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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Still waiting on my order from February! Would either love my $200 back or my order. I imagine with their spotlight from Oprah they became swamped and are in over their heads. I would just appreciate... Voir plus

Noté 1 sur 5 étoiles

Placed an order and received an order confirmation with an estimated delivery time of 4 business days and got a charge on my card. Over a month later, our order hadn't shipped. Attempted to email and... Voir plus

Noté 3 sur 5 étoiles

I ordered dinner plates in the pale blue color. They arrived quickly, great packaging, perfect condition. The plates look very nice but they are much heavier and chunkier than I expected, or desired.... Voir plus

Noté 5 sur 5 étoiles

Very happy with my purchase - full dining sets with glasses, complete cutlery, along with large & small bowls & plates. Additionally, a few of my items were broken in transit and the Leeway team went... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

Leeway Home is a direct-to-consumer homewares brand rewriting the rules of home, starting with all-in-one kits to set your table. We combine ceramics, glassware and flatware into simple boxes, thoughtfully designed for you and how you live. Whether you’re in a big city or a small town, single or married, an at-home cook or professional takeout orderer, everyone has a seat at the table with Leeway Home. You do you—we’ll do the rest. #LiveYourWay


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Still waiting on my order from…

Still waiting on my order from February! Would either love my $200 back or my order. I imagine with their spotlight from Oprah they became swamped and are in over their heads. I would just appreciate some acknowledgement here friends. Thank you!

24 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

No not order from this company

Placed an order and received an order confirmation with an estimated delivery time of 4 business days and got a charge on my card. Over a month later, our order hadn't shipped. Attempted to email and call the company for an ETA with no success. One phone line is disconnected and the another goes to voicemail. I have filed for a charge back and reported them to BBB.

5 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered silverware

Ordered silverware. Received an order confirmation email. They took my money then never sent me anything. I reached out several times for an update but never received a reply. Submitting to the BBB and to my bank for fraud. 0/5

27 août 2025
Avis spontané
Noté 5 sur 5 étoiles

They are a great set

They are a great set. What was even more awesome was that I hadn’t unpacked the set until over a year later and I had the wrong color of one set. Called customer service and they replaced, no charge to me, with the correct set. Sad part my husband already broke one large plate. But still have the missed color one to use. Thank you.

21 février 2024
Noté 1 sur 5 étoiles

review of customer service

Like so many other reviews, I am not reviewing their product, because I have NOT received it. I am floored that I have not had any communication from the company. At this point, I do not care how Oprah List they are, they are disrespectful and their silence it all.

4 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

False advertising, fraudulent company?

I am flabbergasted to see how many other customers have experienced the same issue I have had: order NEVER received, initial communication with false promises, and then, after MONTHS of repeated reach out on my part, a refund but absolutely no response to any of my inquiries or requests to discuss. This company should be out of business. It's truly unbelievable that they still advertise as if they are a legitimate company

8 août 2024
Avis spontané
Noté 1 sur 5 étoiles

I never received my items or any actual customer service

I never received my items. The lack of communication about my order and refund was ridiculous for any business. I never once got a response to any of my submissions for support. There was no customer service at all to be able to rate, so one start feels like too much. It took over 2 months from placing my order to getting a refund.

18 février 2024
Noté 1 sur 5 étoiles

Order never shipped

My order from March never shipped and I cannot get in touch with the company. I’m not sure they are even in business any longer, I’d avoid ordering from here

16 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered gift for shower a month ago

Ordered a gift for a shower and kept waiting for it to ship but it never did. Emailed and got a very strange response about shutting down website, problems...should ship in 2 weeks. Nothing and now no response from them. They had no problem charging my card though. They have been reported as fraudulent.

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

You Speak to the Owners and get Nowhere.

Loved the look of their Everyday Napkins on or around December 15 2023. On January 9 in response to my concern, they said it was “clearing customs” January 22 in response to another complaint from me they said it had “just cleared customs” Then on February 4, I they were “just put on a truck and should arrive”. It is now March 7 and still I have no product. They have done nothing to ease the pain of this long to wait for linen napkins.

15 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Tried twice

I never received any order. I have tried to order from y’all twice! Only to get a email that y’all are out of stock! Yet the website is still allowing people to order the exact items they are supposedly out of stock! I am over it. Twice y’all did this to me 🙄🙄 and then you can’t even reply to my emails for an explanation. This is so unprofessional!

22 décembre 2023
Noté 5 sur 5 étoiles

Personal attention

The wrong SKU was sent to me. Lyle and Sam personally ensured that my order was fulfilled correctly. Once we received our items we were so pleased with the products. Would not hesitate to order again.

18 décembre 2023
Noté 1 sur 5 étoiles

Not Microwave safe

I’ve had these dishes for a little over a year and 3 small plates, 2 big plates and 3 bowls have cracked using the microwave. I was simply warming up leftovers each time. I specifically checked to make sure they were microwave safe before purchasing these dishes. I had my last set of dishes (pfaltzgraff) for 10 years and never did they crack in the microwave. Very disappointing.

30 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Never received napkins!!!!…

Back in June I ordered these napkins and have still not received them. I have written to the company several times and called and left a message as well.

29 juin 2023

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