Lincolnshire Radiators Direct Avis 

900
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The column radiator and antique brass valves are absolutely stunning. Can't wait for next week to see them installed. Such quality for a very reasonable price. Look so much more expensive than they a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am so glad I bought my towel radiator from Lincs Rads. It has proved to be a quality item at a very competitive price and functions brilliantly. It has a shallow depth which has proved ideal for us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great selection and very helpful. I will buy the rest of my radiators for the whole house now. I’ve chosen the raw metal Kensington and it looks amazing!

Noté 5 sur 5 étoiles

Have used the company before for the column radiators and was really impressed with the style, colour and quality of the product. I will be buying more in the future as they are a beautiful addition... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de radiateurs
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de rénovation
  5. Quincaillerie

Écrit par l'entreprise

At Lincolnshire Radiators Direct, we believe the right radiator should do far more than simply heat a room. It should complement your space, add character to your home and feel like a considered part of the overall design. That’s why we’ve built a carefully selected range of radiators to suit almost every style of interior. From sleek, contemporary designer radiators and practical towel rails through to traditional column and cast iron-style radiators, our collection combines great design, dependable quality and excellent value. As a family-run business, we take real pride in the products we supply and the service we provide. We don’t simply offer thousands of products for the sake of it. Our range has been hand-picked to give our customers stylish, reliable options across a wide choice of sizes, finishes and designs. Quality is at the heart of what we do, which is why many of our radiators are backed by an impressive 20-year guarantee, giving you added confidence that your purchase is made to last. We also believe buying a radiator should be straightforward. With free delivery on all orders, competitive pricing and a team on hand to help when you need us, we aim to make choosing the perfect radiator as easy as possible. Whether you’re renovating an entire home, upgrading a bathroom or simply replacing one tired radiator, you’ll find plenty of inspiration at Lincolnshire Radiators Direct. Beautiful radiators. Great value. Reliable quality. And service from a business that genuinely cares.

Our promise to you

Écrit par l'entreprise

We always put our customers first
We are a company that understands, and appreciates the importance of good customer service. We strive to offer every single customer the best purchasing experience we can offer. While always maintaining the highest level of quality in what we sell.

Our shipping promise

FREE UK Mainland Shipping*

FREE UK Mainland Shipping*
We offer fast FREE UK Mainland shipping. From the smallest item to pallet deliveries, we choose the best couriers we can source, to ensure your product arrives in a safe and timely manner. We use a 2 man delivery service for the bulk of what we send out, despite this costing us more as a business, this ensures your items arrive undamaged. This is just one aspect that sets us apart from others. *Highlands & Channel Islands May incur a small surcharge

Coordonnées de contact

Promotion box for Lincolnshire Radiators Direct

Quality Radiators & World Class Service

Quality heating products, industry leading service and FREE delivery

4,8

Excellent

TrustScore 5 sur 5

900 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(900)

289 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I had conversations with the rep over…

I had conversations with the rep over email and really tried to explain what I wanted. After a back and forth email trail I requested a conversation. He ended up recommending a radiator with higher BTU’s but failed to highlight it wasn’t a Matte flat radiator which was my first request. He wouldn’t agree to exchange by paying the postage and said I could return in person to Lincolnshire knowing I was based in London. A typical example of why I hate buying items online. Once they have your money the customer service goes out of the window. I’m now stuck with a radiator that I don’t like and I will not be using or recommending this company again.

1 octobre 2026
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Réponse de Lincolnshire Radiators Direct

Hi Theresa,

We're disappointed to receive this review, particularly given the amount of time spent assisting you before placing your order.

You initially requested a white matt vertical radiator with a high BTU output. We discussed our flat panel options, but unfortunately the available sizes weren't suitable for your requirements.

We therefore suggested an alternative from our oval panel range, which was clearly described as such in our correspondence.

You also specifically queried the finish before purchasing, and we confirmed that our white radiators have an eggshell matt finish.

Having discussed these options, you proceeded to place your order and subsequently thanked us for our assistance.

We appreciate the radiator may not be quite what you envisaged, but we feel it's unfair to suggest you weren't informed of the options or that our customer service disappeared after taking payment.

We haven't refused a return or exchange. However, where a customer changes their mind about a product, return carriage is normally their responsibility, subject to their statutory rights.

We're sorry you're disappointed, but we believe we provided clear information and reasonable assistance throughout.

Noté 5 sur 5 étoiles

Third Order

This is the third time I have ordered from Lincolnshire Radiators Direct & I am never disappointed, excellent quality & reasonable prices. & swift delivery. I always recommend them to family & friends who are looking at purchasing new radiator/radiators.

30 septembre 2026
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Réponse de Lincolnshire Radiators Direct

Thanks Kerri. Here's to order 4 😆

Noté 4 sur 5 étoiles

I would have given a lower score but…

I would have given a lower score but I’m aware the delivery team may not be sort of your company but they were useless. Considered a new delivery partner.

