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Lisez les avis des autres

Noté 1 sur 5 étoiles

This site should not be allowed to do business in any of the USA 50+ states. It is a total scam and Attonery Generals should get involved and safe customers from their deceitful teaser prices. They... Voir plus

Noté 5 sur 5 étoiles

Very helpful agent. Price is very low as compared with other companies . I booked my flights with SOFIA PEREZ and All agents are very knowledgeable and polite they stay connected till you received y... Voir plus

Noté 5 sur 5 étoiles

Lookbookflights, specifically, Edward, made my job much easier. i have taken my WBB teams to Las Vegas 5 times in the past 20 years. Edward got us the best group price available-he beat a competitor b... Voir plus

Noté 5 sur 5 étoiles

I booked a round trip flight from New York to Houston on lookbookflights I had never heard or used this company before but it was recommended by one of my friends. I spoke with Elisa and she was reall... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Informations provenant de diverses sources externes

Look Book Flights offers cheap flight tickets. Take advantage of our exclusive deal and make your trip reasonable.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

This company is incompetent

This company is incompetent. Nasty customer service, flight changes, price increases. I could go on and on but I think you see where I’m going with this. They should be investigated. Somethings way off with this company. Never again!!!! 😡

26 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

WHAT EVER YOU DO PLEASE DO NOT BOOK…

WHAT EVER YOU DO PLEASE DO NOT BOOK ANYTHING WITH THEM. I BELIEVE THEY ARE A SCAM AND TAKE YOUR MONEY. WE HAD TO CANCEL OUR FLIGHT DUE TO COVID LAST YEAR AND THEY SAID WE COULD RESCHEDULE FOR THIS YEAR BUT THEY TRIED TO DOUBLE THE COST. WE ASKED FOR OUR MONEY BACK AND ITS BEEN 2+ MONTHS AND WE STILL HAVE NOT RECEIVED OUR REFUND. THEY EITHER GIVE A EXCUSE OR THE LINE IS BUSY WHEN YOU CALL. I WILL DO MY BEST TO MAKE SURE THIS COMPANY IS SHUT DOWN! I ALREADY FORWARDED A COMPLAINT TO THE BBC, I WILL FILE A POLICE REPORT, SUE, THE PREVIOUS PERSON MENTIONED SENDING A COMPLAINT TO AN ATTORNEY GENERAL WHICH SOUNDS LIKE A GOOD IDEA. STAY AWAY FROM THIS COMPANY.

23 avril 2021
Avis spontané
Logo de Lookbookflights

Réponse de Lookbookflights

Dear MF

Hope you are doing well.
We apologize for the inconvenience.
We were able to work out refunds for you and provide you the needed support.
Hope it would have sorted out by now. Let us know if we can be of any assistance to you.

Noté 1 sur 5 étoiles

HORRIBLE HORRIBLE HORRIBLE

THIS IS THE WORST EVER WENT ON-LINE AND BOOKED TWO ONEWAY TICKETS FOR 172.74 (9 SEATS LEFT) TWO DAYS LATER I GET A PHONE CALL AND THEY TELL ME THAT THEY HAVE NO CONFIRMATION FROM DELTA FOR THAT PRICE AND THEN GIVE ME ANOTHER PRICE 232.00 FOR MORE THAN I CAN GET FROM ANOTHER AIRLINE!!! WENT ON-LINE AND LOOKED UP THE SAME FLIGHT AGAIN AND NOW THE WEBSITE SAYS 183.83 (9 SEATS LEFT) SO I CALLED WHILE I WAS ONLINE AND THEY INFORMED ME THAT ALL THOSE SEATS FOR THAT PRICE ARE GONE AS WELL!!!!!!!! NOW THE SEATS ARE 276.00 THEY SHOULD HAVE THE ATTORNEY GENERAL LOOK INTO THE PRACTICES OF THIS COMPANY, BBB SHOULD ALSO LOOK INTO THEM AS WELL AND BE VIGILANT KEEP SHYSTERS THAT TRY TO SCAM PEOPLE OFF-LINE !!!!!!!!!! I SUPPOSE I SHOULD HAVE READ THE REVIEWS BEFORE I BOOKED, I NORMALLY DO AND IF THE AIRLINES THEY WORK WITH SHOULD BE ASHAMED (THEY TOLD ME THAT THEY WORK WITH DELTA AND AMERICAN AIRLINES)

STEER CLEAR FAKE SCAM HORRIBLE SERVICE LIES LIES LIES

12 avril 2021
Avis spontané
Logo de Lookbookflights

Réponse de Lookbookflights

I apologize on behalf of everyone at LookBookFlights. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.”
Mike

