Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo. Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour
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Lisez les avis des autres
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Voir plus
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Voir plus
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Voir plus
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Set up a recurring subscription on the sly
Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo.
Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour
Very deceptive practices
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5 months later they've been taking $50aud per month.
You will get no email notifications only money deducted from your bank account.
Tried to take unauthorised payment days…
Tried to take unauthorised payment days after I completed my purchase. Reported to authorities.
Not going to put alot in here as it is…
Not going to put alot in here as it is done allready by other reviews. I dont believe this company cares as they dont even respond to the reviews.
Good logos, Scam company.
Good logos, bad business practices.
Thought I was paying for a single logo, luckily I noticed that they had intentions of taking £35 as a subscription fee.
Hard avoid - scam subscription
Same experience as the others - hard avoid. The site makes you think you’ve cancelled after your 1 week trial, but signs you up for a £26pm subscription - zero communication- no confirmation of contract / subscription at all, last email from them was within 7 day trial, saying “hurry you have 48 hours or you lose access ”. Absolute scam
AVOID
Paid for an individual logo, now i am automatically subscribed at $35 per month. Absolute scammers.
THIS IS A SCAM
THIS IS A SCAM. Please don’t give your card details. I paid $3 for a simple logo. Originally it had stated free.
Once they had my card details they attempted to debit $35 without my permission. The FRAUD TEAM AT MY BANK contacted thankfully.
They now refuse to delete my card details and have been unresponsive to communication.
Avoid, avoid, avoid
Do not use this company
I paid a few ££’sfor a trial logo, before I knew it they were taking $35 a month from my debit card.
I didn’t sign up for anything, no subscription, no email notifications, nothing.
I couldn’t even login any membership/ account details to cancel payment.
My bank has been informed and I have contacted Logo App, but have not had any correspondence from them.
Avoid, avoid, avoid
SCAM
Started one week promotional subscription.
It will become full price £34.99/month after a week.
I cancelled on day one of promotional week.
Cancellation is tricky. You have to fill up a form, which I did.
Then a pop-up message says "one more step, please check your inbox and click on the link we sent you to cancel subscription". This email NEVER comes. Not in Spam, not in Junk... Never comes even after trying a few times. I've made a big complaint to the customer service. If they do not respond in 24 hours, I'm gonna report them as fraudsters....
[EDIT : GRAMMAR]
Absolute scam
Absolute scam! Now I understand that people don't remember to cancel subscription or read the small print sometimes but this was not the case here! Told there was a one-off fee to buy the logo I made, which I happily paid, then they took £35.99 subscription a few days later. The link to get a refund doesn't work, also on scam adviser the company is actively blocking credit card chargeback so people can't get money back
Stole my money- Reported as fraud to my…
Stole my money- Reported as fraud to my bank and had them blocked. Sent me daily emails until I finally "purchased a one-time fee" for a logo and then BOOM! "errors validating your account" "this email account doesn't exist in our system" etc etc. My bank and I called the phone number listed on the bank record under "vendor" and it goes to a personal line with "a mailbox is full and cannot receive messages" answer. Buyer Beware! Thank God my bank stopped them and won't allow future charges... and NO- I did not receive the download.
They also keep trying to charge me $35 for a “subscription “ I never signed up for.
FRAUDSTERS
SCAM! Should be zero stars
Should be zero stars. Total scam! Implies its just a on-off fee for logo but charges you recurring subscription fee. Tried to cancel and said my subscription didn't exist and got no response from customer service. Complete con artists!
One star is generous.
One star is generous.
You click on the FREE Logo AP to create a one-off Logo.
Then you get charged $50 without being advised!
Automatically signed up for the premium subscription with no communication.
If they had said it wasnt free, I wouldn't have used it.
No response from Franco - Logo.app or Logo App
Deceptive business practices
This app advertised for the creation of a logo and a charge of 1.99 which was understood.
I was later charged a fee of $35.00 for a subscription I didn't sign up for which they planned to secure as a recurring charge.
I disputed the charge with Card company and had them blocked. I do not recommend that anyone deal with this deceptive company in any way.
STAY AWAY FROM THIS VENDOR!
Provided my credit card information to purchase a logo. Checked my account and I had been charged. No logo has been received!
No customer service phone number provided. Have sent an email but no response.
DO NOT DO BUSINESS WITH THIS VENDOR!!!!
Scam website. Take £30 from your bank for no reason
This is obviously a scam. Designed a logo and paid £6 for it and ended up not even using it. Then has £30 randomly taken from my account with no explanationa as to why. I did not sign uo for anything other than a one time logo purchase. Contacted logo.app but also had to contact fraud department at my bank
Scam website
I was signed up to and charged a premium subscription after 7 days with no information about this on original purchase. Also charged 3x more than the website says. No emails from this company. Tried to cancel via website. Told I'd receive a link by email to complete cancellation. No email received. Tried multiple times. Contacted the support online, no response. The refund URL provided online is a dead page. Have had to report to the fraud department of my bank. Fear this is a scam website. Do not use.
I purchased a logo for my company and…
I purchased a logo for my company and it cost me 1.99$ after one we they automatically cut 50$ from card without any notice
I sent them emails for my refund but there is no response and still waiting for there response
Never ever suggest to anyone
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