Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Voir plus
L'entreprise a répondu
Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Voir plus
We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'eau en bouteille
- aussi dans
- Fontaine à eau potable
- Fournisseur de filtres à eau
- Magasin de matériel de bureau
- Service de location de matériel de bureau
Écrit par l'entreprise
Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.
Coordonnées de contact
Unit 1, 55 Weir Road,, SW19 8UG, Wimbledon, Royaume-Uni
- 02031399051
- info@living-water.co.uk
- living-water.co.uk
4,8
Excellent
191 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Just read the contract before signing
Just read the contract before signing. Don’t take their word for it that you’ll get your initial deposit back. There’s a clause at the bottom of the contract that says you’ll have to pay £80 when you decide to cancel your contract:
“Also please be advised there will be a £80.00 + VAT charge to cover the administration , collection and refurbishment costs.”
Because it has to do with money, I do sincerely believe they have an obligation to let customers know when taking up the contract other than inserting it at the bottom of the contract, when you’ve been convinced by the sales advisor that all you need to do is to give them notice and you’ll have a full refund. I believe their recorded telephone conversations will have those records.
I have nothing else against them apart from this observation, but I feel obligated to let potential customers know before signing any contract.
Thanks
2 septembre 2022
Avis spontané
Réponse de Living-Water Ltd
Dear Leslie,
Thank you for taking the time to write this review back in 2022, and for doing so in such a fair and constructive way.
You raised a valid concern about how we presented our cancellation terms at that time, and I want to assure you that your feedback helped us improve. Since 2023, we’ve completely revised our sign-up process, every customer receives a short summary before signing, clearly outlining all costs and options in plain English.
We genuinely appreciate that you shared your experience, as it prompted important changes to how we communicate with new customers.
Samantha | Customer Care Team
info@living-water.co.uk
Allan did a great job servicing our…
Allan did a great job servicing our watercooler! Quick and efficient, very happy with the job he's done.
10 juin 2022
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Mister Allan came in today to visit us…
Mister Allan came in today to visit us and also help us a bit . Top guy, top service and extremely friendly !
If you want the best service ask for Allan !
10 juin 2022
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great customer service.👌
26 août 2021
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Excellent service
Excellent service, doesn't get any better than this. Thank you so much
25 août 2021
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Had a issue and she resolved it quick fast
Had a issue and she resolved it
Excellent service
25 août 2021
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I love the water thanks Janine 💕
25 août 2021
Avis spontané
Quality customer service
Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer instead I have my own system which is cost effective and healthy as well as brilliant service.
25 août 2021
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Great service friendly person I will…
Great service friendly person I will recommend her anytime felt very comfortable with her
25 août 2021
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My experience was
The experience I got was very good and the friendliness is also on point keep up the good work and remember a smile a day make a other person's day and that's the service I got today welldone
25 août 2021
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Great service thank you
25 août 2021
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Excellent service received from Emogene
25 août 2021
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Very happy with the service
25 août 2021
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I'm extremely happy with the service…
I'm extremely happy with the service I've received from Janine. Extremely helpful. Please do keep up the excellent services.
25 août 2021
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Thanks for all the help and quick…
Thanks for all the help and quick delivery Janine.
24 août 2021
Avis spontané
Love the services
24 août 2021
Avis spontané
They offer amazing services
They offer amazing services, if u need quality and reliability i opt this.
24 août 2021
Avis spontané
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