Living-Water Ltd Avis 

191
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Voir plus

Noté 5 sur 5 étoiles

We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'eau en bouteille
  2. aussi dans
  3. Fontaine à eau potable
  4. Fournisseur de filtres à eau
  5. Magasin de matériel de bureau
  6. Service de location de matériel de bureau

Écrit par l'entreprise

Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(191)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service, fast delivery - changed our water dispenser quickly and efficiently.

23 septembre 2026
Logo de Living-Water Ltd

Réponse de Living-Water Ltd

Hi there,
Thank you for your kind words :)
We do go out of our way to try and be quick and efficient, the team will very much appreciate your recognition of this.

At your service.

The Living-Water Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service.
A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order.
If you’re thinking about buying water, they are the best, and offer a next day delivery which is great.
Thank you Living Water.

2 septembre 2026
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Réponse de Living-Water Ltd

Hi Rosana,

Thank you for such a wonderful review! We're delighted Emogene made your first order so easy and gave you the confidence to choose Living Water. We'll be sure to pass on your lovely feedback to her.

Thank you for choosing and recommending us!

Kind regards,
The Living Water Team

Noté 5 sur 5 étoiles

Helpful & friendly

Helpful, and very friendly service

17 août 2026
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Réponse de Living-Water Ltd

Hi Lola,

Thank you for your kind review! We're delighted to hear you found our team helpful and friendly. We really appreciate your support.

Kind regards,
The Living Water Team

Noté 5 sur 5 étoiles

Professional delivery service prompt…

Professional delivery service prompt delivery exceptional kind and friendly and respected above all with good customer service.

17 août 2026
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Réponse de Living-Water Ltd

Hi Albert,

Thank you so much for your lovely review, and particularly your kind words about our team. Being friendly, respectful and providing excellent customer service are standards we place great importance on.

We'll be sure to pass your feedback on to the delivery team – they'll really appreciate it!

Thank you for choosing Living Water, and we look forward to serving you again.

Kind regards,
The Living Water Team

Noté 5 sur 5 étoiles

I’m very pleased from the whole…

I’m very pleased from the whole experience to order it get it fitted. It took me two days which is extremely fast. I am extremely delighted.

30 juillet 2026
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Réponse de Living-Water Ltd

Hi Rania,

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience and especially pleased that we were able to get everything completed for you within just two days in the middle of the heatwave!

Thank you for choosing Living Water, and we look forward to looking after you going forward.

Kind regards,
The Living Water Team

Noté 5 sur 5 étoiles

Customer Review

The phone service speaking to Admin/receptionist always very polite, helpful and resolves queries immediately and effectively, And tbe delivery driver twho brings the water are always professional, polite, very helpful and respectful, it is always a pleasure dealing with this company.

25 juillet 2026
Noté 2 sur 5 étoiles

Servicing of equipment is not as per…

Servicing of equipment is not as per contract. Should be every 6 month, lucky if they come once a year… Also, you can use this as a tool to pull out of contract and most likely you’ll get few month free as a compensation!

11 juin 2026
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Réponse de Living-Water Ltd

Hi Vilius,

Thank you for taking the time to share your feedback.

We sincerely apologise that, on this occasion, we fell short of the servicing standards you rightly expect from us. We appreciate your patience and the opportunity to put matters right.

Providing reliable service is extremely important to us, and we have taken steps to ensure that your servicing schedule is now back on track. In addition, we have proactively scheduled your upcoming services well in advance to provide reassurance and help ensure there are no further delays.

Feedback such as yours helps us improve, and we are grateful that you brought this to our attention.

Where we do fall short, we believe in treating customers fairly and making things right, and we appreciate the opportunity to have done so in this case.

Thank you again for your continued business, and we look forward to providing the level of service you rightly expect going forward.

Kind regards,
The Living Water Team

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