checking in I was treated with respect.All staff were very friendly couldent do enough for me .A very good experience .The consultant spoke to me asking about my family which kept my mind off my procedure.

5 octobre 2026
Noté 5 sur 5 étoiles

he team at Spire were truly exceptional…

The team at Spire were truly exceptional and deserve an absolute 5-star rating. They treated my son with genuine care, kindness, and attention throughout his treatment, always making him feel comfortable, valued, and supported. Every member of staff went above and beyond to ensure he received the highest standard of care. Everyone involved in his care was exemplary, and we are deeply grateful for the professionalism, compassion, and dedication shown to our family during this time.

28 septembre 2026
Noté 5 sur 5 étoiles

Very professional & approachable team

Very professional & approachable team. Had major operation but was treated with respect & dignity throughout stay. This was especially impressive as I was an NHS patient in a private hospital environment. Thank you

23 septembre 2026
Noté 5 sur 5 étoiles

Great modern hospital

Great modern hospital. The staff are fantastic and the care shown to me was fantastic. Staff on my day was very caring and went beyond to make sure myself was okay but also my wife was checked on for coffee etc to ensure her comfort. Like small ward and cubicles with operating across corridor. From the greeting till discharge I felt cared for. Great not to worry about meters for parking if delayed as onsite.

28 septembre 2026
Noté 5 sur 5 étoiles

Professional and friendly staff

Professional and friendly staff. Clean and modern facilities and well cared for,would be more than happy to have further treatments at spire south bank.

2 octobre 2026
Noté 1 sur 5 étoiles

Due to some operation complications…

Due to some operation complications where they made to wrong decision on the type of anaesthetic. I received a serious chest infection and two partially collapsed lungs and was transferred to the NHS as the don’t want someone sick there in case they die and sue them. Still in the HNS hospital a week later have now said it was an unnecessary decision
What about the stress and pain which they caused?

1 octobre 2026
Logo de Spire Healthcare

Réponse de Spire Healthcare

Thank you for taking the time to come back to us. We appreciate your review, and are sincerely sorry to hear about your recent experience.

We value all feedback and want to ensure your concerns are addressed. Please visit our complaints page to provide additional details. Our team will then reach out to discuss next steps and how we can best assist you: https://www.spirehealthcare.com/patient-information/complaints-form/

Yours sincerely,
Spire Healthcare Team

Noté 5 sur 5 étoiles

Nervous Heart Patient

I was really nervous about undergoing heart surgery, but from the moment I was admitted until the time I left I felt that I could have been the only patient. In addition to first class surgeons in their field, the nursing staff gave me ample time to build a trusting relationship and to explain what was happening to me as I started the recovery journey. The staff were exceptional and I feel like I made friends while I was a patient there. When it came to my discharge, I felt genuinely upset to be saying goodbye to the members of the nursing team that had held my hand through the stay. While there are some specific individuals who made such a big difference through their one-on-one nursing, the whole team from ICU to ward nursing to physio were operating as a well integrated unit. The same can be said about the catering staff and the cleaners - they made me feel cared for.

I would strongly recommend Spire Healthcare following my experiences

20 septembre 2026
Noté 5 sur 5 étoiles

South Bank Worcester is a well run…

South Bank Worcester is a well run hospital with friendly staff who put you at ease after having a total knee replacement I could not have asked for any better treatment that I received during my stay All the staff are amazing and happy in what they are doing

25 septembre 2026
Noté 1 sur 5 étoiles

Absolutely disgusting paid £200 for a…

Absolutely disgusting paid £200 for a consultation the specialist wasn't interested he hadn't read my daughters notes his manner was shocking he mumbled something about time then couldn't wait to be paid will not be using the spire Washington again

30 septembre 2026
Avis spontané
Logo de Spire Healthcare

Réponse de Spire Healthcare

Dear Linda

Thank you for taking the time to come back to us. We’re extremely sorry to hear that you feel your experience fell below our high standards.

We take all feedback seriously, and would like to direct you to our complaints page where you can submit more information. One of the team will then be able to follow up with you on next steps and how best we can support you: https://www.spirehealthcare.com/patient-information/complaints-form/

Yours sincerely,
Spire Healthcare Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus