Life Assure Medical Alert Avis 

Life Assure is an excellent company and gives the very best service.
The people who answer my questions do so in a clear and informative manner.
Wearing the medical alert device gives me a lot more confidence.

I bought this for my 83 year old mom who has been falling more often. She lives in Ontario CA. From the people on the phone when I initially called to the monitoring service, everyone has been so very caring. The pendant/monitor was easy to set up and mom doesn’t have any issues with that. I was on the phone recently with mom and she was brushing her teeth, she leaned forward to rinse her mouth and the monitor hit the sink. I heard the monitoring system come over the speaker immediately and check to make sure mom was ok. She apologized for hitting the monitor and the agent was super nice. That made me feel so much better. Mom has more confidence walking around her retirement home and has told a lot of her friends about the monitor.
Thank you Life Assure.

The alert has not worked twice at least since the reset and my husband has fallen, thankfully I was home at the time. I would like to know if there is a lag between the fall and the alert going on. Both times my husband was able to get himself up on his own.

Your staff is wonderful to speak with. My only problem is the device is too sensitive and I have set it off 4 times in December accidently. I don't know how to correct that but I find I am becoming immobile while trying to avoid another false alarm. Your staff is very quick to answer and very understanding!

We signed up online for information regarding getting a pamphlet about their mobile device for a parent. They insisted on our phone number and when they called, wanted all kinds of personal information on the potential recipient, age, what health issues, how long, who living with and WOULD NOT supply a basic brochure with pricing structures until we told them that information. The sales person was pushy and repeatedly mentioned prices deals today etc. Even after being told we were just getting pricing information and would make our own decisions with said parent when the time came. The conversation became very uncomfortable and we ended the call. They DO NOT need to know what is going on health wise until we sign or have further questions. High pressure sales and no information.

They are always there for me when I accidentally set it off.

Being promet in answering the alert call.
Being very pleasant when the medalian goes off accidentally

Med alert system helps me while im alone

Our phone inquiries were answered promptly without experiencing any wait time. Staff were polite, pleasant, knowledgeable and cooperative. Would recommend Life Assure without hesitation.

I like the Life Assure Medical Alert Pendant…Easy to wear the pendant any where I go indoors or out doors..and one day by mistake I pressed the button and immediately Someone reached me to find out whether I was ok..I am so impressed with the quick response…

It is really great, but touchy. I set the alarm off one day just putting it on. Also getting used to it I had mutiple false alarms.

From Canada insteadof from states.

I did not sign up with Life Assure due to their high pressure sales tactics, trying to force me to sign up immediately or "we can only offer you this price if you take this service right now". They also give no price information on their website. I explained that I still had to speak to another family member, and they still tried to pressure me to sign up immediately. Very poor practice for a company whose business is to deal with vulnerable seniors.

My initial contact with Life Assure was positive. The young man who was on the phone explained everything that I needed to know. We discussed several options and he helped me to decide which ones fit my needs

I haven’t had the opportunity to experience Life Assist thank goodness. I did get to address a concern about travelling away from home and was put at rest by your representative.

Today I went out and about in snowy winter conditions for Christmas shopping. My device gives me the renewed confidence for trekking about without the anxiety of slips & falls without any assistance. Its worry free and ensures my confidence. Bravo.

Kind and understanding staff

The customer care employee was very helpful and extremely polite,( Ms Nakia) I very much appreciate this service and am comforted knowing that my Mother has additional security with her at all times.

I find the people very helpful! When I have accidentally hit the button response was quick and they were not upset that I made a mistake. Also the lights didn’t seem to be working and I talked with Ethan about it and it was resolved over the phone thanks for everything