Lights.ie Avis 

4 739
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Such a fantastic place to order everything related to lighting. Great quality, big lights selection. Constantly offered promotions with great discounts! Top notch customer service!

Noté 1 sur 5 étoiles

Its been almost 3 weeks since I ordered my lights and still no news on when I will receive it, said it was going to be delivered in 3-6 working days. Enquired with Dpd about my parcel, said to enqui... Voir plus

Noté 4 sur 5 étoiles

First I bought a different colour of the same lamp. A few days later I received an email saying that that lamp was out of stock returning months after. I emailed them and asked to cancel. They cancell... Voir plus

Noté 5 sur 5 étoiles

I had already used Lights.ie to change four of the normal ceiling light fittings to four ceiling fan lights, due to the hotter summers these days. It was only a matter of time before I changed the... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

Lights.ie is the leading online destination for lamps and lights in Ireland. Explore our extensive product selection of over 50,000 items from more than 400 brands, ensuring you find the perfect lighting solutions. Plus, you can benefit from our free delivery service on orders over €99. For added peace of mind, we offer free returns within 50 days alongside excellent consultation and expert advice. By introducing Lights.ie Professional, we cater for the unique needs of our trade customers. Our services encompass professional lighting design and the dedicated attention of our Account Managers. The right lighting is a cornerstone of our daily routines, ensuring comfort and enhancing safety. It shapes ambience and productivity, making a room come alive. We're dedicated to bringing this captivating world of lighting into your home!

50 Days Free Returns

Our hassle-free returns policy

At Lights.ie, we offer free returns within 50 days. This gives you the convenience of returning any items you've ordered from us through our dedicated returns portal.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(4 739)

1 195 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was fast

It was fast, well packaged, description matched the item . Lookks like a quality robust lightshade.

2 septembre 2026
Noté 4 sur 5 étoiles

good products, bad packing

Products were good, delivery OK, but packing very poor. Items just thrown into a bigger box with little packing around them. Box came taped up by courier.

7 septembre 2026
Noté 1 sur 5 étoiles

The light I purchased was defective

The light I purchased was defective. The bulbs were impossible to insert even though I brought them to two specialized light shops and these bulbs were purchased as part of the order. When I try to phone you the number you gave said it was no longer operational. I am still waiting for a full refund

8 septembre 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,

Thank you for your feedback. We are sorry to hear that you experienced difficulties with the light and bulbs supplied with your order. We can confirm that the refund for your order has already been processed.

Thank you for sharing your experience with us.

Best regards,
Your Lights Team

Noté 1 sur 5 étoiles

Poor service overall

Poor service overall, very disappointing. I ordered two lamps.
1. Order was over two weeks late
2. One lamp was damaged and the quality wasnt great for the price paid.
3. The adpaters that came with the lamps do not fit.
I sent an email with above and have had no reply from since.

7 septembre 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,

Thank you for your feedback. We are sorry to hear that you experienced delays with your order and that one of the lamps arrived damaged. We are also sorry that the adapters did not fit and that you did not receive a response to your email.

Please contact our Customer Service team through the available support channels so we can review the issues with your order and assist you further.

Best regards,
Your Lights Team

Noté 1 sur 5 étoiles

They think I’m trying to diddle them!

It’s a three bulb lamp. I ordered three bulbs and you decided to only send me two! I have to sign a legal declaration to say I’m not fiddling you before you will send the missing bulb. It’s worth under €3. Your company thinks I would lie to gain a bulb. How ridiculous!! Just send the bulb and stop bothering me with feedback forms!

I have now had an AI reply that requires I adhere to the process! No human involved! Just try sending the €3 bulb?

31 août 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,

Thank you for your feedback. We are sorry to hear about the inconvenience caused by the missing bulb and the process involved in resolving this for you. We understand that having to provide additional information when reporting a missing item was frustrating.

Once we receive the completed form back, we will process either a replacement bulb or a refund, depending on your preference.

We appreciate you sharing your experience and will take your feedback into consideration as we continue to improve our service and processes.

Best regards, Your Lights Team

Noté 4 sur 5 étoiles

Out of stock item

First I bought a different colour of the same lamp. A few days later I received an email saying that that lamp was out of stock returning months after. I emailed them and asked to cancel. They cancelled the order. Then I bought another color of the same lamp which arrived perfectly. I wish the customer service had proactively offered in exchange the other colour in the first place, I'd have accepted. I dont think they should be advertising products that are actually out of stock. Took me long to choose and I was very disappointed when item wasnt actually available.

31 août 2026

L’expérience Trustpilot

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