Noté 1 sur 5 étoiles

TERRIBLE

TERRIBLE! DON'T USE

A few weeks ago I started looking into flights from Florida to the Washington DC area. I used Booking Buddy like I have several times before. One of their websites to check out was called LookBookFlight. This website had the cheapest plane tickets for what I was looking at. I bought a ticket through them and received a confirmation email. Within a few days I received another email saying that my flight had been cancelled. I tried calling them several times to see why it was cancelled, each time the phone line was busy. They had 4 numbers listed on their website and I called every one with the same result. I tried emailing them too with no response. Luckily they never charged my credit card, but I will never use them again. Total SCAM

8 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Last year I contacted lookbook to…

Last year I contacted lookbook to cancel the flights due to COVID. They cancelled it and gave me a credit. I tried to call them to reschedule our flight but to now avail. The phone line is always busy. “Mike” contacted me originally but has not responded to any emails. I paid almost $5k and have been unable to get my money or even in contact with them.

15 mars 2021
Avis spontané
Logo de Lookbookflights

Réponse de Lookbookflights

Dear GF
Hope you are doing well.
We apologize for the inconvenience.
We were able to work out refunds for you and provide you the needed support.
Hope it would have sorted out by now. Let us know if we can be of any assistance to you.

Noté 1 sur 5 étoiles

Worst experience ever

Worst experience ever! I was told my ticket price went up only to find it did NOT. I was charged $70 for an agent fee when I booked online. Kevin was very rude and lied. He said I used profanity towards him which I didn't. He also ask me a question and cut me off before I could finish answering. I had to go round and round to get my 70 dollars back oh and had to wait 45 days. NEVER AGAIN

4 mars 2021
Avis spontané
Logo de Lookbookflights

Réponse de Lookbookflights

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and improve on your feedback. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer.
Mike

Noté 1 sur 5 étoiles

Criminal like behavior

They act like criminals they’re a total rip off they charged me $700 as a cost to book my flight I didn’t realize it until I check my credit card do not buy from them do not use them they are frauds.
I wish I could give them zero stars because they are rip off I am so angry I don’t know what to do.
Their behavior is like long sharks please don’t buy from them.!!!!!!!!!!!!

5 mars 2020
Avis spontané
Logo de Lookbookflights

Réponse de Lookbookflights

Dear Rochellia Arreguine,

We are sorry for the disconnect.
We learnt that your call to our customer relations member did not go well and that you were unhappy with the purchase.
We accept the fact that we treat people with priority and respect their Business.
Investigating your issue is our priority and right now you would not give a listen to what we wanted to share. Considering your response, we would like to cancel this deal and send you the refund of the Complete Travel Cost. To mend this for you, please Update with your reply on this post or reply us on booking@lookbookflights.com

Noté 5 sur 5 étoiles

OUTSTANDING

OUTSTANDING

I TOTALLY RECOMMEND ...SOFIA ASSISTED ME TO GET 13 TICKETS OF THE LOWEST FARE AVAILABLE IN THE MARKET...I WOULD LOVE TO BOOK WITH THEM AGAIN..:)

7 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Worst upsell

Booked a flight. Following day they called saying that Delta had changed their prices at midnight to $100 more. I booked before midnight so I don't see how that correlates but after the phone call they canceled my booking. I raced home and pulled up Delta's website. Delta actually lowered their prices. Booked with somebody else and ended up saving money.

6 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolute rip-off - PLEASE SEE UPDATE

Absolute rip-off, as others indicated, they advertised low prices and then advise that they will contact you back within 24 hours to confirm. So I received my call back but was told that it was too late, the prices originally shown had increased. Now as I am speaking to them and I am also on their website seeing the exact same price. I immediately cancelled... Liars and they are clearly a scam, misspellings all throughout their confirmation email... please don't waste your time.

UPDATE!!! The company called me back to honor the initial pricing that was advertised.Unfortunately, it's too late as I had to cancel my plans and go a different route.

30 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

After talking with Marshall, he was very kind and helped us with our situation. He honored a fair price and was very helpful. We appreciate the great customer service and helpfulness. We will be coming back for many years.

10 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Thanks you Richard

I was so thankful for the help Richard gave me.He talked me through my schedule and got just what I needed. So grateful.

Phyllis l Walker

7 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Services given were very good

Services given were very good. They are so helpful. Customer service is good. I am very satisfied with the services. Best services I have ever experienced. I found attractive price ...must recommend to everyone ...my agent who help me in providing me best deal is elisa ...thank you look book flights..

1 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I had been looking online for a an…

I had been looking online for a an affordable price for my Christmas travel, spent a lot of time for zero result!
I called Lookbookflights and got great results with a very courteous employee at a great price and great times.
I was also called to inquire if I had received my e tickets.
Great service and great people!

Highly recommended

27 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

fantastic

was a bit skeptical at first but you came through i fly a lot and will tll people of my experience with you thank you again and my grand kids thank you to

21 novembre 2019
Avis spontané

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