Logo Avis 

I purchased a logo for 1.99$ and was automatically billed a 35$ monthly subscription. This was not clear at all on the purchase page and I never used my membership. I only noticed after two months of billing. I have written to complain about this and request a reimbursement and have not heard back via email and via support on their website. Be careful when adding your card details. I was able to cancel my monthly fee, but can't remove my card details or delete my account.

Loved the ease of creating and downloading the logo. automatically billing a month subscription, while still inside the 7 day trial - not so much

Logo app provided me incredible logos that are useful not just for myself but for my business.

Great app. Good prices. Do be aware that it is a subscription that you do have to cancel if you don’t want. I hadn’t realised and the company refunded me, they were polite and easy to deal with. 100% recommend

I logged in for this service to just get the trial. Forgetting to cancel subscription. These people dont gain anything from me. I asked if I could get a $35.00 refund from the subscription I neglected to cancel. They obliged instantly. Thats professionalism folks!

Great app, great Logo, accidentally sign up for monthly subscription, but after contacting them, got refund promptly, highly recommended

The service. I was unable to use this as I had planned but the support group was helpful and responded immediately.

I cancelled my subscription and the company is still charing me 3 months later. I had to go through my bank to keep issuing a refund. No a very credible company.

The subscription fee is not clear, but the company are very good when it comes to refunds and cancelling unwanted subscriptions!

Designed a simple logo with an icon and text, paid 2$ to export it

A week later I get charged $35. The platform did not make it clear this was going to tie me into a monthly plan.

Everything

I was able to create my desired logo for my company, and in doing so I accidentally made a subscription purchase which was very promptly refunded to me.
Thank you Nahuel Valeije for your help in correcting and refunding my error.
5 star customer service.

Excellent service, built and received my logo immediately online. A lot of options to choose from.

The logo is easy to make a artful professional style. The customer service team is wonderful.

The CSR was incredible and resolved the issue quickly

I signed up thinking it was a one-time $1.99 fee, but was instead charged $35 USD per month without clear disclosure. This is extremely deceptive.

When companies rely on misleading pricing to trap customers, it shows they don’t value trust. Be very careful before signing up — the true cost is hidden.

I’ve requested cancellation and a refund, but I’m very disappointed by this experience.

Amazing service
Highly recommend

Great service, prompt and attentive.

Customer service got back to me and resolved an issue in a timely fashion. The logo is also good. Thank you, logo.app!

The online assistant Nahuel, who was very cooperative & helpful, helped me with the refund process after I had been wrongfully billed for 4 months of subscription. He was quick in assisting me & the overall experience was excellent!