LegalVision Avis 

The service from LegalVision has been excellent!in particular, Sam Davies was really helpful and Isobel Healey has been outstanding! Thank you so much for your assistance and positivity.

Robert Nay and the team at LegalVision are fantastic. They've really taken the time to learn our business model and internal processes in order to assist us with any and every legal query. Turnaround is always quick and expectations are always clearly set. They're happy to jump on a call and run through anything that isn't straightforward, and the advice is consistently clear and thorough. They're a pleasure to work with. Highly recommend!

We r associating with them from
The last 3 years,they r a Very pro active team with top notch lawyers and with immense knowledge on various issues.
Never disappointed our firm.

Questions are answered quickly, and time is taken to be sure you understand
I feel like I have access to a whole team not just 1 lawyer

Staff are always professional, friendly, knowledgeable and efficient. I have always received exceptional service.

LV are always able to provide what I need in a timely manner.

Easy, customer focused, realistic, dilligent and educational service provider. Excellent lawyers. I look forward to tge next interaction.

very professional and overall great service. Quicke response rates

This company grasped my requirements without problems, acted swiftly and efficiently to my wishes and at reasonable cost.
I would not hesitate to use them again and recommend them without qualification.

We've been using Legalvision for about 4 years now. We've always found them to be knowledgeable, responsive and flexible. The subscription service has been a great way for us to ensure our legal framework has been top notch, while managing our cashflow. I'd highly recommend Legalvision to any startup.

Legal vision is a very good resource to have as a tech scale up. It offers the right balance between availability, flexibility, and cost effectiveness compared to working with lawyers on an ad hoc basis or having somebody on staff.

We are into our second year of using Legal Vision to help us with our many questions/challenges. We continue to be impressed by their response time, and professionalism.

Bianca is fantastic - a real collaborator who understands our business and needs. Excellent service and communication, just a wonderful ally. Loving the model of service also.

Never had any connection with this firm. Received unsolicited email with no way to unsubscribe. Completely illegal! Would have expected better from a Viagra startup, let alone a legal firm.

The email -
Buckle up for a thrilling topic. Legals.

I know it's pretty dry but very important when you're running a web design and conversion agency and dealing with things like ensuring IP ownership clarity in client website builds and integrations and managing liability from client website performance claims under your service agreements.

No pressure - I have no idea if you're covered on this stuff yet and I'm sure you're stretched with the recent magazine collaboration and ongoing media updates (all the best).

For now, do you mind if I just share how similar web design and conversion agencies set this up so legal work basically disappears into the background?

Name removed as requested
Chief Revenue Officer | LegalVision Australia
On-demand Legal Support

Chris and Charlotte were excellent! They gave me really great advice and helped me through a very stressful situation. They were very prompt with their replies and managed to fit me in with very short notice.

An outstanding company who managed to turn things around fast when it was needed. Superb legal service, friendly, efficient and professional. Many thanks team!

Great service. recommended

Through and Through the best service a startup could get to navigate the trials and tribulations of the UK startup world.

I had a generally good experience with LegalVision during the initial 12-month period. Their legal work was professional, efficient, and helpful, and I was happy with the quality of what they delivered.
However, the issue came after the 12-month contract ended. I entered into the agreement believing it was a fixed-term contract, so I expected everything — including payments — to stop at the end of that period.
Instead, they continued to direct debit my account around $850 without clearly informing me that the service would automatically roll over. This was very frustrating and felt quite misleading. At no point was it made obvious (in a clear and upfront way) that I would need to actively cancel to stop further charges.
To stop the payments, I had to contact them and explicitly request cancellation, which they then wouldn't except & said they would put my account on hold for 3 months which I don’t think is fair if customers believe they are signing up for a fixed-term agreement.
While the quality of their work is good, this kind of billing approach leaves a bad impression. I would strongly advise others to carefully check the terms and make sure they cancel before the 12 months ends — otherwise you may continue to be charged without realising.

This review was also submitted to Legal Vision who, after 2 months, failed to reply. On 4th February, I attempted to contact Legal Vision regarding a legal enquiry. It became apparent during this interaction that Legal Vision does not have an effective process for managing enquiries, and employs individuals who are not legally qualified but nonetheless offer legal advice and provide incorrect information about court procedures.

Call Experience
The call was answered by a person name beginning with H. He simply responded with ‘hello’, rather than providing a professional greeting such as ‘You are through to Legal Vision, how can I help?’. This gave the impression that I had called a private household rather than a legal firm.

Reason for Contact
I reached out to Legal Vision following a recommendation, and after conducting a Google search for law firms specialising in small claims. I spent 15 minutes explaining the issue and the details of my case.

Response from Legal Vision
After providing a detailed explanation to name beginning with H, he informed me that Legal Vision does not handle small claims and is unable to take on any new claims. Despite being aware that this was a small claim from the outset, name beginning with H proceeded to state that he was not a lawyer, yet still attempted to provide legal advice. He demanded to know how much I charge for my service and then used this to convince me not to defend a claim. Furthermore, he tried to persuade me not to pursue the matter where courts had made multiple errors.

Incorrect Advice and Misinformation
name beginning with H claimed that I had no right to reclaim costs associated with dealing with a vexatious claim, and asserted that I would need to initiate a second court case in order to recover these costs. When he was told that a cost schedule can be dealt with at a hearing and I knew this from a previous case, he continued to offer legal advice despite not being a qualified lawyer, and advised me to seek out a local lawyer. Additionally, he incorrectly stated that I was based in the Midlands, despite being aware that this was not the case and knew we were based in London. He demanded to know the ‘set up’ of the business which had nothing to do with the enquiry and demanded to know how long we had been established and again this had nothing to do with the enquiry. He sought to waste my time and I would not recommend Legal Vision. You do not do what your website claims and have call handlers aiming to put businesses off from civil claims.

Told to remove the actual first name of the person who i spoke to - for Legal Vision to know who to speak to at their office they would need the name - guess accountability is not for them