9 octobre 2026
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Réponse de Lincolnshire Radiators Direct

We are sorry to hear this. Kindly email us direct so we can take any potential short comings up with the courier, as to prevent similar moving forward

Noté 5 sur 5 étoiles

All arrived in time

All arrived in time. Very happy with Kensington radiators that have a beautiful traditional aesthetic appeal

26 novembre 2025
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Réponse de Lincolnshire Radiators Direct

Thanks for the lovely review

Noté 5 sur 5 étoiles

Have used the company

Have used the company before for the column radiators and was really impressed with the style, colour and quality of the product.
I will be buying more in the future as they are a beautiful addition to my home.
Quick delivery too and good price.

28 septembre 2026
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Réponse de Lincolnshire Radiators Direct

We love repeat customers Angela. All the best

Noté 5 sur 5 étoiles

God product, communication, service and delivery!

Very happy with our new radiator which is as described and was delivered on time and with good communication all around. Will buy from This company again and happy to recommend based on this experience.

25 septembre 2026
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Réponse de Lincolnshire Radiators Direct

Thanks for such a positive review ☺️

Noté 5 sur 5 étoiles

Great radiator -great service at a great price. …

I am so glad I bought my towel radiator from Lincs Rads. It has proved to be a quality item at a very competitive price and functions brilliantly. It has a shallow depth which has proved ideal for us as our bathroom door opens onto it. Delivery was very quick and the packaging was good. It also has a 20 year guarantee. i highly recommend dealing with this company and I will probably replace other radiators in my house by ordering again from this company.

15 septembre 2026
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Réponse de Lincolnshire Radiators Direct

We are good arent we, shame we aren't modest 😆

Noté 2 sur 5 étoiles

The radiators look great BUT...

The radiators look great, unfortunately my fitter is well hacked off with the radiator fittings.
The house has dot and dab plaster walls and there are no product information or website warning of the need for special fittings when fitting the radiator to the wall.

15 septembre 2026
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Réponse de Lincolnshire Radiators Direct

Hello Ian,
We’re sorry to read your review and are pleased to hear that you think the radiators themselves look great.
With regard to the fitting issue, dot-and-dab walls do require the correct fixing method, as the plasterboard/plaster can sit away from the masonry behind it. This is not specific to our radiators and is something the installer needs to take into account when fitting any radiator to this type of wall.
The brackets can be packed out from the wall by the depth of the dot-and-dab, using suitable spacers or even an appropriate section of pipe, for example, to prevent the bracket being pulled into the plasterboard/plaster.
We also offer feet as an alternative fixing option where appropriate, including for stud or partition-type walls.
We’re sorry that your fitter has encountered an issue, but we don’t believe this is a problem with the radiators themselves. We would always recommend that the installer assesses the wall construction and uses the appropriate fixings for the particular installation.
We hope this helps clarify the situation and that, now that the fitting issue can be resolved, you may reconsider the rating, particularly as you have said that you are happy with the radiators themselves.

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with, radiators delivered without delays and in perfect condition, would not hesitate to use lins radiators in the future,

15 septembre 2026
Noté 5 sur 5 étoiles

contacted them for advice prior to my placing an order with them Would highly recommend for their customer service.

The column radiator and antique brass valves are absolutely stunning. Can't wait for next week to see them installed. Such quality for a very reasonable price. Look so much more expensive than they actually were. Thank you Lincolnshire Radiators. You will be my first call when I next need radiators. You were so helpful to offering advice prior to my purchase. Can't recommend you highly enough.

10 septembre 2026
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Réponse de Lincolnshire Radiators Direct

Thank you Mrs Brown, ❤️

Noté 4 sur 5 étoiles

Website was easy to use

Website was easy to use, the delivery was not Great as it ran behind schedule and you couldn't pick your days or times.quality of the rads were great. And even found a few discount codes which made life better

14 septembre 2026
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Réponse de Lincolnshire Radiators Direct

Sorry to hear there may have been a tad delay on your delivery. For our larger items we use 2 man delivery service unlike our competitors, where they may not deliver every day of the week in your area. However 99% of the time it arrives in pristine condition.

Noté 5 sur 5 étoiles

Excellent

Excellent products and customer service - everything arrived quickly and on time. I've placed repeat orders based on my positive experience. Thanks!

24 juin 2026
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Réponse de Lincolnshire Radiators Direct

We LOVE to see repeat customer, we are doing something right it seems

Noté 5 sur 5 étoiles

Very pleased with my purchases

Very pleased with my purchases, I am a repeat customer, I find the ordering process very easy, very good customer service and an excellent product at a reasonable price

10 septembre 2026
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Réponse de Lincolnshire Radiators Direct

Thanks Debbie, we try our best 🤓

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