Great experience with Look Optic. These are my favorite readers and when I couldn’t find exactly what I was looking for, Andy in their customer service department reached out to help me. My new order... Voir plus
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Lisez les avis des autres
I have three pair of LOOK OPTIC glasses and love them all. I recently found that one was missing some screws and LOOK was super quick with their assistance and without delay got an order for replaceme... Voir plus
I have not ordered recently but in the past 6 months until March I've ordered numerous items of all colors shapes and powers. They all help. Some are prettier than others but all functional. I've sent... Voir plus
Love the glasses. I bought two pair for a little variety. They look great and work perfectly for my needs. (They actually work better than my prescription glasses. Using the 2x magnification as I type... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
Coordonnées de contact
Etats-Unis
- lookoptic.com
4,5
Excellent
401 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent quality frames
Excellent quality frames. Perfectly calibrated progressive lenses. Great price point. I could not ask for more.
14 octobre 2025
Love my new Look Optics
Love my new Look Optics, just wish they fit a little more snugly in my face. I am having trouble self adjusting the arms to make any difference.
14 octobre 2025
Réponse de LOOK OPTIC
Hi there,
We’re sorry to hear your vision feels slanted. Progressive lenses can take up to two weeks to fully adjust, and proper fit and sizing are important for clear, level vision.
We’d be happy to assist you with a fit check or guide you on adjustments to help improve your experience. Please reach out to hello@lookoptic.com and we’ll walk you through it!
The LOOK OPTIC Team
Perfect
Comfortable, lightweight, on trend styles, wonderful customer service! I have many many pairs!
14 octobre 2025
Best and favorite readers
I love the Keaton readers the best--they are smaller and fit my small features. Not to mention they are the same shape that Diane has worn for years. Hight quality readers, the light brown color is neutral and looks great with anything.
14 octobre 2025
Never received my order
14 octobre 2025
Réponse de LOOK OPTIC
Hi Brittany,
Could you please confirm your full shipping address? Your package shows as delivered, but once you confirm, we’ll ship a new one right away.
Thank you for your patience- we’ll get this resolved quickly.
The LOOK OPTIC Team
Disappointed for the price
Disappointed for the price. The frames were as I expected but the lens not as I had hoped. Perhaps my strength was off but what I used which worked on other glasses.
13 octobre 2025
Réponse de LOOK OPTIC
Hi Mary,
We’re sorry to hear that the lenses weren’t what you expected. It’s possible that the strength or lens type might need to be adjusted- even if you’ve used the same strength before, different frame shapes or progressive designs can feel slightly different. We’d be happy to help you find the right pair or arrange an exchange if needed.
Please reach out to our team at hello@lookoptic.com and we’ll make sure you end up with glasses you love.
The LOOK OPTIC Team
I have not gotten a full refund yet.
Both pairs of glasses returned, and I have not gotten a full refund yet.
13 octobre 2025
Réponse de LOOK OPTIC
Hi Edyta,
We’re so sorry for the delay with your refund — that’s definitely not the experience we want you to have. I’ve gone ahead and flagged your order with our team to make sure it’s processed as quickly as possible. It seems like you processed two different return label for the two items. Only one item was refunded, as only one label was scanned.
You will receive a refund notification shortly.
The LOOK OPTIC Team
Great quality
Great quality, quick shipment. Love being able to see my phone, my laptop and the tv with minimal blur. Really like the frames but I mistakenly ordered the smaller version of the cosmo bc of how the virtual try-on looked and I think they’re a little too small. They were on sale so I can’t exchange them.
13 octobre 2025
Réponse de LOOK OPTIC
Hi,
Thank you for sharing your experience! We’re so glad to hear that you love the quality and that the lenses are working well for you across devices.
We understand the Cosmo frames can look different on the virtual try-on, and we’re sorry the smaller size didn’t fit as expected. While sale items can’t be exchanged, we are happy to make an exception. Please reach out to hello@lookoptic.com and our team will help you.
—The LOOK OPTIC Team
Should be a return on purchase.
There should be a return policy on these glasses. I normally wear a 1.0+ reader and there is no way these are a 1.0+ reader. You cannot use them on a computer, the computer just swims and contorts. You have to look up in a head extended posture to see out of the readers part on a computer, so I end up with neck pain. I have to keep another pair of readers on me to switch to. I cannot see through the readers when looking at a book because the 1.0+ is nowhere close to my other 1.0+ readers. Peepers are cheaper.
12 octobre 2025
Réponse de LOOK OPTIC
Hi Wendy,
We’re sorry to hear that your experience with our progressive lenses hasn’t met your expectations. We completely understand your frustration and appreciate you sharing these details. While your lenses are +1.00 strength, it can take up to two weeks to fully adjust to progressives- even if you’re used to wearing 1.00 readers. This is because progressives feature a gradual transition requiring your eyes and posture to adapt to new focal points.
If you find that the frames feel oversized or uncomfortable, we’d be happy to assist with an exchange for a better fit.
Someone from our team will contact you shortly.
Thank you.
LOOK OPTIC
Tuti
Great customer service, every time I have called I have been taken care of in a very fashionable manner and product was replaced and or exchanged.
13 octobre 2025
Réponse de LOOK OPTIC
Hi Cristine,
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to take care of you and that you’ve been happy with your exchanges. Your support and feedback mean the world to us!
The LOOK OPTIC Team
Professional experience start to finish
I was excited to order two pairs of Keatons, and they arrived soon after I placed the order. Unfortunately, the frames were just too small for my face so I sadly sent them back. The order, delivery, return process was seamless and so easy. That happens rarely these days. I’d highly recommend Look Optic for a professional experience.
13 octobre 2025
Look Fantastic!
I have been seeing the ads and receiving the emails and wanted to try Look Optic glasses. The sale did it. I ordered 3 pairs! Great glasses and they look fantastic.
13 octobre 2025
fast shipping and great quality readers…
fast shipping and great quality readers I love them
12 octobre 2025
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