Living-Water Ltd Avis 

193
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Voir plus

Noté 5 sur 5 étoiles

We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'eau en bouteille
  2. aussi dans
  3. Fontaine à eau potable
  4. Fournisseur de filtres à eau
  5. Magasin de matériel de bureau
  6. Service de location de matériel de bureau

Écrit par l'entreprise

Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(193)

63 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Living Waters are LIARS DON'T trust them DON'T go near to THEM. LIARS big time

What can I say about these liars don't trust them they tell me to leave the cooler and the bottles outside my front door I did that that and they said that they were coming the next day did they turn up no no not even a text the other day came nothing I have to text them and say when are you coming text me back and said the following week fine but I don't want those stuff in my house Ben Somebody Stole the cooler and a couple of bottles empty bottles I live in a tall high rise flats people come in and out so many people walk past my front door the lady called me today she was very rude absolutely rude no customer service shouting at me talking over me she says why you never bring it in why shall I when you said that you was coming I work long hours I work from early morning till 8 at night or sometimes later so you want me after a long day at work on my feet to bring in the cooler and Men in the morning again bring it out absolutely not I suffer from chronic back pain why am I going to lift that heavy thing in and out every day you should come when you supposed to she says they're going to charge me no you're not because you know why I'm not going to pay it's not my fault is there fault but they making me feel guilty they making me feel I am in the wrong but you know what I was in the right those stuff was outside my front door for 5 days I live in a council property if the council did come and see those things outside my front door I will be in trouble it will be classed as a fired Hazard do they care no hell no they don't care if I get in trouble they just want their money but you know what I'm going to put in the biggest complaint living Waters ever had and I will be going to the press with this matter that conning people out of money but they're not calling me I did what they say I'm not bringing the cooler and the bottles in every single day I don't think so living Waters has made me ill with all this stress they should teach their people how to speak to people on the phone give them a chance to talk and stop talking over them and being rude and shouting at the customers I'm not having it
People Be aware don't trust these people don't give them your money

21 octobre 2020
Avis spontané
Logo de Living-Water Ltd

Réponse de Living-Water Ltd

Hi Claudette, you were a residential customer of ours until October 2020 when we terminated the agreement as you had not paid any bills from August 2019 with 14 monthly bills outstanding until Oct 2020. During this time you enjoyed the use of our equipment and received a number of water deliveries as and when required. Given we need to now either write off to bad debt or seek redress legally makes this review galling in the extreme. Had you paid your bills our relationship would never have soured and to now provide a review like this is extremely disappointing. Our debtors clerk spent months trying to secure payment to no avail. I would suggest in future to not order a product/service you have no intention of paying for.

Noté 1 sur 5 étoiles

I have been a customer with Living…

I have been a customer with Living water for several years now and have had nothing but problems with deliveries and their service, due to the coronavirus I have had to close all of my shops, one of which had a water machine rented by Living water which has leaked several times causing damage to laminated flooring this has been on ongoing problem and when we went into lockdown their machine was still leaking so it was removed from shop, I have cancelled 2 machines from them and returned water bottles 2x full and rest empty, despite this they are still trying to charge over £400 to cancel even though 1 of their machines isn't working and has caused damage previously, I have just got of the phone with them and they are prepared to give me £8 off !! Please read small print Living water is truly not a company that gives value for money, this is a genuine review (Manager) Flower Thai massage Geoff

7 mai 2020
Avis spontané
Logo de Living-Water Ltd

Réponse de Living-Water Ltd

We are sorry to hear about the difficulties caused by covid and understand fully that this would have serious repercussions for a massage salon. I am surprised by your review as we had happily supplied and serviced your first shop since 2017 and started supplying the second shop in Sept 2019. Clearly whatever went wrong must have done from that time on. There was a cancellation charge at the contract end which we mostly wrote off to bad debt on the 21 July 2020 after your objections and have reclaimed the VAT against £206 with HMRC. As someone who has enjoyed in the past a good massage at your salon, I wish you and your staff well lin this difficult period

Noté 5 sur 5 étoiles

Best change over...

Since moving from my old company to Living Water I can surely say that I have a reliable delivery service with a next day call out at no extra charge either. Awesome.

2 octobre 2019
Avis spontané

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