LIVHOME Avis 

358
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Richard was very welcoming at Aintree . He supported us while deciding what combination to go for. We will return to order further furniture and will see Richard to place our order. Very happy cust... Voir plus

Noté 5 sur 5 étoiles

After initially visiting Livhome and obtaining a quotation a couple of weeks ago, we then visited a few other sofa retailers on the retail park. We found that the quality and comfort was not up to the... Voir plus

Noté 5 sur 5 étoiles

The two delivery men, Paul D and Jon who delivered our two chairs / suit, works professionally. They were courteous, helpful and amusing. Within no time, they connected both chairs and took away the... Voir plus

Noté 5 sur 5 étoiles

The quality of the goods is as expected, no surprise there. I have already reviewed the sales process so this is about the delivery. Delivery was within the timescale specified at point of sale and c... Voir plus

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4,9

Excellent

TrustScore 5 sur 5

358 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(358)

199 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely customer service

Lovely customer service. They were very understanding with our excitement and open to negotiations. Certainly recommended for the customer service and the stylish couches. A bit more unique styles to the standard couches.

23 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Come on looking for a sofa for…

Come on looking for a sofa for Christmas and James has literally gone above to help me even when me and my auntie was a massive pain and had him absolutely demented can’t thank him enough for helping me get my house sorted for Christmas with my gorgeous new sofa

18 novembre 2025
Avis spontané
Logo de LIVHOME

Réponse de LIVHOME

Good Morning
Many thanks for your wonderful review , we wish you much happiness in your new home . We hope your new sofa provides you with relief from your pain providing you with the level of comfort we pride ourselves on.
Kind regards
Sharon Sanderson
Head of Customer Care

Noté 5 sur 5 étoiles

Paul and John delivered my suite 17th…

Paul and John delivered my suite 17th November 2025 Thank you . Lovely guys very professional, polite and helpful.
Ann Marie in the shop was very helpful.So pleased with our choice its beautiful suite Italian leather.

17 novembre 2025
Avis spontané
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Réponse de LIVHOME

We're happy to hear that you are pleased with your beautiful Italian leather suite! We appreciate your kind words about the delivery team; it's great to know they were professional and helpful. We're also glad that our team member in the shop was helpful. Thank you for your positive feedback.
Regards
Sharon Sanderson
Head of Customer Care

Noté 5 sur 5 étoiles

Got a nice glass of rose champagne of…

Got a nice glass of rose champagne of Jemes K. Nice designs no pressure sales and good deal with discount.

8 novembre 2025
Avis spontané
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Réponse de LIVHOME

We're happy to hear that you enjoyed the beautiful designs and the relaxed atmosphere while finding a great deal. Thank you for your positive feedback!
Kind regards
Sharon Sanderson
Head of Customer Care

Noté 5 sur 5 étoiles

Richard has been super helpful and made…

Richard has been super helpful and made the whole experience really chilled, informative and most of all no pressure and super friendly. Made up with the sales experience.

8 novembre 2025
Avis spontané
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Réponse de LIVHOME

Good Morning Nikla
We're happy to hear that you had a positive sales experience! We appreciate your kind words and are so glad that you felt supported throughout the process. Thanks for your feedback.
Regards
Sharon Sanderson

Noté 5 sur 5 étoiles

I was looking for a new mattress and…

I was looking for a new mattress and this store was new. I appreciated being able to take my time. There was no pressure whatsoever. The Design Consultant, Richard encouraged me to try out the mattresses on display and even when I said that I would not be ordering without doing my homework, he encouraged me to do that and come back if and when I was ready. I checked everything and returned a couple of days later to proceed with the purchase.

4 novembre 2025
Avis spontané
Logo de LIVHOME

Réponse de LIVHOME

Good Morning
We're happy to hear that you enjoyed your shopping experience in our store. It's great to know that you felt comfortable taking your time to explore our mattress selection without any pressure. We appreciate you sharing your positive feedback and are glad you found the perfect mattress.
Regards
Sharon Sanderson

Noté 5 sur 5 étoiles

James was lovely looked after both my…

James was lovely looked after both my elderly parents to purchase their new chairs tea and coffee freshly made .Fantastic experience from arriving to leaving .

