London Diamonds Official Avis 

Got my engagement ring nearly 4 years ago from London Diamonds. All been fine but I stupidly trapped my hand in a door and totally mangled my ring. Got back in touch and James was totally honest about my options, said they’d do their best to repair it. I’ve now got my ring back and it’s like new. Service is fantastic, wasn’t pushed into having a new setting, excellent communication & never interactions never feel like a sales tactic. Can’t recommend London Diamonds enough!

I contacted London Diamonds on Instagram after my partner proposed with a high street brand diamond engagement ring that I didn’t like so it was returned!
James was responsive and informative throughout the whole process, I was sent photos of the ring design and the diamond before the ring was made. I’m so glad I chose London Diamonds, excellent customer service and the ring is perfect!
Thank you James and the team!

London Diamonds were excellent throughout the process. They expedited my order ensuring it arrived before my wife’s birthday. Fantastic communications, keeping me updated. I highly recommend them and would definitely shop again in the future.

Where do I begin? James and the team were amazing from the start to finish. I requested a bespoke ring for my amazing fiancé and they delivered way above my expectations. Even now a year later, the maintenance service they offer is top tier! Well done to James and the rest of London diamond team

Ring arrived in 2 weeks and the whole experience was amazing even the small things like the box with a light in which sounds a small detail but means so much more

This company is truly amazing, it’s so rare to find a company that is online and actively on social media that are actually a legitimate business, there seems to be so many adverts for things that turn out to be more of a scam or not what it says on the tin, London Diamonds popped up one day and I noted a couple of celebrities followed them which admittedly helped to re-assure me that they were the real deal, but regardless their customer service is second to none, they always replied I had conversations over quite a few months that I’m surprised they stayed committed and didn’t just think I was a time waster myself!

James made every effort to make sure I was happy with what I wanted, the ring is amazing, even little details like the box it arrived in felt truly special, i was quoted a lead time and it arrived about 2 weeks earlier! I will be highly recommending them to anyone that asks and will certainly be returning if I have the need for anything diamond in the future!

The ring is beautiful, and perfect value for money, not overpriced and certainly feels you are getting the best value rather than being ripped off because you are buying a diamond!

Simply excellent! From start to finish, London Diamonds were an absolute pleasure to deal with. They’re responsive, straight forward and easy to deal with. They listened to what we wanted and catered to our needs and price with ease. The quality of the ring itself is excellent and you can tell it’s been made with precision and care. It is really sparkly which my fiancé loves! The collection process was smooth, friendly and professional. The ring was made really quickly too (especially given the Christmas and new year break). Overall, we feel like London Diamonds gave us an excellent and professional service, their straight forward approach to things is really refreshing and we felt like valued customers. We will definitely be recommending the business to our friends. Thank you to Miranda, James and the team for doing an excellent job!

Helpful respsonses. smooth easy process. highly recommend london diamonds

They have a very good reputation so I went into ordering from them with very high expectations, yet somehow they managed to exceed them anyways.
A great team. Very punctual with the delivery and went above and beyond to get the ring to me on time.
Never shied away from communication and answered my every query.
Their post sale customer service is unmatched in the industry.
Their taste in diamonds is exquisite and I can guarantee you will be happy with the diamond they choose. The packaging and presentation of the diamond is unlike any other in the industry.
All of this at a very reasonable price, and it's nice to finally find a company that has the right attitude towards diamonds and the diamond business, without being pushy and having your best interest in mind. Their bespoke service is truly bespoke, and the product you get is exactly what you have envisioned.
I couldn't have chosen a better company for this, and I can't recommend them enough. They have just gained a lifelong customer with all jewellery needs.

They were great from start to finish. I told them I was wary buying through IG. They put me at ease and were far from pushy. I explained money was no object and they actually talked me down to get something that would look best. My fiancé loved the ring and it actually fit. The guys sized it just from a couple of pics. I couldn’t recommend them more.

My partner recently purchased my engagement ring from London Diamonds, and we both couldn't be happier with the whole experience.

