Legacy Social CasinoAvis 

Réponse de Legacy Social Casino

22 juin 2026

Thank you for sharing your feedback. We're sorry to hear you had a negative experience.

We take concerns like this very seriously, and we'd genuinely like to understand what led you to feel this way. If there was a specific issue with the site, a game, a purchase, or a redemption, we'd appreciate any additional details you can provide.

We strive to offer a fair and transparent experience for all players, and feedback - whether positive or negative - helps us identify areas where we can improve.

Réponse de Legacy Social Casino

22 juin 2026

Thank you for taking the time to share your feedback.

We're sorry to hear that our game selection and overall experience didn't meet your expectations. We understand how disappointing it can be to trigger bonus features and feel that the payouts didn't live up to the excitement of reaching them.

All of our games operate using certified RNG technology, ensuring that every player has the same opportunity to win and that outcomes are determined fairly. That said, we understand that individual sessions can vary greatly and may not always deliver the experience players are hoping for.

We're also always looking to improve our game library. If there are specific games, providers, or game styles you'd like to see added in the future, we'd love to hear your suggestions.

Thank you again for giving us a try and for sharing your honest feedback.

Réponse de Legacy Social Casino

16 juin 2026

Thank you for sharing your experience, and we're sorry to hear things didn't go as expected.

We understand how frustrating it can be when a purchase appears successful, and this is definitely not the experience we want anyone to have.

The card verification charge you mentioned is a temporary authorization and should automatically be refunded. That said, we recognize that doesn't address the missing welcome package or the time you spent trying to resolve the issue.

Our website chat is AI-powered to help us assist customers more quickly, but email inquiries are handled by our support team, who are available 24/7. Have you received a response from them yet?

We appreciate you taking the time to share your feedback. Experiences like yours help us identify areas where we can improve both our systems and our support process.

Réponse de Legacy Social Casino

1 juin 2026

Thank you so much for the amazing support! We’re thrilled to hear you’ve been enjoying your experience with us and appreciate you taking the time to share such kind words.

We also appreciate your feedback about smaller package options. Our team is always looking for ways to improve the player experience, and we’ll be sure to pass your suggestion along.

Wishing you the best of luck, and thank you again for being part of the Legacy Casino community!

– The Legacy Casino Team

Réponse de Legacy Social Casino

1 juin 2026

Thank you for the feedback - please note that our recent rebrand was primarily cosmetic. The main change was updating the names of our virtual currencies to align with industry-standard terminology, as many new customers found the previous Credits, Entries, and winnings structure confusing. The overall gameplay experience and functionality remain the same.

The games, mechanics, and gameplay experience remain unchanged. Our games also operate under strict RNG (Random Number Generator) standards and verified mathematical models to ensure fairness, consistency, and compliance for operation.

Réponse de Legacy Social Casino

16 juin 2026

Thank you for taking the time to leave your feedback. We're sorry to hear you're not enjoying the recent updates.

We'd like to clarify that the recent changes were limited to the visual presentation and graphics of the game. The game mechanics, odds, and potential payouts were not changed.

All of our games operate using certified Random Number Generator (RNG) technology, and the underlying mathematics that determine outcomes remain unchanged. While we understand that changes to a game's look and feel can impact the overall experience, the gameplay itself continues to function exactly as it did before.

We appreciate your feedback and will be sure to share it with our team as we continue to improve the player experience.

Réponse de Legacy Social Casino

16 juin 2026

Thank you for your feedback. We understand how frustrating blackjack can feel when the dealer seems to catch every card and avoid busting in situations where you expect them to.

All game outcomes are determined by a certified Random Number Generator (RNG), and neither the dealer's cards nor the results are manipulated. Because each hand is independent, it's possible to experience streaks that feel unusual or unlikely, even though the game is operating as intended.

We appreciate you sharing your concerns and will pass your feedback along to our team. We want all players to feel confident that our games are fair and transparent.

Réponse de Legacy Social Casino

16 juin 2026

Thank you for sharing your feedback. We're sorry to hear your experience hasn't met your expectations.

We'd like to clarify that our games are not programmed to pay differently during a player's first days or weeks on the site. All players have the same opportunity to win, regardless of how long they've been playing, and game outcomes are determined using certified RNG technology.

We understand it can be frustrating when bonuses and larger wins don't appear as often as you'd hoped, especially after a strong start. While individual results will vary from session to session, the game rules and payout structures remain the same for all players.

We appreciate you taking the time to leave your feedback and will share your comments with our team.

Réponse de Legacy Social Casino

16 juin 2026

Thank you for taking the time to share your experience! We're glad to hear the verification process was smooth, that you enjoyed the sign-up bonuses, and that your redemption was processed quickly.

We work hard to provide a fair and enjoyable experience for all players, so it's great to hear that you found the games entertaining and were able to secure a redemption. We appreciate your support and hope you continue to enjoy your time with us.

Best of luck, and thanks again for being part of our community!

Réponse de Legacy Social Casino

16 juin 2026

Thank you for being our very first reviewer! 🎉

We're glad you decided to give us a try and even happier to hear you enjoyed your experience. Congratulations on the win, and we're especially pleased that your redemption was processed instantly - that's exactly the experience we aim to provide.

We appreciate your feedback regarding the table game unlock requirements. We're always evaluating ways to improve the player experience while continuing to offer a wide variety of games and rewards.

Thank you again for your support and for taking the time to share your thoughts. We hope to see you back for many more wins!