Lola's - Lola's Brent Cross Avis 

799
TrustScore 4.5 sur 5

4,5

Shopping Centre, Upper Mall, NW4 3FP Hendon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to... Voir plus

Noté 5 sur 5 étoiles

The Wedding Cake of Pearls -Red Velvet was moist, tasty and fresh. Everyone loved it, happy enjoyed and said how delicious the cake was asking who made it. Soon you'll be getting new customer's. The... Voir plus

Noté 5 sur 5 étoiles

Thank you for a beautiful two tier ruffles & ribbons cake -moist sponge lovely buttercream. Everyone enjoyed it and it stayed fresh in the fridge for days. One improvement would be more raspberry j... Voir plus

Noté 5 sur 5 étoiles

Brilliant service and delicious cupcakes. I decided on a last minute birthday party for my son. By Tuesday I ordered the number 9 mini rainbow cupcakes and by Friday they were ready to be collected.... Voir plus


À propos de l'entreprise

  1. Magasin de gâteaux
  2. Boulangerie
  3. Boutique de cupcakes
  4. Service de commande de repas en ligne
  5. Service à emporter
  6. Pâtissier spécialisé dans les gâteaux de mariage

À propos de Lola's - Lola's Brent Cross

Écrit par l'entreprise

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Écrit par l'entreprise

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

799 avis

5 étoiles
4 étoiles
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1 étoile

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4,5

Tous les avis

(799)

6 064 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing cake

It was easy to order on line, went to collect amazing cake. My daughter was so happy with it. I really love the loyalty points amazing idea

1 août 2026
Noté 5 sur 5 étoiles

Outstanding

Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to add extra info by email etc. I would like to recommend Lola’s which people aren’t aware that you can order online & get it delivered now. All the guests who attended are going to order online for their occasions now.

3 août 2026
Noté 3 sur 5 étoiles

The taste of the red velvet cake has…

The taste of the red velvet cake has changed, it wasn’t like what I remembered. A bit bitter too.

1 août 2026
Logo de Lola's - Lola's Brent Cross

Réponse de Lola's - Lola's Brent Cross

Hello,

Thank you for taking the time to give us your feedback and I am sorry for any disappointment experienced on this occasion.

We have recently updated the recipe of our red velvet cake so that it is now made with no artificial colouring.

I will note your feedback for our teams to review. If there is anything you would like to discuss please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Noté 2 sur 5 étoiles

The cupcake was bought late in the…

The cupcake was bought late in the evening and tasted a bit old. 🫩

31 juillet 2026
Logo de Lola's - Lola's Brent Cross

Réponse de Lola's - Lola's Brent Cross

Hello,

Thank you for taking the time to give your feedback and I am sorry for the disappointment experienced on this occasion.

I can assure you all items available to purchase from our stores are delivered fresh every morning. Your feedback will be noted for our teams to review.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Noté 1 sur 5 étoiles

I am shocked & disappointed to see…

I am shocked & disappointed to see that the standards & quality of Lola’s have fallen dramatically.
I purchased a cake 🎂 that was not fresh I returned to the store at Brent Cross
I was given a replacement cake but have to say this was also disappointing the cakes themselves are not the same as they used to be in the past you could rely on having a delicious cake unfortunately there is minimal fruit & filling and are not at all flavour
Some .

20 juillet 2026
Logo de Lola's - Lola's Brent Cross

Réponse de Lola's - Lola's Brent Cross

Hello Gigi,

Thank you for taking the time to share your feedback.

We’re very sorry to hear that your recent experience didn’t meet your expectations.

All of our cakes are baked fresh daily, so we’re sorry to hear you were disappointed with both the freshness and the filling. Your feedback will been shared with our bakery for review.

If you'd like to discuss this any further, please email us at hello@lolascupcakes.com

Best wishes,

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