London Rug Company Avis 

Great service. Fast delivery. Amazing quality. I love my new rug. Would definitely buy again.

Adore our new rugs!

We have recently purchased indoor and outdoor rugs from The London Rug. And wow! Amazing service from start to finish. The quality if the rugs are second to none and a beautiful range to choose from. We were spoilt for choice.
Highly recommended!

I recently purchased 7 Rugs from London Rug, and I couldn’t be more thrilled with my experience! From start to finish, the process was smooth, and the attention to detail was second to none.
The quality of the rugs are absolutely outstanding—they are even more beautiful in person than I expected. The craftsmanship is impeccable, and the materials feel luxurious and durable, perfect for my new home! You can tell that they truly care about the products they offer, ensuring every piece is made with precision and care.
Not only is the product amazing, but the service was exceptional as well. The team was incredibly helpful and responsive, answering all my questions with professionalism and even helped me choose the correct rugs for each room. They guided me through the selection process, making sure I felt confident in my choice. Shipping was prompt, and the rug arrived beautifully packaged, showing the company’s commitment to every detail.
If you’re considering a purchase from London Rug then I highly recommend it. They truly offer the perfect combination of quality, value, and service. I’ll definitely be a returning customer and have already recommended them to my friends and family!

Thank you London rug for transforming my space with your beautiful rug!

Beautiful quality rugs! Would not hesitate to have one in every room!

Absolutely love my Mila rug! Will be ordering again

Great speedy service, extremely happy with the Rug quality. Highly recommend

I have purchased 2 rugs. Both lovely quality. The issue is with returns. You have to organise your own return. We tried to contact the company. There is no phone number. We emailed and got no reply. I messaged on Instagram and got a reply. They arranged collection of the rug for £20. Rug was not collected on the arranged day. It’s all a bit of a hassle. Please sort out a good returns process.

What a difference my London Rug Company rug has made to my living room. I was a little nervous as hadn’t ordered before but it’s just like the website and delivered in 3 days to my door.

I’ve now got two rugs from
The London Rug Company and I love both of them. They’re really good quality and lovely designs and they look just as they do online. On both occasions of placing an order they arrived really quickly too.

Absolutely love our Chloe rug quality is amazing and delivery timescale very quick.

Will look nice in my new kitchen lovely big fruit bowl.

Arrived within 2 days lovely quality of rug definitely recommend

Delivery was quick!!
Most gorg rug ever and I got the Helen one!

Great service

Parcel arrived damaged customer care was in touch straight away saying there sending a replacement but unfortunately they had difficulty with the supplier so I got a full refund shame because it was supposed to be a wedding present

Awful customer service, ignoring my messages on Instagram, bought something on 26th June and still have not received it on 13th July despite them saying it takes 5-7 days. Poor customer service avoid at all costs. I even emailed regarding this order but no response to my emails or messages.

I was so unsure what rug to have so I actually messaged Dawn Ward. Told her my colour scheme and she replied with a rug to look at!
She was spot on and so so helpful. Rug arrived so quick and is absolutely stunning. I love it. Thankyou so much Dawn for your advice and help. Would recommend to anybody and prices are reasonable.

Quick delivery and a beautiful rug. Exactly what we was looking for.

I ordered my Phoebe rug forgetting to use my discount code and emailed the company to ask if they could refund the discount. Ellie replied and said a discount would be sent once I received the rug and confirmed I was happy with it. Unfortunately the beautiful rug arrived damaged but as soon as I contacted Ellie she promptly arranged for a replacement rug. Within two days the rugs were swapped over and I am over the moon with the quality and appearance of my rug!! I let Ellie know that I was happy with my purchase and she has now arranged for the discount to be refunded to my account. I would definitely buy from The London Rug company again !!

I love the design and quality of this product. Worth the money.