LHV Avis 

I am a student at EUAS Mainor. Normally if you want to open a bank account in Estonia, you need to have TRP (residence permit) or you need to pay €250. My school and LHV has agreement that international students (like me) don't need to wait until they get their TRP and they don't need to pay €250 account opening fee. That means you can open a bank account at LHV for free and without TRP, but NO! First they asked my student agreement and documents, and I gave them. The customer assistant told me it will take 1 week to open the account, and I waited. NO REPLY after 3 weeks! I have sent an email asking what is progress of my account, they said that I need to provide TRP application date, and I have sent to them. Then I waited, waited, waited... NO REPLY another 2 weeks! I have sent another email saying when is my bank account opening. They replied I need to have TRP!! Then what's the point that the agreement between the school and LHV? Moreover, every time they ask any document, I replied immediately in the same day. However they returned to me after 2-3 weeks! They don't care about their (potential) customers! Now I have TRP but I already gave up and opened a bank account from another bank. LHV is the least responsible bank I have ever seen!

The first line of customer support is friendly, but then the responsible manager for opening a startup bank account is terrible to work with. She rarely responded via mail, and if so only with standardized template answers, and had to be called after numerous times in order to move forward in the process. In our case, they wasted one month of our time in total just to reject the application with some unrelated standard mail.

Orienteeritud ainult äri jha investeerimisturule. Pension on parim variant siin hoida, ja ka investeerimistehingud. Kuid hoiuseid ja pangakaarti siit ei soovita. puuduvad automaadid

Good experience. My problem is solved.