6 novembre 2025
Avis spontané
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Réponse de LIVHOME

Good Morning Thomas
We're glad your parents had such a fantastic experience and felt well-cared for during their chair purchase. We appreciate you taking the time to share your positive feedback!
Regards
Sharon Sanderson
Head of Customer Care

Noté 5 sur 5 étoiles

Thanks to Paul and Jon who delivered…

Thanks to Paul and Jon who delivered our sofa today , very professional form the people in the shop to delivery . . Brillant customer service

29 octobre 2025
Avis spontané
Logo de LIVHOME

Réponse de LIVHOME

Good Morning Brian
We're delighted to hear that you had a positive experience with our team, from the store to the delivery. We appreciate you taking the time to share your feedback!
Regards
Sharon Sanderson
Head of Customer Care

Noté 5 sur 5 étoiles

Lovely quality of sofa

Lovely quality of sofa
Paul and Jon who delivered sofa very friendly and professional

24 octobre 2025
Avis spontané
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Réponse de LIVHOME

We're happy to hear that you find the sofa to be of lovely quality. We appreciate your kind words regarding the delivery team's friendly and professional service!

Noté 5 sur 5 étoiles

Ann Marie was the dy who looked after…

Ann Marie was the lady who looked after us in Aintree store.
She was so helpful nothing was to much trouble for her as she explained everything we needed to know. We finally made a decision and very pleased what we chose.

12 juin 2025
Avis spontané
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Réponse de LIVHOME

We are delighted to hear that you had such a positive experience in our LivHome store.. We appreciate your kind words about the assistance you received. It's great to know that the information provided helped you make a decision.
Kind regards
Sharon Sanderson
Head of Customer Care
HSL Chairs

Noté 5 sur 5 étoiles

Bought the most beautiful headboard &…

Bought the most beautiful headboard & base from LivHome today, the price was extremely reasonable considering the quality and choice f fabrics.

Our sales assistant Anne-Marie was extremely helpful & informative. No sales pressure which was great.

19 octobre 2025
Avis spontané
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Réponse de LIVHOME

We're delighted to hear that you found a headboard and base that you love! We appreciate your positive comments regarding the reasonable pricing, quality, and fabric choices. We're also glad that our sales assistant was so helpful. We are so very proud of our beautiful store and equally proud of our wonderful sales team.
Thank you for your feedback!
Kind regards
Sharon Sanderson
Head of Customer Care

Noté 5 sur 5 étoiles

Ann Marie

Ann Marie, was so helpful fabulous and very informative,found the whole process very smooth,she was very down to earth, and made me and my partner comfortable

12 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

GOOD RESULT

Had a good experience when visiting your Shrewsbury store. Sue greeted us at the door with a smile and asked us what we had in mind. I wanted a new chair as the one I have has lost its support. Sue thoroughly went through what was correct for my height, sat me in the chair and told me what it did. I ordered a chair there and then. Good result

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

One gets at least what one looks for and more with LIVHOME.

We needed sofas for the living room and office. Visited all furniture shops in Liverpool starting with LIVHOME because it was close.
After a few months of search and tests, we were convinced that LIVHOME was the place to offer us what we needed, both as a service and products. The other places were also proper but LIVHOME somehow stood out with their design, hospitality and attention of the consultants.
I would like to thank Richard and John for the patience and for listening carefully what we needed.
We selected an Italian sofa bed for the office and a wonderful cozy UK made sofa for the living room. We just need to wait for the sodas to be delivered.
Thank you again guys!

11 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Livhome Aintree Liverpool - Excellent experience

We had the most wonderful experience at Livhome! Gigantic thanks to Richard for his amazing assistance, attentiveness, attention to detail and customer service! We felt like all our ideas/visions were met in full and cannot wait to see the new sofas in our new family home! We recommend it with open hands! If you are ever in the Aintree, Liverpool shop ask for Richard, he will help you get the best experience!

11 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ann-Marie made our visit extremely…

Ann-Marie made our visit extremely pleasurable. She was very helpful and informative enabling us to to make a more informed choice on fabric. She also helped us with measurements. We are delighted with our purchase and it fits perfectly in our room. Thank you Ann-Marie for all your help in purchasing our beautiful sofabed.

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

What a lovely shop

What a lovely shop. Brad was so helpful from beginning to end. Lovely customer service. No pressure from anyone to buy, great selection of luxury sofas.

5 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Sofa’s arrived with faulty material

Sofa’s arrived with faulty material, technician arranged to give independent review, but was not independent, despite the customer service team agreeing with the faults, no remedial action was offered. Now stuck with faulty expensive furniture, however I have reported to the ombudsman.

1 mai 2025
Avis spontané
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Réponse de LIVHOME

Good Morning Joanne
Apologies for the late response to your review. If you could kindly provide me with your details I will gladly look into this for you.
Kind regards
Sharon.sanderson@hslchairs.com

Noté 5 sur 5 étoiles

Great 👍

Lorraine went out of her way to make our decision on which chair was most suitable for my husband need. Also provided my grandson with biscuits while we made our decision

20 septembre 2025
Avis spontané

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