From the moment he contacted them on Instagram, James and his team were incredibly helpful. They guided him through the process of selecting the ring providing different options based on his budget and ensured every detail was perfect.

The ring is absolutely stunning - the craftsmanship is evident, and the diamond used is of an exceptional quality. I've received nothing but compliments from family, friends and even strangers.

James' passion and commitment is evident from the moment you contact him, and the option to choose a lab-grown diamond, provides you with a beautiful ring but at a fraction of the price. The delivery was super prompt, and the ring was beautifully packaged, which added to the whole experience.

I returned the ring two weeks before Christmas to be resized, and was absolutely blown away when the ring was returned yesterday, especially during the busiest time of the year. This is another example at how much LD go that extra mile providing exceptional after sales care.

If you are considering buying any type of jewellery especially engagement rings, go with London Diamonds! You won't be disappointed. We will definitely be returning for our wedding bands! Thank you so much.

Everything was wonderful. My partner arranged my engagement ring but I have been to the office twice to get it resized. They have been so helpful and lovely on Instagram and in person. Maggie was also so wonderful when I came in for resizing that I ordered my wedding ring there and then. It matched so perfectly and she knew what would go with my engagement ring. Special delivery postage was easy too.

I made the decision to go for lab-grown diamonds after realising how much more of a ring you can get without needing to break the bank. After searching a few places, I came across London Diamonds which were very honest, well-priced and had some absolutely stunning designs.

I had a tight deadline due to planning the proposal for a holiday, and the communication from the team in the lead-up and the after-sales was great. I honestly couldn't fault them for this as it put my mind at ease.

My fiance loves the ring. She gets compliments on it when she sees friends and sits there constantly watching it sparkle in the sunlight. We will be back when it is time to purchase wedding bands and recommend others do the same.

My fiancé purchased my engagement ring from London diamonds which is the most perfect ring and he had the best experience communicating with the team. So we came back and purchased my wedding band, and again the communication and product were both 5 star. Would recommend this company to anyone! Thank you LD

This company have been nothing short of amazing from start to finish, they constantly replied to any questions i asked and were always so helpful, they helped me picked the most perfect ring for my partner too and she is so so so in love with it, not only that they made it clear if the ring was needing re sized this would be no problem which it has been, can’t recommend this company enough

Excellent company, really took their time understanding the bespoke needs to the diamonds I wanted for my wife’s 40th; highly recommend, excellent customer service.

They provided an engagement ring so much better than I ever could have imagined. I never thought I’d be able to get as much diamond for my money as I did with London diamonds. I loved the ring so much that they’re now making me a necklace with a 2 carat oval stone in time for Christmas to match her ring. They can do more than just rings if you just ask them to. The best service you could ask for and I would recommend them to anybody

These are by far best diamonds you’ll get for your money

James and his team are head and shoulders above the rest when it comes to attention to detail, communication, pricing and customer service. My husband purchased my engagement ring from LD and we also recently bought our wedding bands from them as we wouldn’t have gone anywhere else after the amazing service received when purchasing my engagement ring. What makes LD stand out from the crowd is their personal touches. After we got engaged, James personally sent us over a lovely voice note on Instagram congratulating us and thanking us again for our business. We were treated like VIP’s throughout the whole service and the LD team truly deserve every 5 star review they get. If you’re on the fence about online diamond purchasing, don’t hesitate to buy your ring from LD, you won’t regret it. We will continue to sing their praises to anyone who will listen haha! :D

Absolutely incredible, i first heard of London Diamonds a few years ago when a friend had used them for their engagement ring, i knew from them i wanted to use them but completely forgot of their company name when speaking to my partner about engagement rings. I then found them again on Instagram when searching for a company to make our bespoke wedding rings.

What can i say, incredible service, they are not pushy, they are completely honest, they don't push you to spend more than you need to. They reply almost instantly to any queries.

I cannot wait to wear my wedding ring, thank you again London Diamonds.

I wouldn't hesitate to recommend them!!1

Excellent service from start to finish, could not ask for better