The response was exceptional. The workers were well trained and took excellent care of me all the way to the emergency at the hospital in Stratford and stayed with me until I had been attended to. The... Voir plus
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Lisez les avis des autres
I am very disappointed with the way I was treated after my husband passed away. I was promised that I would receive a refund as soon as I provided the tracking number for returning the device. Then I... Voir plus
L'entreprise a répondu
I joined Life Assure several years ago on the advice of a Paramedic who was finishing up the latest call to my home. I had been falling on a regular basis and it was getting harder to get to the p... Voir plus
L'entreprise a répondu
Had to change my unit due to neck problems and they replaced it with a clip style unit and it's smaller/lighter. So happy with my new device. Fast and friendly service, fast emergency check up when I... Voir plus
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À propos de l'entreprise
- Service d'aide médicale d'urgence
- Service de soins à domicile
- Fournisseur d'équpement médical
- Fournisseur d'équipement de mobilité
À propos de Life Assure Medical Alert
Écrit par l'entreprise
Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada.
Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining
independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state
of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical
alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is
available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics,
our team of highly trained and dedicated staff is available whenever you need.
Protect Yourself and Remain Independent with Life Assure.
Premium Mobile Plus
The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation,
or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to
keep the independence you deserve.
Classic Home
The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.
The Life Assure Guarantee
No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure.
That's the Life Assure Guarantee.
Coordonnées de contact
1760 Main Street, R2V 1Z7, Winnipeg, Canada
- 1-800-354-5706
- lifeassure.com
4,3
Excellent
254 avis
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Life Assure Medical Alert
We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.
Thank You,
Life Assure Medical Alert Team
When I first got my Medic Alert button…
When I first got my Medic Alert button it was new to me and twice I accidently set it off. The response was great. I was put through in no time. They were very pleasant and said no worries when I explain what happened. I feel safe in my apartment thanks to Life Assure. Thank you
13 août 2025
Réponse de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
Sales tactics are extremely agressive
Sales tactics are extremely agressive. Very likely I would have gone with this company but I could not get them off the phone and thet kept calling back.
19 août 2025
Avis spontané
Réponse de Life Assure Medical Alert
Thank you for providing your feedback. We appreciate you taking the time out of your day to help others in making the right choice to use a medical alert.
We would like to help improve your medical alert experience. Please be sure to call our customer service team Toll Free at 1-800-354-5706. We will be glad to assist you!
Thank You
Réponse de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
It really works well and I love that it…
It really works well and I love that it makes you feel safe and secure!! The only thing I would change if at all possible, would be the size and weight. Smaller & lighter. I know -- I'm probably asking for the moon, lol!
5 août 2025
Réponse de Life Assure Medical Alert
Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.
If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/
It was helpful because my phone was out…
It was helpful because my phone was out of reach and the button was closer to me so I was able to press it and immediately there was someone there to answer and I got the services and help that I needed at that time
5 août 2025
Réponse de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
Customer Service !
You need to give excellent customer service that the client can be assured they are protected from any situation every day !!
4 août 2025
Réponse de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
Réponse de Life Assure Medical Alert
We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.
Thank You,
Life Assure Medical Alert Team
My wife called this company to get some…
My wife called this company to get some basic information and pricing. During the call she was pressured to sign up immediately, she said she wanted to wait, now they call her 3 times a day. The more times they call the less we are interested in signing up with them.
30 juillet 2025
Avis spontané
Réponse de Life Assure Medical Alert
Your feedback is appreciated; your time and effort will help others with choosing a medical alert system.
We pride ourselves in our customer service, and can assist with any issues you may have experienced. Please get in touch with our customer support team Toll Free at 1-800-354-5706 and we will be happy to be of assistance.
Thank You
Great Service
I haven’t had a situation that activated my life alert medallion yet. I check periodically to manually activate the medallion and I get nearly instant answers and or phone call to check my status.
I’ve always received helpful advisors who are concerned.
