lemoniyy.com Avis 9

As with other reviews, this company sent the wrong size shoes, still with the size label on them proving they were not what I ordered. Furthermore the "premium leather" is some sort of cheap material that has absolutely no connection to leather whatsoever. After playing email tennis for days, with increasing amounts offered for refunds, I too was requested to damage and photograph the shoes, presumably so that a claim could be made to the courier. I will get on to PayPal and see if I can get any joy there.

I ordered shoes and when they arrived they were a cheap, plastic model. Contacted the company for a refund and then read the reviews! I received an offer of 20%, which I refused, then 40%, which I also refused. I then raised a complaint with PayPal. Within ten days, I had an email from Lemoniy requesting that I damage the shoes and send a photo! I received a full refund from PayaPal within the ten day period. AVOID THIS COMPANY! (But, if you do get stung, contact PayPay).

Website that states full refund.... this is a false statement and website needs taking down. Ordered size 39 trainers, after a long wait they were delivered and my size 38.5 trainers were over an inch bigger than their 39s. Returns were refused, said i ordered the wrong size! They have refused returns and offered me 20% then 40% . I advised I would go through PayPal to lodge a dispute and quoted my customer rights and they have nowcome back with an offer of 84%. Company is a joke! Do not buy from them!

I ordered four pairs of shoes from this company, expecting delivery in a timely fashion. Weeks went by, and so I cancelled the order. They then sent products out regardless.

As other reviewers have lamented, I received shoes that were a size too small. I was told I could keep them for a partial refund. I rejected that offer as they were of no use to me if incorrectly sized.

I was told that I would only receive a full refund if I damaged the shoes. They sent photos of shoes completely destroyed into many segments as an example. Well, I don't own a circular saw, so I rejected that offer as well, and made it plain that the shoes were all available for collection.

Eventually I raised a dispute with PayPal who didn't really help either as they took over 30 days to inform me that my dispute has been raised under incorrect criteria.

PayPal then said I could not raise another dispute as it was now outside 30 days.

I'll be raising this with my card provider and requesting a chargeback.

AVOID LEMONIYY LIKE THE PLAGUE!

I ordered a pair of trainers from this company and they dispatched the wrong size.
There was no information regarding returns to Lemomiyy and the response from the company has been laughable.
This is part of their latest email -
We have had detailed communication with the manager. How about we compensate you 20% of the payment for the goods? You can keep the item or donate it to a charity organization.

Please reply and accept this proposal.

Shoes arrived and they were too small, I tried to ask for a return, as the insta page does say clearly ‘trouble free returns’. I was made so many different offers if cash and keeping the shoes. Why would I want to keep shoes that didn’t fit!! After at least 6 email exchanges of trying to get a refund, the last reply told me to range them and send photos, and I would get a full refund, or I could accept £24.46 and keep the shoes. This company is a joke. It shouldn’t advertise hastle free returns as that IS NOT the case. Absolutely buyer beware!!

I ordered a pair of size UK11 shoes and a pair of size UK11 slippers. They took a long time to arrive and separately. Both were just in plastic wrappers but not damaged. However both were very small. They were marked as UK 10/11 (not what I ordered) and were actually less than size 10 so my feet would not go in. I have checked 6 pairs of shoes at home and they are all UK11. lemoniyy.com are claiming tey are UK 11 and are only offering a 20% refund and for me to keep the shoes which I don't want. The company claim on every page of their website "Hassle-free returns. 30-day postage paid returns" but they are just refusing to accept that as they have supplied two undersized pairs, they must honour this guarantee and pay me 100% and free return of goods.

Ordered waterproof type trainers size 8 uk. They were 2/3 sizes too small. Emailed the company asking how to return and refund ( says on website free returns ) no reply to 2 emails. Will try PayPal for my refund. AVOID

AVOID THIS SCAM COMPANY
I ordered a pair of "orthopeadic" shoes 37.99 plus £5 postage, had to open a dispute with paypal before they finally arrived as tracking was never showing correctly, then when they did arrive I was shocked , they are DEFINITELY NOT orthopeadic shoes . arrived squashed in a small plastic bag, meant to be a 6 definitely not and very flimsy and cheap quality, not how a proper orthapeadic shoe would be , these look like a cheap pair you would get from a supermarket for a tenner.
Have to email to get information for returning them but they dont answer the email.
Have had to open yet another dispute with Paypal to get to return them.
Since found this company changes its name with different variations so you can never see the true reviews. Also the website makes you think you are ordering in the UK , nope ,its China they get the good from. So angry at this company , the website looked amazing sadly the product is SHITE!!!!!