Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Voir plus
L'entreprise a répondu
Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Voir plus
We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'eau en bouteille
- aussi dans
- Fontaine à eau potable
- Fournisseur de filtres à eau
- Magasin de matériel de bureau
- Service de location de matériel de bureau
Écrit par l'entreprise
Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.
Coordonnées de contact
Unit 1, 55 Weir Road,, SW19 8UG, Wimbledon, Royaume-Uni
- 02031399051
- info@living-water.co.uk
- living-water.co.uk
4,8
Excellent
191 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good customer service from the…
Very good customer service from the office. Great delivery drivers.
10 mars 2026
Réponse de Living-Water Ltd
Hello,
Thank you so much for your kind words. It’s great to hear that you’ve had a good experience with us.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great service! Highly recommended!
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularly over the 'phone and their technicians who clean and service our water coolers . . . to their drivers and delivery people. We recommend them highly!
9 mars 2026
Réponse de Living-Water Ltd
Dear Michael,
Thank you so much for your kind words and for being a customer for more than half a decade!
We’re delighted to hear that you’ve consistently experienced helpful and reliable service from the whole team, from our office staff to our technicians and delivery drivers. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
My personal expierence with living…
My personal expierence with living water ,But just word of suggesion that there is always room for improvement.
9 mars 2026
Réponse de Living-Water Ltd
Dear Bushra,
Thank you so much for your kind words. It’s great to hear that you’ve had a good experience with us.
We agree that there is always room for improvement and will try to keep it up :)
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great service
We have been using living water for a few months now and I highly recommend their services. Very speedy responses, helpful team and friendly delivery drivers. Also competitively priced :)
4 mars 2026
Réponse de Living-Water Ltd
Dear Townhouse,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both efficient and cost effective.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Réponse de Living-Water Ltd
Dear Selma,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both reliable and efficient.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Very fast responses, verb reliable
Very fast responses, reliable delivery, staff polite. Just a completely trouble-free experience and if I'm late requesting a new delivery they repeatedly come up with fast delivery.
2 mars 2026
Réponse de Living-Water Ltd
Dear Adrian,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both reliable and efficient.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Excellent service
Polite and professional staff - office and delivery. Very helpful to arrange and rearrange delivery times and always deliver as scheduled. And great water!
25 février 2026
Réponse de Living-Water Ltd
Dear Laura,
Thank you so much for your kind words and for recognising our efforts to provide a professional service on both our admin and delivery fronts! It’s great to hear that you’ve found our service both reliable and that you have enjoyed our water.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Never had an issue with this company…
Never had an issue with this company who offer a first class service and are flexible
25 février 2026
Réponse de Living-Water Ltd
Dear Michelle,
Thank you so much for your kind words and for recognising our efforts to provide a professional service second to none! It’s great to hear that you’ve found our service both reliable and flexible
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
I have been with living water for about…
I have been with living water for about 25 years and I have never have to complain about anything thing they have always been helpful and very pleasant to talk to everyone of them and they always deliver on the day they tell you, great company to deal with I would recommend them to anyone, I love them ❤️
25 février 2026
Réponse de Living-Water Ltd
Dear Mrs Fregis,
You are an absolute pleasure to have as a customer!
Thank you so much for your kind words and for being with us for nearly 25 years! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Please give our warm regards to Mr Fregis as well, we love you both very much as well ❤️
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Delivery driver was very polite and…
Delivery driver was very polite and attentive. The team online was responsive and booked thedelivery very fast
25 février 2026
Réponse de Living-Water Ltd
Dear Mr Herrero,
Thank you so much for your kind words and for recognising our drivers' efforts to provide a professional service! It’s great to hear that you’ve found our service both reliable and efficient.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Amazing service
Amazing service! I ran out of water and texted them on a Sunday. They responded right away and had my water delivered by Monday. If that’s not amazing customer service, I don’t know what is. Highly recommend!
23 février 2026
Réponse de Living-Water Ltd
Dear Ruvimbo,
Thank you so much for your kind words and for being a long standing client of ours! It’s great to hear that our team has gone the extra mile and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Customer Service The best
they respond to every problem that arises whether to the faulty bottles, faulty dispenser, or late delivery
20 février 2026
Réponse de Living-Water Ltd
Dear Client,
Thank you so much for your kind words! It’s great to hear that our team has kept things running smoothly for you.
It is very encouraging to hear that every problem that has arisen has been addressed. Whilst we cannot guarantee there aren't ever any problems, we are happy to hear that our ethos of addressing all issues quickly and efficiently has resonated with you.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Great water, great service.
Living Water has been delivered to my home address over 3years. Always reliable, communicative and professional from the office staff to the pleasant and helpful delivery men. Would recommend!
20 février 2026
Réponse de Living-Water Ltd
Dear Cheire,
Thank you so much for your kind words and for being with us for over 3 years! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
A Jo well done
Just a very good company that delivers when you need it been with living water a fair time now and they have proved to be much better than the previous company who came when they felt like it
19 février 2026
Réponse de Living-Water Ltd
Dear Mike,
Thank you so much for your kind words and for being a customer for these last few years! It’s great to hear that our team has kept things running smoothly and on time.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Great response and turnaround times
19 février 2026
Réponse de Living-Water Ltd
Dear Joshua,
Thank you so much for your kind words ! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both quick and responsive.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Réponse de Living-Water Ltd
Dear Angela,
Thank you so much for your kind words! It’s great to hear that our team has kept things running smoothly, reliably and courteously.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
the delivery was very patient and…
the delivery was very patient and professional
he listened to me
18 février 2026
Réponse de Living-Water Ltd
Dear Maclu,
Thank you so much for your kind words! It’s great to hear that our team has kept things running smoothly and professionally.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
Réponse de Living-Water Ltd
Dear Victoria,
Thank you so much for your kind words! It’s great to hear that our team has kept things running smoothly and on time.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
do not contract them
i have been over charge many times for "machine clenaing fee" but no one show up to do the job (never) unless you call them and book it, but of course they take the money anyway beacuse is direct debit.
i have been charge 160 pound one month for water that i never ordere or recive, and i've ask a refound but from that moment no one answer me anymore.
i ve decide do stop the contract and try to contact them by e-mail and calls but no one pick up the phone or replay to my e-mails...
today i ve recive another invoice for somenthing that i never recive or order from them!!!!!
they do not answer to my call or e mail anymore and still charge me for somenthing that i do not recive!!!
scammers replay me and get your machine back!!
and of course refound me my money!!!
water has never been so expensive since when i made the horrible mistake to contract this company!
oh yes i've forget to say that is from december that i've stop to order from them,and ask to pick back their machine....
13 février 2026
Avis spontané
Réponse de Living-Water Ltd
Dear Davide,
I am sorry to hear about this experience.
We want to make things right immediately.
Could you please contact me directly either on 02031399051, or info@living-water.co.uk.
We will resolve this immediately.
Kind Regards,
Samantha Price
We've used Living Water's bottled water for 20 years
We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in their office (Emogene and Samantha) and on site delivery and engineer's visits. Super-efficient, usually next day deliveries of water that tastes good and is served chilled. What more can I say?
17 novembre 2025
Avis spontané
Réponse de Living-Water Ltd
Dear Paul,
You are an absolute pleasure to have as a customer!
Thank you so much for your kind words and for being with us for nearly 20 years! It’s great to hear that our team has kept things running smoothly for you and that you’ve found our service both reliable and good value.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd (UK)
✉️ info@living-water.co.uk
📞 02031399051
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.