LegalVision Avis 

I had a generally good experience with LegalVision during the initial 12-month period. Their legal work was professional, efficient, and helpful, and I was happy with the quality of what they delivered.
However, the issue came after the 12-month contract ended. I entered into the agreement believing it was a fixed-term contract, so I expected everything — including payments — to stop at the end of that period.
Instead, they continued to direct debit my account around $850 without clearly informing me that the service would automatically roll over. This was very frustrating and felt quite misleading. At no point was it made obvious (in a clear and upfront way) that I would need to actively cancel to stop further charges.
To stop the payments, I had to contact them and explicitly request cancellation, which they then wouldn't except & said they would put my account on hold for 3 months which I don’t think is fair if customers believe they are signing up for a fixed-term agreement.
While the quality of their work is good, this kind of billing approach leaves a bad impression. I would strongly advise others to carefully check the terms and make sure they cancel before the 12 months ends — otherwise you may continue to be charged without realising.

This review was also submitted to Legal Vision who, after 2 months, failed to reply. On 4th February, I attempted to contact Legal Vision regarding a legal enquiry. It became apparent during this interaction that Legal Vision does not have an effective process for managing enquiries, and employs individuals who are not legally qualified but nonetheless offer legal advice and provide incorrect information about court procedures.

Call Experience
The call was answered by a person name beginning with H. He simply responded with ‘hello’, rather than providing a professional greeting such as ‘You are through to Legal Vision, how can I help?’. This gave the impression that I had called a private household rather than a legal firm.

Reason for Contact
I reached out to Legal Vision following a recommendation, and after conducting a Google search for law firms specialising in small claims. I spent 15 minutes explaining the issue and the details of my case.

Response from Legal Vision
After providing a detailed explanation to name beginning with H, he informed me that Legal Vision does not handle small claims and is unable to take on any new claims. Despite being aware that this was a small claim from the outset, name beginning with H proceeded to state that he was not a lawyer, yet still attempted to provide legal advice. He demanded to know how much I charge for my service and then used this to convince me not to defend a claim. Furthermore, he tried to persuade me not to pursue the matter where courts had made multiple errors.

Incorrect Advice and Misinformation
name beginning with H claimed that I had no right to reclaim costs associated with dealing with a vexatious claim, and asserted that I would need to initiate a second court case in order to recover these costs. When he was told that a cost schedule can be dealt with at a hearing and I knew this from a previous case, he continued to offer legal advice despite not being a qualified lawyer, and advised me to seek out a local lawyer. Additionally, he incorrectly stated that I was based in the Midlands, despite being aware that this was not the case and knew we were based in London. He demanded to know the ‘set up’ of the business which had nothing to do with the enquiry and demanded to know how long we had been established and again this had nothing to do with the enquiry. He sought to waste my time and I would not recommend Legal Vision. You do not do what your website claims and have call handlers aiming to put businesses off from civil claims.

Told to remove the actual first name of the person who i spoke to - for Legal Vision to know who to speak to at their office they would need the name - guess accountability is not for them

Holly was extremely patient, knowledgeable and professional throughout our interactions. A situation that was very difficult for me was made a lot easier with her input

We cannot recommend the LegalVision team enough. They have been there during some extremely stressful and challenging times, and have been compassionate and accommodating throughout. There systems are easy to navigate and their communication is excellent.

Legal Vision is absolutely value for money. You raise a request on their efficient App, a meeting to discuss requirements is quickly arranged within a couple of days, and then they turn around your requirements within 5 days. They have helped us so much with Contracts, Data Protection, Legal Advice, IP etc. Very Professional Legal Advice, brilliant service! Highly recommend!

Everyone we have spoken to have been very professional and helpful. Cannot recommend the company high enough.

We worked with LegalVision on a sensitive legal matter earlier this year. They were super responsive throughout and made the entire process as smooth as possible. Would highly recommend.

Deadly Science has had a very positive experience with Legal Vision’s subscription service. The service offers excellent value and gives us access to high-quality legal support in a way that is practical, responsive, and easy to navigate.

What stands out most is the professionalism of the team and their ability to provide clear, commercially sound advice without overcomplicating matters. Their subscription model works exceptionally well for an organisation like ours, where timely access to legal guidance is important across a range of operational and governance matters.

Legal Vision has been dependable, efficient, and supportive throughout our engagement. We would confidently recommend their subscription service to other organisations seeking accessible and reliable legal support.

I recently contacted LegalVision for a quote on some legal services, and I had the pleasure of working with their Legal Solutions Consultant, Roisin Crewe.
Roisin was asbolutely fantastic - she took the time to really listen to what I needed, was patient throughout our discussions, and worked with me to identify the best options available.
Even though I ultimately chose another firm for representation, the level of effort, professionalism and genuine care Roisin demonstrated was truly admirable. It's rare to receive such thoughful support without any guarantee of moving forward.
Because of the positive experience I had with Roisin, I will definitely consider LegalVision again in the future.
Highly recommend for anyone looking for attentive and client-focused service.

Always very helpful, supportive and knowledgeable, providing a stable and trust-based relationship to help develop our organisation's needs across the legal and best practice landscape. Interactions are easy and quick, whilst requests are dealt with and outcomes delivered in a timely manner.

I recently worked with Louise and Paul on a commercial property completion, and I can only speak highly of them and the entire process. They kept us updated throughout, responded quickly to any queries, and took the time to talk us through each stage of the process and the documentation involved. As this was our first commercial property lease, their clear communication and guidance ensured we fully understood everything along the way. I wouldn’t hesitate to recommend them. Thank you both!

invaluable knowledge they give and a very quick turn around with documents and meetings

We recently set up Membership with LegalVision for our new business, and it's been the best decision we've made. Simon, Rob, Sahil the entire team, are all so helpful, proactive, friendly and as a business we have saved a fortune being a member. If we have any questions at all, it really does feel like they are part of our team and we honestly love working with them.

Excellent Service 10 out of 10

thank you

I had an excellent experience with LegalVision. We appointed them to manage a new commercial lease & agreement to lease. As a new business, dealing with legal requirements can be daunting, but Louise & Paul made everything so much better than we could have imagined. They were extremely present, always available to answer questions & paid keen attention to detail. Prices are reasonable & I definitely plan to work with them again. Couldn’t recommend more!

When starting my new business, finding the right legal support was critical and working with LegalVision has genuinely exceeded my expectations.

Jay Klimecka has been absolutely fundamental in helping me establish the relationship with Legal Vision, so friendly, approachable, reassuring and calm from the outset. She took real time to understand my business and her curiosity made a huge difference. Nothing ever felt rushed or transactional. It felt like working with someone who was genuinely invested in my business.

Since then I have had support across multiple specialist areas, including business setup, property leasing, governance and director and shareholder agreements. Each specialist I’ve spoken to has been incredibly accommodating, knowledgeable and generous with their time, making complex areas feel clear and manageable.

Having access to that level of joined-up expertise and support has been invaluable. I genuinely feel LegalVision have played a key role in building strong foundations for the business and I wouldn’t hesitate to recommend them to other founders.

Amazing service. I'm just an optician .. without them I couldn't have made it this far and I've almost reached my goal. They are perfect for a start up business ! They have got me from start up to possible retirement and it's only been 3 yrs I've been with them ! Highly recommended !

The service seems designed to lock clients into long-term arrangements and makes it difficult to disengage. Unfortunately, based on my experience, the competence and quality of the legal services did not meet reasonable expectations.

Legal Vision team was extremely understanding and supportive throughout the process of my application. They took time out to address all my queries and made the application process very easy for me. Thanks a ton!!!