Lock Serv Locksmiths Avis 13

I have been ripped off. The charges weren’t clear and I argued for a £100 reduction on an £800 bill and got it but it was still way too expensive to remove and replace a lock on my patio doors. I advise against using this firm.

I was really nervous after seeing some of the reviews here - my wife and kids were locked out so I didnt even think about reviews until after booking.

Was it cheap? Not really..
Was it quick and easy to arrange? Yes
Can I now get in the house without the lock, keys or door jamming? Yes

I appreciate not everyones experience will be the same but the lockmsith didnt damage anything, explained what he was doing, demonstrated the fault and fixed it within 30 minutes.

Searched on Google for a locksmith and a company pops up that connects you to locksmiths, they said they’d send someone. Google states no call-out fee and repairs from £39. No one mentioned any “special fees”.
He changed 1 part. And said they don’t have anything cheaper so it’s the only option. He was here 34 minutes and wanted £130 for labour. He added a £120 emergency call out charge. He double charged VAT for the replacement part. He said the total was £589 for 34 minutes of work and swapping 1 part,

I had to call the office 3 times and the father in law ended up speaking to the guy before they magically wiped the ridiculous fees, and it came to £286 in the end. Still ridiculously high for what he did considering a simple lock barrel ranged from £10 to maybe £70 for a decent one. But seriously be wary if dealing with this company.

What a rip off drilling lock to take out cylinder in order to enter my home as inadvertently I had locked door with key still in lock inside door took about 30 minutes £185 !!! No call out fee instead charged me £79 for emergency response before 5pm!! New barrel £89 -TOTAL BILL FOR ABOUT 1 hrs work was £493.20!!! SHOULD have read the small print before i signed in it said engineer would explain work with his drill already raring to go - didn't explain labour costs - cost of parts - but did try and sell me a barrel at cost of £140 didn't show me a price breakdown before work started- felt I had to let him go ahead as my partner was sat in car sobbing as she has dementia- god help us
RIP OFF BEWARE READ THE SMALL PRINT ON INVOICE which I didn't see until he produced the invoice and didn't read the small print

Fuming

Helped massively when my car key snapped and lost the broken part of the blade can't thank them enough

Really helpful if your looking for a good locksmith in Tilehurst call Andy at Lock Serv

I went swimming with my car keys in my pocket. Sadly the Key has not worked consistently since. I had a super knowledgeable man come to my work site and cut, program and test 2 keys. A super service, same day in my case. A company I will not forget and would highly recommend.

Fantastic. Happy go lucky chap turned up within 25 minutes of me shutting the door on my audi A6 with engine running. Got the door open within a matter of minutes.
Saved my day from a busy schedule of sales meetings.
Thankyou

My keys were stolen and I was stuck in Reading. I live in Wales and needed to get back that day for work the following day. Andy was really helpful.
I had a new key and a spare key (he kindly cut additionally) within an hour of him meeting me.

Thank you so much. Top guy!