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Lloyds Cardnet Avis 

538
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

spent the day resolving many issues that were outstanding for a while....... Kelly Merritt our new Client Services manager in corp support has been amazing. Friendly, efficient and knowledgeable.. got... Voir plus

Noté 5 sur 5 étoiles

We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement par carte de crédit
  2. Banque
  3. Fournisseur de solution e-commerce
  4. Service de paiement

À propos de Lloyds Cardnet

Écrit par l'entreprise


Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.

By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.

Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.

Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.

Take payments >

Existing customer support >

Coordonnées de contact

Take card payments with confidence

A card reader for every business, big or small

4,6

Excellent

TrustScore 4.5 sur 5

538 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(538)

348 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

new card machines/ excellent customer service

having had major problems with my last card operator, I needed help urgently, this is where Lloyds Cardnet and especially Lorraine stepped up.
Lorraine was a massive help in the process at all stages and kept me informed throughout the process, regularly keeping in touch in a friendly and professional manner, ensuring that the situation was resolved in my 4 outlets as swiftly as possible.

2 janvier 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello,

Thank you for your review and positive feedback. I will share this with Lorraine.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Designated manager James - first rate service

We now have a designated manager James, who having spent an hour discussing our facilities has sorted out all that we have been trying to for the past year or so. First rate service, thank you James

25 mars 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello,

Thank you for your review and positive feedback. I will share this with James.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 4 sur 5 étoiles

Application…

The lady who dealt with the application. It makes a change to speak to someone on the phone and the phone is answered promptly

4 mars 2026
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Réponse de Lloyds Cardnet

Hello Bernard,

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

EXCELLENT Customer Service & Support

Our company recently moved away from our current merchant payments provider to Lloyds Cardnet with the help and support from Deepak Joshi who was absolutely fantastic in ensuring the transition went smoothly.

Based on my experience with Deepak, I wouldn't hesitate to recommend Lloyds Cardnet as his personal approach to business is something that's sorely lacking with most companies these days and it's just a shame there aren't more out there like him. Nothing was too much trouble and we're now a happy customer.

Well done, Deepak, you're a credit to your company!

19 mars 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello Tim,

Thank you for your review and positive feedback. I will share this with Deepak.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Helpful, polite and professional

Anisah Akram who I spoke to was really helpful , polite and professional. My new equipment arrived when stated

9 mars 2026
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Réponse de Lloyds Cardnet

Hello Steve,

Thank you for your review and positive feedback. I will share this with Anisah.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Very good customer service

Richard Freestone was extremely helpful during the application process. He explained everything in detail and was always available to help with the application and to answer any questions. Richard was very friendly and professional all the way through the whole process and delivered outstanding customer service. Thank you for all your help, Richard!

3 février 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello Tove,

Thank you for your review and positive feedback. I will share this with Richard.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

General excellent service

The process was simple, easy to understand, professional and highly efficient. Matthew Crouch assisted me in choosing the right product for my needs. He was professional, clear, and provided all the information I needed honestly and with complete clarity. Thank you for making my choice a very easy one!

16 mars 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello Caroline,

Thank you for your review and positive feedback. I will share this with Matthew.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

My new card machine

Cleo (the agent) was very helpful throughout the call, explaining all the ins and outs of the new contract for my new credit card machine, she even helped me with the online form and pointing out where I had to sign etc. Very helpful overall, highly recommended.

13 mars 2026
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Réponse de Lloyds Cardnet

Hello Barry,

Thank you for your review and positive feedback. I will share this with Cleo.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

David Guy was very helpful and dealt…

David Guy was very helpful and dealt with my application for an additional terminal very efficiently and answered any query I had in a speedy and timely manner.

2 mars 2026
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Réponse de Lloyds Cardnet

Hello Christopher,

Thank you for your review and positive feedback. I will share this with David.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

AN EXCELLENT EXPERIENCE!

Can I just say that Michael Sutton is an amazing employee of Lloyds and a massive asset to the organisation!

17 mars 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello Gina,

Thank you for your review and positive feedback. I will share this with Michael.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Easy to set up

Easy to set up

5 mars 2026
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Réponse de Lloyds Cardnet

Hello Allan,

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Anisah Akram ..EASY TO TALK TO

Anisah Akram ..EASY TO TALK TO, KNOWLEDGABLE AND VERY HELPFUL

6 mars 2026
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Réponse de Lloyds Cardnet

Hello,

Thank you for your review and positive feedback, I will share this with Anisah.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Good communication

Good communication and explanation of additional products available

9 mars 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello Dan,

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Very Helpful

Telephoned up and spoke with Amber Gibson who was incredibly helpful and very patient at explaining in depth the answers to all of my many questions.

3 mars 2026
Avis spontané
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Réponse de Lloyds Cardnet

Hello Harry,

Thank you for your review and positive feedback, I will share this with Amber Gibson.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Outstanding customer service

Cleo explained what we needed and helped us make a decision on what seemed best for our situation. She understood that a contract could not be signed straight away, but helped with little reminders and was ready to get the ball rolling as soon as we were able to sign. A credit to your company.

20 février 2026
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Réponse de Lloyds Cardnet

Hello Kay

Thank you for your review and positive feedback, I will share this with Cleo.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 1 sur 5 étoiles

Not good experience

Not good experience

9 mars 2026
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Réponse de Lloyds Cardnet

Hi Mr Morse,
I’m sorry to hear about your experience and that we’ve let you down. Thank you for bringing this to our attention.
I’ll investigate this further to understand what happened and make sure it’s followed up.
Kind regards,
Sarah Cantrell - Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service

4 mars 2026
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Réponse de Lloyds Cardnet

Hello Mohammad

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Adam was very good

27 février 2026
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Réponse de Lloyds Cardnet

Hello Mandar,

Thank you for your review and positive feedback.

We’re delighted to hear that Adam was very good, and I will share your comments with him.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Noté 4 sur 5 étoiles

Highly Recommend

Highly Recommend
Kian has been so helpful. Explained everything in detail and communication has been great.

5 mars 2026
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Réponse de Lloyds Cardnet

Hello Catherine,

Thank you for your review and positive feedback.

We’re delighted to hear that Kian was very helpful, and I will share your comments with him.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Great service from application to delivery

Thorough and professional service when going through the application process. Prompt delivery of the card machine with easy-to-understand set-up instructions.

2 février 2026
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Réponse de Lloyds Cardnet

Hello Sarah

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

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