Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo. Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour
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Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Voir plus
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Voir plus
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Voir plus
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I was scammed out of approx 30 Euro…
I was scammed out of approx 30 Euro when I was automatically signed up to a premium subscription without my knowledge. I bought a 1.99 logo and in the fine print of the terms and conditions they had hidden that a subscription could be set up. I received a cheeky email saying welcome and when my bank phoned me to check the additional charge, I was shocked that a few days later, on top of the 1.99 Euro, I was charnged 30+ Euro. How can this company have a good rating with sneaky practices like this. They must generate their own! They are now blocked from ever taking money from my card again. I have emailed them notifying them of my disgust and reported to the authorities that this should be illegal... to hide additional charges in the terms and conditions.
Used Paid Version of App
I have used the paid version of his app for several years now and just recently it started not saving my photos on my Android phone. I have repeated reached out to their customer service with no responses. It worked fine until 2025 and I was very pleased until no customer service support. That is the reason for my rating. Canceled my subscription from my Google Pay and have moved on! Thank you
“Exceptional Design Made Easy – Love Logo App!
I was genuinely impressed with how intuitive and powerful Logo App is. As someone with zero design background, I was able to create a sleek, professional logo in minutes. The templates are modern, customizable, and high-quality — far beyond what I expected for a mobile app.
Customer support was also fantastic. I had a question about licensing, and they got back to me quickly with a clear and helpful response.
Whether you’re starting a brand, launching a business, or just want a quick visual identity, Logo App delivers. Highly recommended for entrepreneurs, content creators, and small businesses alike!
Superb service recieved by the customer…
Superb service recieved by the customer support department when I misunderstood the subscription service. Fully satisfied my query to full satisfaction well done!
Good customer service
The customer service and response time was great. Helped resolve my issue quickly and easily.
Amazing
After a small slip up on my part re subscription payment, the team were quick to respond and took the appropriate measures following- can’t fault them, The platform is easy to use and good for creating logos if any kind.
Quick customer service support and the…
Quick customer service support and the app itself is a top notch in designing what I wanted
Had a billing issue that was resolved…
Had a billing issue that was resolved generously
Great company and excellent service
Great company and excellent service. I had an issue on Saturday and Monday morning, their team got back to me and by noon everything was settled.
I am a satisfied customer!
GS
The experience was streamlined and…
The experience was streamlined and seamless. Customer service answered promptly and was able to resolve my problem expeditiously.
Fantastic service and custom logos…
Fantastic service and custom logos which I could create in minutes! Would highly recommend!
Kudos to the customer service!
The Logo app is an excellent platform to design and customize a logo. I was thoroughly impressed with the extensive range of options available. Kudos to the exceptional customer service team; they promptly responded to my issue and resolved it efficiently. Well done, team!
Signed up by accident.
Contacted via email as I signed up by accident. The company took 2 payments before I noticed. Within a 3 day exchange my subscription was confirmed cancelled and a refund processed. Refund not come through yet but I am sure it will. Fantastic service.
The product was easy to create a logo…
The product was easy to create a logo and made it look very professional. Would happily recommend to anyone looking for something that bit extra special.
Top Company 10/10
Top class company. Very professional and efficient. Will certainly use again ant highly recommend. Fast response and great product and service.
Atendimento rápido e preciso!
Exceptional Support: Hassle‑Free Payment Resolution
I recently had to sort out a payment issue with Logo.App, and their customer support was truly exceptional. From the moment I reached out, their team was responsive, friendly, and deeply knowledgeable. They walked me through each step, resolved the problem quickly, and even followed up to ensure everything was working perfectly. It’s rare to encounter such smooth, hassle‑free service, highly recommended!
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