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2,8

Moyen

TrustScore 3 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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2,8

Tous les avis

(11)

3 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I've Red from Reddit 2 years ago saying…

I've Red from Reddit 2 years ago saying it was a great company. However, they have no phone number to contact them and it does give you option to cancel the order before they put a label on it. After that you have to put in a ticket which could take 24 hours and it has been a disaster. It was supposed to ship Friday now Monday. There is no way to cancel it. You have to do a ticket and wait 24 hours and hope that they respond. Had I known that there was no contact number and the delay responses, I would have ordered nothing from them because I've had nothing but problem with companies like this.
I mean if you're willing to wait forever to get the item and they ship it then that's fine. But it clearly states when it was going to arrive by Wednesday and that is 0% chance of happening and I could have ordered it from somewhere else and already had it.
Shame. Ohh also you need to read if there's any issue with a package or in transit. They will not help you. You have to contact UPS and that is terrible by a company.

23 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful customer service

Awful customer service. You can't cancel an order right away. You have to make a ticket and then get a response when your order is already in transit. Awful company.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer support experience

The seller was highly communicative and proficient in resolving issues related to undelivered orders. Overall, their demeanor was pleasant.

I even purchased additional Mouse Feet and Mousepads from them.

4 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Good customer support experience

Purchased four mouse pads (AC+, AC Zero, Rawpad V2, Walhaut). I received all items in about 5 days, shipping was reasonably priced, and all items were packaged well. Be careful when opening the boxes using a box cutter. Some pads arrive in simple plastic sleeves, no hard protective tube.

Walhaut came with a couple minor cuts (was in tube, so definitely wasn't my box cutter). I contacted their support with pics and Austin immediately shipped out a replacement pad, no questions asked! Very pleased. Would confidently buy from again.

19 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Lethal Gaming Gear has fallen far as a company

Lethal Gaming Gear fraudulently prints their shipping labels so it appears as though they ship within the time window but then they don't drop them off for several days.   You can clearly see on the tracking the difference between the dates and when I inquired, they attempted to blame the carrier, adding that  other customers had the same concern but didn't care as much.   What's the point in offering estimated transit times then?   I chose the level of shipping for when I needed it but they chose to hang onto the package for many business days.    Since the package was so late, it still hasn't even arrived and is now past the date I needed it.   I offered to return to sender but they claimed I was still responsible for shipping "because it wasn't their fault".
What should have been an easy order and/or a problem solved with a little customer service has now taken many more days in shipping and annoyance just by the company not even taking responsibility.   My advice is to order your gear from ANYONE else, save yourself the headache from trying to buy at Lethal Gaming Gear.

4 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Have one of the largest sections of…

Have one of the largest sections of enthusiast level mice and mousepads. If you want to find a mod for your mouse and buy it from a reliable source, this is the place. I've ordered 2 mice, 3 sets of skates and 2 mousepads from them and they have all arrived in a timely manner.

24 février 2023
Avis spontané
Noté 5 sur 5 étoiles

This place is awesome

This place is awesome! Have gotten many orders from here and always have been more than satisfied. Also shipping is very quick.

12 avril 2022
Avis spontané

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