Link2Home UK Avis 

32
TrustScore 2 sur 5

2,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Zero customer service, have 2 cameras that are useless and I have no help what so ever. I will be taking them down and telling as many people as possible of the service I have received. I would give... Voir plus

Noté 5 sur 5 étoiles

We Bought the Link2home Smart Cameras, these are great as they follow any unauthorised persons up the yard, it watch detects sound, Motion & tracks motion. Goes well with the security system with gate... Voir plus

Noté 1 sur 5 étoiles

E mailed and called customer service and explained problem of lost grub screw which keeps the camera door bell captive in the housing fixed to wall. Was advised no screws in stock but to just use a 1... Voir plus

Noté 5 sur 5 étoiles

This is a review for the flexible indoor camera. I have this to check on my dog whilst i’m out. This was really easy to set up, the box has a QR code on it which takes you straight to the app on the a... Voir plus

À propos de l'entreprise

  1. Société domotique

Écrit par l'entreprise

Link2Home redefines everyday living. This is done by simply introducing high performance, good-looking and affordable technology to your existing electrical fixtures. Making your home simply smarter.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Tous les avis

(32)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not very good

Floodlit camera OK, the detection area settings are very limited. The doorbell is not for for purpose, people ring but you can not answer them, set up as per instructions.

1 décembre 2022
Avis spontané
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Réponse de Link2Home UK

Hello, sorry to hear about your experience. I am sure we can help with these issues. Please can you reach out to us at support@link2home.co.uk and let us know when we can call you or you can call us 0203 769 0857.

Noté 1 sur 5 étoiles

Not fit for purpose

Not fit for purpose. It needs recharging every few days.
Door bell is now not ringing after only 3 months.
When bell was working, it took several minutes to register on my phone so by the time I answered the door, the caller had left.
Don't waste your money.

12 novembre 2022
Avis spontané
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Réponse de Link2Home UK

Hi Suzy, I am sorry to hear of your experience using our products. Please reach out to our support team at link2home.co.uk/support. Here we have online help and number you reach out to for technical support. It sounds like you have a few local network issues here with the device.

Noté 5 sur 5 étoiles

Second and 3rd camera

Second and 3rd camera now ordered and installed. Very happy - they connect in to the WiFi well, even though they are well away from the Router. Excellent picture quality. Rather a lot of wind noise on the audio feed, but otherwise great.

19 février 2022
Noté 3 sur 5 étoiles

Daytime pictures very good

Daytime pictures very good - unfortunately pictures go off when it gets dark - made sure night vision switched to auto - as directed in the gobblygook ‘faqs’ section - contacted customer services 48 hours ago - no response - gave up - exasperated.

1 décembre 2021
Avis spontané
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Réponse de Link2Home UK

Hi Kerry, I have just checked our customer service log and I can not find trace of a contact from you but if you have a query we can help you out. The issue is something I am sure we can sort. Please drop us an email to sales@link2home.co.uk with a contact number and someone will call you. Thanks :)

Noté 5 sur 5 étoiles

Just installed new camera and door bell

Just installed new camera and door bell
Couldn’t be happier, very easy to set up on Phone and even link to Alexa was easy
Have been looking in to these for sometime
So happy I went for these
Highly recommended Link 2 home
Looking forward to adding more cameras to my home

24 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Product

This is a review for the flexible indoor camera. I have this to check on my dog whilst i’m out. This was really easy to set up, the box has a QR code on it which takes you straight to the app on the app store. Set up instructions were really easy to follow. What i really like about this camera which is different to others i looked at, is the flexible cable, i wrapped mine round the top kitchen cupboard handle which gives a better vantage point, than other cameras which need a flat surface. This camera has a very clear image/live feed, no time lag as yet. Very impressed!

28 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product, good quality, easy to set up via the app, no complaints so far😁

4 avril 2021
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Réponse de Link2Home UK

Thanks for your feedback.

Noté 4 sur 5 étoiles

The price is great and customer service…

The price is great and customer service is brilliant. The devices themselves are good. The only thing which needs to significantly improve is the automation. Not being able to automate the lights to change colour etc is quite poor. But for the price price spec. Good product.

23 mars 2021
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Réponse de Link2Home UK

Hi, many thanks for your feedback. Under the automation settings there are come colour change options so this is possible. Please reach out to us at sales@link2home.co.uk to see how we can help.

Noté 4 sur 5 étoiles

Bought indoor camera and door bell

Bought the camera for indoors and the front door bell with camera.
Indoor camera is great, bought it to check on my dog while I’m at work. If he gets restless I am able to talk to him to calm him down.
The door bell camera lags or real-time sticks a lot. Not practical when someone rings the door bell and you don’t get instant notification. When charging to 100% it drops 20% as soon as I put it back into the mount outside. So I wouldn’t say the charge lasts very long.

23 mars 2021
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Réponse de Link2Home UK

Hi Angie, please reach out to us on sales@link2home.co.uk so we can run through some device settings. The response time from our doorbells can be dependent upon your phone notification settings and WiFi strength and we can trouble shoot this with you if you get in touch.

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