Lilybras Avis 

The return process seems to be set up to make it as difficult as possible to return so you will give up and just keep it and throw it away if it does not fit anything like it looks in the promotional pictures. when you finally work your way through the steps and hit Proceed with Return it tells you that now you have to call them! Please do not purchase...find a copycat on Amazon where returns are reasonable!

I ordered 2 bras which were too small. They sent me 2 bigger ones,I didn't have to pay/return the first 2. The second package got stolen but they said they would send out another one. I accidentally gave them a wrong address, customer service sent an email said they would get the package to me as soon as possible. I've never had such amazing customer service from anyone or anything!!

They are running smaller than my normal size and the front closure zipper makes it extremely hard to zip up.
Have to pay to return.

I purchased 2 Lily bras. I was delighted with the fit and quality of the bra. The only downside was that shipping took longer than I would have liked.

The shipping was fast I got mine in 5 days. But the fit is off and I know my size. But the worse part is the zipper too hard to do if your girls are BIG haha but it does look well made.

My reviews for products associated with Lilymiss (and related brands like Lily Bras) regarding quality, shipping times, and deceptive marketing from apps associated with game apps download.
Key Feedback & Issues:
• Product Design: The advertised front-closure bras lack expected support and that zippers or clasps can be difficult to use. An awful fitting bra.
• Shipping & Delivery: Long delivery delays (e.g., up to 6 weeks) due to product demand item ordered no available.
• Customer Service: Difficulties with the return process and reaching customer support. When I reach a representative they told me to keep the bras.? For what I can't wear them and they don't do refunds. I was then told that I should have read their return policy. Which my response is that I would have if you placed it up front at checkout.
• Overall: Lily Bras are poor in fabric quality and fit.
Buyers beware before making a purchase from this retailer. The app ad is deceptive.

Hot mess no support this bra is for small breast women. Don’t waste your money

I ordered the easy front zipper closure bra. The zipper is defective, extremely difficult to do. This bra is marketed for older women who have difficulty doing their bras. The marketing is deceitful. It says returns are easy, they are not. They simply ignore your request. Basically I have a horrible heavy bra and I’m out almost $32 with no remedy.

Poor customer service hassle getting in touch with this scam company, ordered a set on march 20th 2026 as od today 4/25/26 still no product one email stating it would be delivered by 4/23 Joke!! This company is just a scam had to call text and sent emails to cancel order, then had to call to get them to refund my money! They said if we wanted to wait a few more weeks they would give me a 10 dollar refund I said no just refund my money and i will look on scamazon this company is a SCAM !!! Keep clear of them

I do not recommend for two reasons: It took 6 weeks to get my bras and the bras are not that great. There isn't enough support even though the design looks as though it would. The only feature I do like about these bras is the back smoothing and front zipper instead of hooks that kept coming undone on my last bras, thus the 2 stars. I received 4 emails telling me they were on their way and had a shipping label created.

Well I didn't see trust pilot before I ordered from Lily lift they made it very clear that you can return no problems whatsoever of course I got one much smaller than what I ordered now I can't even find them online, so I'm stuck with a bra that's too small I really did like this bra that you can pull your cup size up and hook it oh well live and learn. I just always seem to learn the hard way.

I was pleased with the product I think the construction was ok but the zipper closure was difficult to use not a good design feature. It also did not support me as advertised. I did have great customer service, with a timely resolution to my issues. Mixed feelings about this product

What went wrong is that I didn’t read Trustpilot first before buying. I’ve been buying different bras for many years and for the most part have stuck with underwire despite the surge of ads trying to persuade women not to. I succumbed to this company’s ad because it showed what looked like good quality bras without wire. Plus I’ve usually paid from $45-60 for a bra. Well now I know why. You get what you pay for. Since I’m not going to engage in pointless emails to Hong Kong I found there was a good use for them. They work for a bra to sleep in. However I wouldn’t buy them for that use. If you’re stuck with a purchase you can’t return, try that use. AND CHECK REVIEWS BEFORE BUYING ONLINE.

This is NOT what is advertised. Being larger it appears as if these bras will fit, but they do not. The upper portion that allows you to pull the front of the bra up and hook into a piece of fabric, will NOT support and hold the "hook". Horrible exchange/refund options. Should have known better but the advertising sucked me in.

PRODUCT NOT FIT PROPERLY AS DESCRIBE!! DO NOT ORDER FROM THIS COMPANY IF NEED TO RETURN THEY REFUND ONLY PART OF THE $, SHIPPING BACK IS ON YOU!

ordered 3 bras . money was withdrawn from bank and no word since . wont return email. leaving a one star rating because no star isnt an option

These bras looked so nice that I had to try them - DON"T. They are cheaply made with the cup padding as an insert, not part of the bra. The front opening is so large and thick, it is uncomfortable to wear as it rubs. Support is lacking as it is very thin. I was very disappointed and asking for my money back.... hopefully.

Do not waste your money. They are crap. And trying to get ahold if someone so i could return them. Ha no response.
Only order from reputable companies. I learned my lesson. Had to try, now i know.

DO NOT try to get a refund… every time I inquired about my refund they always said “your refund will be issued soon” … after 10 emails asking about the status it’s now been over a year and I still don’t have my money back! They have no intention on refunding me.