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Lisez les avis des autres

Noté 1 sur 5 étoiles

FRAUDULENT COMPANY. DO NOT ORDER FROM THIS WEBSITE! This company appears to be a legit site, but it isn't. You will get your order after about 2 weeks and the material is sub par and the f... Voir plus

Noté 5 sur 5 étoiles

I have used lilicloth exclusively for several years now. The shirts and sweatshirts have never disappointed either in quality , design , wear or slogans.Long sleeve t-shirts or short . Still wearing... Voir plus

Noté 5 sur 5 étoiles

The site is easy to navigate and this is a repeat order. Sometimes the shipments for the same order will stagger which is ok- its better than them holding on till the last one is available. if ther... Voir plus

Noté 4 sur 5 étoiles

Buying is easy... NOT so much for Shipping !! I'm from Canada and having an option to have products delivered using Canada Post and at CHEAPER RATES would be welcomed... particularly considering th... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Écrit par l'entreprise

Lilicloth is an international graphic clothing online brand. We upheld the philosophy of "Print something on everything", committing to offer customers men's & women's high-quality fashion clothing and accessories of the latest trends at appealing prices in a prompt manner.Thank you for supporting Lilicloth!


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

805 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

If there was a way to leave a negative…

If there was a way to leave a negative 1 I would, but this is the lowest I can give. The customer service is horrible. I tried to make a purchase & it wouldn't take my card. I tried several different time & even tried my husband's card. Customer service only said the problem was on the banks end & wanted me to use another payment method like paypal or some other onloine payment which I will NEVER do. I had ordered 5 tee shirts & was supposed to get $15.00 off which never happened. I ordered one other time & the tee shirt was very cheaply made & the other one that I thought was a dress was actually a nightgown. It was too big so the sizing chart is wrong. If I had known that it was a company from China I NEVER EVER would have ordered. It has an address in Canada. False advertising. Imposible to get help from coustomer service. Never order from them again.

2 octobre 2023
Avis spontané
Logo de Lilicloth

Réponse de Lilicloth

Dear customer

Thank you for taking the time to share your feedback with us. Our apologies for any inconvenience this may have caused.

Payment failure may be caused by network problems, transactions refused, or risk prevention from your card issuer. If you have filled in the correct information but failed to make the payment, please kindly send us the message shown or a screenshot of the pop-up message by contacting our customer service center so that we can check and handle the issue for you.

Sorry to hear that the products you previously ordered does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

About the discount you mentioned, would you mind to share our customer service center more details like which coupon code you’d try to apply? We'd like to confirm if this coupon code is eligible for your order. Please note final sale items cannot be combined with any other discounts and one order can only use one coupon. Hope for your understanding.

We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.

If you have any further questions, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.

Best regard,
Ashley
LILICLOTH.COM

Noté 4 sur 5 étoiles

A pox on pure polyester

Wish more of the selection of women's tops were made of cotton or cotton/poly blend. It's so disappointing when I see something I like but can't buy it because it is all polyester (sometimes with a little stretch, but that doesn't breathe either). Only time I can tolerate polyester fabric is when I have to be outside in brutal cold; with poly, no cold can get in and no body heat can get out, but otherwise my clothing needs to breathe.

Thanks for building your website so that the back-button returns me to the same spot on the page I was looking at when I paused to take a closer look at an item. I can entertain myself for an hour just browsing through the T-shirts and other tops with catchy captions and graphics. I certainly don't NEED more shirts, but some are simply irresistible. I love wearing them and gifting them.

16 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Nice Selection

Ordering from a wide selection of colors, sizes and choices made the purchasing easy. The shirts are fairly well made and comfortable to wear.

30 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Love God topic

I love when people stop me to read my tee shirts then want to know where I got them. I love that I can find Jesus and God on so many.

24 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Slow shipping- bad communication

Very slow shipping compared to Amazon prime. Don't like guessing when I will receive order. Merchandise was ok though, no issues...

27 juillet 2023
Avis spontané
Logo de Lilicloth

Réponse de Lilicloth

Dear Customer,

Thank you for taking the time to provide feedback on the shipping time.We sincerely apologize for any confusion or inconvenience caused

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping.

Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. Upon checking, your order was delivered within our normal shipping time. For more details, you can check the shipping policy here: https://lilicloth.com/information/shipping-policy

Your satisfaction is important to us, and we appreciate your feedback. We will review our inventory management processes to ensure better availability and timely delivery of our products.

If you need additional assistance, please feel free to contact us by email at support@lilicloth.com. We will reply to you within 24 hours.

Best regard,
Ashley
LILICLOTH.COM

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