Lights.ie Avis 

4 746
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

While finding the products and ordering them was straight forward, there were delays with the delivery (one week delay). I was notified though in advance via email. Having said that, when I order onli... Voir plus

Noté 4 sur 5 étoiles

First I bought a different colour of the same lamp. A few days later I received an email saying that that lamp was out of stock returning months after. I emailed them and asked to cancel. They cancell... Voir plus

Noté 5 sur 5 étoiles

Such a fantastic place to order everything related to lighting. Great quality, big lights selection. Constantly offered promotions with great discounts! Top notch customer service!

Noté 5 sur 5 étoiles

I had already used Lights.ie to change four of the normal ceiling light fittings to four ceiling fan lights, due to the hotter summers these days. It was only a matter of time before I changed the... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

Lights.ie is the leading online destination for lamps and lights in Ireland. Explore our extensive product selection of over 50,000 items from more than 400 brands, ensuring you find the perfect lighting solutions. Plus, you can benefit from our free delivery service on orders over €99. For added peace of mind, we offer free returns within 50 days alongside excellent consultation and expert advice. By introducing Lights.ie Professional, we cater for the unique needs of our trade customers. Our services encompass professional lighting design and the dedicated attention of our Account Managers. The right lighting is a cornerstone of our daily routines, ensuring comfort and enhancing safety. It shapes ambience and productivity, making a room come alive. We're dedicated to bringing this captivating world of lighting into your home!

50 Days Free Returns

Our hassle-free returns policy

At Lights.ie, we offer free returns within 50 days. This gives you the convenience of returning any items you've ordered from us through our dedicated returns portal.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(4 746)

1 200 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

So far the experience is not very good…

So far the experience is not very good since we contacted the Company to return the item as it does not suit our needs. The light is very nice but just not exactly what we are looking for. So far no response to our request for the return code etc.

14 août 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,

Thank you for your feedback.

We’re sorry you experienced a delay with your return request. The return documents have now been forwarded to your email address.

Kind regards,
Your Lights Team

Noté 3 sur 5 étoiles
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,

Thank you for your feedback. We are sorry to hear that one of the items arrived with broken glass. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our service.

If you require any assistance with the damaged item, please do not hesitate to contact our Customer Service team.

Best regards,
Your Lights Team

Noté 1 sur 5 étoiles

Horrible customer service

Horrible customer service. Received the wrong (massive) order mislabelled. My order unaccounted for.

Told they would not send me a replacement until I myself returned two 80x50x50 boxes to the post office myself. Said their courier would not collect them as they were too small (despite delivery said boxes without issue).

Advised them I have mobility problems and no car and told to walk, to the post office, twice, with one box weighing 11kg. This is not only bad customer service but against consumer law.

Had to go through my card company for refund. Left with two massive boxes of things not needed. Would be wasteful to throw them out but I have no other real option.

18 août 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer, Thank you for your feedback.

We are sorry to hear that you were dissatisfied with your experience. We take customer feedback seriously and continually review our service processes.
Your Lights Team

Noté 5 sur 5 étoiles

Timely delivery

I usually buy my lights anyway time i need a refresh from Lights.ie. Online purchase process is seamless and delivering is always quick. And of course the quality of the products has never disappointed me.

18 août 2026
Noté 1 sur 5 étoiles

I never received my product

I never received my product

18 août 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer Thank you for your feedback.

We are sorry to hear that you have not received your order. Our Customer Service team is available to assist with any questions regarding delivery or the status of your order.

Please contact Customer Service directly so we can review the matter.

Your Lights Team

Noté 1 sur 5 étoiles

Don't buy from here

Don't buy from here! Items very cheap looking for the money that you pay.
Buy better things on Amazon for way less.
Items damaged in transit do to poor packing.
DO NOT RECOMEND!!

27 août 2026
Avis spontané
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer Thank you for your feedback.

We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and remain available should you require any assistance with your order.

Please contact our Customer Service team if further support is needed. Your Lights Team

Noté 1 sur 5 étoiles

Lights never arrived due to damage in transit

we ordered the lights on line and were waiting on delivery. Sometime later we got a mail to say we were getting a refund. When we looked into the matter - Lights advised that the lights had been damaged in transit and that we would have to go through the order process again. A most peculiar solution - we would have expected lights just to reissue the order

6 août 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,

Thank you for your feedback.

We’re sorry to hear that your order was damaged in transit and that the resolution was not as expected.

If you require any further assistance, our Customer Service team will be happy to help.

Kind regards,
The Lights Team

Noté 4 sur 5 étoiles

Excellent Returns Service

I bought two ceiling fans and two wall switches. One of the fans was damaged and was obviously a previous return. This was replaced without any issues.
The wall switches were unsuitable for my home wiring. these were returned and refunded in full, no issues.
One star was deducted because of the condition of one of the ceiling fans shipped.

4 novembre 2025
Noté 1 sur 5 étoiles

The lumen of cool white light is not…

The lumen of cool white light is not correct as shared in description. It's very low. Can't change it now as I had electrician at home and had to get the job done.

14 août 2026
Logo de Lights.ie

Réponse de Lights.ie

Dear Customer,
Thank you for sharing your feedback. If you require any further assistance, our Customer Service team will be happy to help. Please feel free to reach out to us. Your Lights Team

Noté 5 sur 5 étoiles

Incredible service. 5 STARS

5 STARS. My Electrition told me to order the lights here. He said I wouldn’t get them at a better price! Orders 8 lantern lights 2 with motion sensors. Also 16 great quality LED bulbs all for €380. Delivery came in 5 days. All lamps had glass and arrived perfectly. All because obviously these people know what they are doing. Lights are all fitted and are very high quality. Very very impressive. 👌Delivery perfect, product perfect, quality perfect. 🤩

14 août 2026

L’expérience Trustpilot

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