Living-Water Ltd Avis 

191
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Voir plus

Noté 5 sur 5 étoiles

We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'eau en bouteille
  2. aussi dans
  3. Fontaine à eau potable
  4. Fournisseur de filtres à eau
  5. Magasin de matériel de bureau
  6. Service de location de matériel de bureau

Écrit par l'entreprise

Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(191)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, timely delivery. all staff are professional

9 mars 2026
Logo de Living-Water Ltd

Réponse de Living-Water Ltd

Hi Shaista,

Thank you for your kind review and for choosing Living Water :)

We're delighted to hear that you were pleased with our service and timely delivery.

It's especially rewarding to know that our team's professionalism stood out to you, providing a reliable and courteous service is something we take great pride in.

We truly appreciate your support and look forward to serving you.

Kind regards,
Samantha Price
02031399051

Noté 5 sur 5 étoiles

Good service at a great price

Hi, I had a wonderful experience. I enquired on Friday Morning, Received information. I ordered on Monday morning, received estimate, confirmed and set up payment.
I called Monday morning to confirm everything was ok and the water could be delivery on Tuesday morning as I was away in the afternoon. I received delivery as promised, I'm very happy with the service and delivery and recommend the company to future clients.

2 juin 2026
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Réponse de Living-Water Ltd

Hi Sharon,

Thank you so much for taking the time to leave such a wonderful review :)

We're delighted to hear that you found the whole process smooth and efficient, from your initial enquiry through to delivery.

Providing clear communication, flexibility and reliable service is something we pride ourselves on, so we're especially pleased that we were able to accommodate your requested delivery time and deliver as promised.

Thank you for your recommendation and for choosing Living Water. We truly appreciate your support and look forward to working with you going forward.

Kind regards,
The Living Water Team

Noté 3 sur 5 étoiles

It took a while before I was able…

It took a while before I was able register as a customer. Though not entirely your staff fault. I contributed more to the delays.

27 avril 2026
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Réponse de Living-Water Ltd

Hi Robert,

Thank you for taking the time to leave a review and for your honesty regarding the registration process.

We're pleased that we were ultimately able to get everything set up, and we appreciate your patience throughout.

We're always looking for ways to improve our customer experience, so we'd be interested to understand a little more about where you felt the delays occurred and whether there was anything you think we could have done differently to make the process smoother or faster. Please contact us on info@living-water.co.uk with any further details you think would be helpful.

Any feedback would be greatly appreciated and will help us improve our processes.

Thank you again for choosing Living Water, and we look forward to serving you for many years to come.

Kind regards,
The Living-Water Team :)

Noté 5 sur 5 étoiles

Good company.

Good company.
Excellent communication.
Delivery handled with care.

22 mai 2026
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Réponse de Living-Water Ltd

Hi Susana,

Thank you for your kind review and for choosing Living Water.

We're delighted to hear that you were happy with our communication and that your delivery was handled with care.

We work hard to provide a reliable and professional service, so it's always rewarding to receive feedback like yours.

We appreciate your support and look forward to serving you again in the future.

Kind regards,
The Living-Water Team :)

Noté 5 sur 5 étoiles

The whole process was quick and…

The whole process was quick and easy.

7 mai 2026
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Réponse de Living-Water Ltd

Hi Yahya,

Thank you for your review and for choosing Living Water :)

We're delighted to hear that you found the whole process quick and easy!

Providing a straightforward, hassle-free experience from enquiry through to delivery is something we work hard to achieve, so it's great to know we met your expectations.

We appreciate your support and look forward to serving you again in the future.

Kind regards,
The Living Water Team

Noté 5 sur 5 étoiles

Great Service

Great as always, friendly and quick!

30 avril 2026
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Réponse de Living-Water Ltd

Hi Yon,

Thank you for your continued support and for taking the time to leave a review :)

We're delighted to hear that you found our service friendly and quick, and it's especially rewarding to know that we've been able to maintain that standard for you over time.

We truly appreciate your loyalty and look forward to serving you again soon.

Kind regards,
The Living-Water Team :)

Noté 5 sur 5 étoiles

Perfect delivery on time good price…

Perfect delivery on time good price and good tast

6 mai 2026
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Réponse de Living-Water Ltd

Hi Majid,

Thank you for your wonderful review.

We're delighted to hear that your delivery arrived on time and that you found our water to be both great value and great tasting.

Providing reliable service and high-quality water at competitive prices is exactly what we strive for.

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
The Living-Water Team :)

Noté 5 sur 5 étoiles

a very good company to deal with over…

a very good company to deal with over the last 15 years

27 avril 2026
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Réponse de Living-Water Ltd

Dear Miss Ugbogu,

Thank you for your kind review and, most importantly, for your loyalty over the past 15 years!

It's been a pleasure serving you, and we're incredibly grateful for the trust you've placed in us over such a long period.

Long-standing customers like you are the foundation of our business, and we're delighted to hear that you've continued to have a positive experience with us.

Thank you for your continued support. We look forward to serving you for many more years to come.

Kind regards,
The Living-Water Team :)

Noté 5 sur 5 étoiles

OUTSTANDING CUSTOMER SERVICE

Since we started having Living Water delivery our water in mid-2025, our experiences with the online staff, telephone, and in-person delivery exceptional. Without question, one of the top 2 companies for customer service, that I have encountered in my life

28 avril 2026
Noté 5 sur 5 étoiles

Definitely recommend

Definitely recommend, polite and helpful customer service very efficient, water delivery next day or 1-2 working days very pleased.👌🏻

8 avril 2026
Noté 5 sur 5 étoiles

Rapid response

Rapid response. Helpful staff both in office and on the road.

17 mars 2026
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Réponse de Living-Water Ltd

Dear Gunnar,

Thank you so much for your kind words and for being a customer!

We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.

We really appreciate your recommendation and look forward to continuing to support you.

Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
 📞 02031399051

Noté 5 sur 5 étoiles

We have been using Living Water for a…

We have been using Living Water for a couple of years now, and I can say that I am very happy with both their customer service and the quality of their services. I highly recommend them.

17 mars 2026
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Réponse de Living-Water Ltd

Dear Teodora,

Thank you so much for your kind words and for being a customer for a the last few years!

We’re delighted to hear that you’ve consistently experienced quality, reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.

We really appreciate your recommendation and look forward to continuing to support you.

Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
 📞 02031399051

Noté 5 sur 5 étoiles

Great experience wReliable, Fast, and Helpfulith Living-Water's…

Great experience with Living-Water's service. The delivery is always incredibly quick, and the staff was very helpful in getting everything set up. Highly recommend!

12 mars 2026
Logo de Living-Water Ltd

Réponse de Living-Water Ltd

Hello :)

Thank you so much for your kind words!

We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.

We really appreciate your recommendation and look forward to continuing to support you.

Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
 📞 02031399051

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