23 juillet 2025
Réponse de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
High Pressure Sales
I made an inquiry on my Mother's behalf and ended up getting a high pressure sales call several days later. I made it clear, several times, that I would review the information (which I asked be emailed to me) with my Mother and would not be making a decision on the call. She was relentless - trying to coerce me (your Mother could have a fall tonight!) into providing shipping and billing details. Also spent a lot of time reviewing the obvious benefits of a senior having a medical alert device - I already know this stuff...that's why I was inquiring! Very odd approach. I could definitely see a senior becoming flustered and signing a deal.
17 juillet 2025
Avis spontané
Réponse de Life Assure Medical Alert
Your feedback is appreciated.
We pride ourselves in our customer service, and can assist with any issues you may have experienced. Please get in touch with our customer support team Toll Free at 1-800-354-5706 and we will be happy to be of assistance.
Thank You
My new life line
I got a new Life line and it works great. I actually fell and it worked great and it called an ambulance for me and contacted my son
16 juillet 2025
Réponse de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
WON'T STOP CALLING ME!
DO NOT contact this company! They will spam your phone. I signed up for the brochure info, and they have since called me SIX TIMES! I have blocked my phone number, but fear that they will just use another number and sell it.
21 juillet 2025
Avis spontané
Réponse de Life Assure Medical Alert
Your time and feedback are greatly appreciated. This will help others with choosing a medical alert system.
Please be sure to contact our customer support team Toll Free at 1-800-354-5706 for any issues you may have had with your medical alert device. We pride ourselves in customer service and would be delighted to assist you!
Thank You
After procrastinating and delaying our…
After procrastinating and delaying our need for some sort of medical alert system we decided to research the various alert systems on the market and found that Life Assure Medical Alert best served our needs and budget and have been completely satisfied with our choice. We recently had several occurrences and found the response time instantaneous, professional with a calming voice on the other end. Recently I accidently triggered the alert, immediately cancelled and received confirmation of my cancellation. I still received a prompt response from Life Assure to confirm that in fact all was OK. I have no reservation in recommending Life Assure.
13 juillet 2025
Réponse de Life Assure Medical Alert
Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.
If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/
Thank You,
Life Assure Medical Alert Team
The operators are very quick to…
The operators are very quick to respond. The only negative is the battery does not last as long as I would like.
16 juillet 2025
Réponse de Life Assure Medical Alert
Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!
Thank You,
Life Assure Medical Alert Team
It was easy to deal with the company
It was easy to deal with the company. The staff gave me all the information for me to make the decision of
buying Life Assure Medical Alert
9 juillet 2025
Réponse de Life Assure Medical Alert
We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.
Thank You,
Life Assure Medical Alert Team
The agent was very helpful wth the…
The agent was very helpful wth the questions I had. Thank You very much.
9 juillet 2025
Réponse de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
System never worked correctly would go…
System never worked correctly would go off even if my husband hadn't fallen, very difficult to turn off the sound. Quit using it, and asked for account to be cancelled. Billed for another year -- two years of no use. Husband is in long term care no longer required. Unit was packed up and line land cancelled. Due to renovations unit cannot be found and the want to charge me $200 for replacing a unit that is over 5 years old and garbage -- do not use this company it is a scam
3 juillet 2025
Avis spontané
Réponse de Life Assure Medical Alert
Thank you for providing your feedback. We appreciate you taking the time out of your day to help others in making the right choice to use a medical alert.
We would like to help improve your medical alert experience. Please be sure to call our customer service team Toll Free at 1-800-354-5706. We will be glad to assist you!
Thank You
Great help
The person who helped us understood the situation and set things up with the Retirement Home. It was very efficient. Thanks.
30 juin 2025
Réponse de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
Very excellent team thanks for letting…
Very excellent team thanks for letting us know about charging the battery when needed when l need to leave the house for something I feel at ease to do so cause if he needs medical attention he can press the button for help thanks again to all
23 juin 2025
Réponse de Life Assure Medical Alert
Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.
If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/
Thank You,
Life Assure Medical Alert Team
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