Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... Voir plus
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Lisez les avis des autres
Recently bought Pokemon first partner series 3 from Lockett Labs. Have bought from here before too and each and every time I always have a five star service and experience. Always great prices with fa... Voir plus
I always shop at Lockett Labs. They are amazing! They care about their customers and have a huge variety of product. Have never had an issue and thanks to this store my child and I can keep up with th... Voir plus
Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.
Coordonnées de contact
Lockett Labs PO Box 324 , NR32 9HJ, Lowestoft, Royaume-Uni
- 08001078743
- info@lockett-labs.com
- lockett-labs.com
4,7
Excellent
156 avis
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A répondu à 100 % de ses avis négatifs
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Friendly and helpful
I have purchased several different items from Lockett Labs and each time I have not been disappointed. Ray is extremely friendly and always has the time to help. Items have always been in ace condition and Ray provides a brilliant service.
13 décembre 2023
Avis spontané
Amazing seller, who goes the extra mile!
Fantastic service. Ray is amazing, always goes the extra mile. I've purchased several times now, and love the fact that Lockett Labs is local, with competitive prices. Will be buying more in the future! Thank you so much Ray, or as you're known in our house...
"THE POKÉMON DUDE!"
7 décembre 2023
Avis spontané
Disgusting scalper hiding behind a "business"
Tried to charge way over retail on lorcana products as a business, when called out they have blocked those people disgusting behaviour from a "business" don't waste your time here they don't even deserve a 1 star review
3 décembre 2023
Avis spontané
Réponse de Lockett Labs
Hi Charlie,
It’s a shame I had to block you on Facebook after your malicious comments regarding the “Recommended retail price”. Going to the trouble to leave a 1-Star false review on our trustpilot shows exactly why you have been blocked on Facebook.
RRP stands for “recommended retail
Price” for a reason, it’s only a recommendation of a price and it’s perfectly legal to price how we want.
Your fake review will be flagged for malicious intent.
Kind regards
Lockett Labs
Charging Scalper Prices as a "Business"
As per title.
Charging almost double retail and claiming they are a business. When me and a few others called them out they have decided to block us all on facebook.
I cannot support this kind of "Business".
Edit: it's not a fake review. You would have got my custom if you weren't scalping product. Unfortunately I would avoid any businesses like yours who prey on customers. Your attitude and how you have gone about this only validates my review further.
3 décembre 2023
Avis spontané
Réponse de Lockett Labs
Hi Dan.
It’s a shame I had to block you on Facebook after your malicious comments regarding the “Recommended retail price”. Going to the trouble to leave a 1-Star false review on our trustpilot shows exactly why you have been blocked on Facebook.
RRP stands for “recommended retail
Price” for a reason, it’s only a recommendation of a price and it’s perfectly legal to price how we want.
Your fake review will be flagged for malicious intent.
Kind regards
Lockett Labs
Edit:
Scalping is a word referring to people who scalp businesses for product to resell for a higher price. We order in from wholesalers and price things for what they sell for on market price. Your accusations are completely false, and your review is written out of anger rather than facts.
And again, RRP stands for recommended retail price. It’s perfectly legal for us to price items at what we want. If it sells for the price we list it as, which in this case it did, then that’s the consumers choice.
Pokémon from Lowestoft!!
Not only to Lockett Labs have a great selection of products at very competitive prices but the website is easy to navigate and the customer service is superb. I will certainly buy from them again, not just because they have a loyalty program, but also because they are local to me and I am a big believer in supporting local, independent businesses.
20 novembre 2023
Réponse de Lockett Labs
We are so happy to hear your positive experience! :)
Brilliant service
Efficient, prompt service. Immediate response to my email. Would not hesitate to buy from again.
6 novembre 2023
Réponse de Lockett Labs
You're most welcome!
Quick, Kind and Accommodating
I had the pleasure of speaking with Ray. She was extremely fair on pricing, quick to respond to my messages on Facebook and the order arrived in great time.
She also made sure that the ornament I purchased was well packaged to ensure safe arrival.
Cannot recommend Lockett Labs enough!
7 novembre 2023
Avis spontané
Great service
Great service, super helpful and quick delivery. Would definitely recommend!!!
1 novembre 2023
Avis spontané
Everything I ordered was included and…
Everything I ordered was included and nothing had been forgotten.
14 octobre 2023
Great quality items!
Great quality items, super friendly service and quick delivery! Nothing but the best from Lockett Labs!
21 octobre 2023
Avis spontané
Perfect service
14 octobre 2023
Avis spontané
Brilliant service
Brilliant service! Speedy delivery! Great communication! and so very reasonably priced!
4 octobre 2023
Avis spontané
Réponse de Lockett Labs
We feel honored to hear you were happy with everything! Enjoy!
Lockett Labs for the pulls 🙌
Great communication and great help too a newbie collector like myself!!
Top service and very glad to have them local to myself 😁
⭐️⭐️⭐️⭐️⭐️
😉
30 septembre 2023
Avis spontané
Shop is helpful and attentive to orders
12 septembre 2023
Réponse de Lockett Labs
Thanks for shopping with us! :)
Company was very helpful and delivered…
Company was very helpful and delivered my items extremely fast and in good packaging.
Would recommend for you TCG needs.
2 octobre 2023
Avis spontané
10/10 across the board
1 octobre 2023
Avis spontané
Super!!!
Very good communication and very fast delivery. Thank you very much, happy with the folders!!
27 septembre 2023
Avis spontané
Réponse de Lockett Labs
We are delighted to hear, it was a pleasure! :)
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