I absolutely love Loop cashmere. Wonderful colours and quality cashmere and the customer service is excellent. Nothing is too much trouble, purchases get sent out next day. I'm a committed Loop fan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is one of my favourite company's at the moment! They have lovely products, really luxurious and great quality. I am becoming a real addict. Also, I am in Australia and they are in the UK but ship... Voir plus
L'entreprise a répondu
Sublime Cashmere Over the years, I have purchased several jumpers and coatigans from Loop, the most recent being an elegant dark green one. I have found the combination of superb quality, design... Voir plus
L'entreprise a répondu
This is my first purchase and I am really impressed with the quality and feel of my cashmere crew neck sweater. It is beautifully designed with knitted detail on the sleeves and looks great.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de chapeaux et couvre-chefs
- Magasin de vêtements d'hiver
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
Welcome to Loop Cashmere, founded in 2020 in Yorkshire, UK. ✅ All our styles are exclusively designed in house by our talented design and technical team, here in England. ✅ 100% of our yarn is sustainably sourced. In fact, in 2024, 50% of collection was made from recycled cashmere, with zero compromise on quality or softness. We chose our cashmere yarn suppliers not only for the yarn's quality and supreme softness, but also for their ongoing dedication to auditing and maintaining high standards. Supremely Soft, Kind & Crafted to be Cherished. Designed in England & ethically crafted in Mongolia from the finest, sustainable Mongolian Cashmere. Visit our website to discover our collections. www.loopcashmere.co.uk
Coordonnées de contact
116 Cardigan Road, Escher House, LS6 3BJ, Leeds, Royaume-Uni
- 0113 8245976
- customers@loopcashmere.co.uk
- loopcashmere.co.uk
4,8
Excellent
563 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best. Sweaters. Ever.
I now have three of the Loop cashmere sweaters. The colours (woodbine green and marmalade orange) are just gorgeous, I have been wearing them on repeat ❤️ The v neck and lofty cardigan are a cool boxy fit, slightly cropped which I love, and go with everything. I’ve got two more items on order. Louise has been a joy to deal with 🙏
6 octobre 2025
Avis spontané
Réponse de Loop Cashmere
Thank you Susanna - I'll pass your comment on to Louise!
Beautiful garments but much too short
Beautiful garments, but much too short! I am 5 foot 10, size 14 - 16, I ordered both in size L. If they were 5 cm longer I would wish to have them both in every colour. Please make them longer!
2 octobre 2025
Avis spontané
Réponse de Loop Cashmere
Sarah - you designer has your comments - and believe me we will sort this out! Thank you
After ordering an item which I…
After ordering an item which I subsequently discovered had a fault, the exchange process was extremely smooth. As a new customer, the quality of the cashmere and the excellent customer service mean I wouldn't hesitate to recommend Loop.
14 septembre 2025
Avis spontané
Réponse de Loop Cashmere
Thank you - so sorry that you found a fault - fortunately that's a n extremely rare occurrence!
Réponse de Loop Cashmere
Thank you Caroline!
I just received a beautiful cosy sweater
I just received a beautiful cosy apple green sweater from Loop. As with every other sweater I have bought from them, it is very well made, super soft and perfect now that autumn has suddenly descended upon us. The colour is lovely too and the style is great. Thank you once more team Loop ❤️
22 septembre 2025
Avis spontané
Réponse de Loop Cashmere
Thank you Miriam - delighted you like it!
Quality purchase.
Delivery and service great. Jumper is excellent quality, true to size, colour perfect.
20 août 2025
Réponse de Loop Cashmere
Thank you Karen - that's great to hear
Réponse de Loop Cashmere
Thank you Kirsty - we do our best!
Beautiful quality ! Fantastic customer servide
I couldn’t have had more 5 star service !! From ordering to delivery was exceptional ! Amazing quality too . Thankyou
20 août 2025
Avis spontané
Réponse de Loop Cashmere
That's amazing! Thank you for telling us!
I just love the quality
I just love the quality and the beautiful colours.
They are very unusual.
4 août 2025
Réponse de Loop Cashmere
Thank you Sara!
10 out of 10
First of all the quality is very good, arrived quickly and well presented. The process is also easy. I unfortunately had to return the first jumper I ordered, simply because it didn't suit me, it was easy to return and I was refunded quickly.
If I wanted to buy more cashmere the first place I would look at is Loop Cashmere
4 août 2025
Réponse de Loop Cashmere
Thanks so much Valerie! A little recognition is lovely.
Absolutely beautiful sweater
Absolutely beautiful sweater. Superb quality. Love it.
6 août 2025
Avis spontané
Réponse de Loop Cashmere
Thank You Eileen! Thank You Eileen!
Easy to order
Easy to order, super fast delivery and I am so in love with my new cardigan, it is divinely soft and a perfect fit
8 août 2025
Avis spontané
Réponse de Loop Cashmere
Thank you! 'Divinely soft' is what we strive for!
The problem with my order was handled…
The problem with my order was handled sympathetically and professionally to my satisfaction
25 juillet 2025
Réponse de Loop Cashmere
Thank you Jeanne. We try to avoid problems - but when they do occur we'll always be there for you!
Cashmere striped polo top in Lupin blue
Absolutely gorgeous, love the style and colour. Beautifully packaged and arrived as per order.
6 août 2025
Avis spontané
Réponse de Loop Cashmere
Thank you - we work hard on our packaging and we're glad you like it
Beautiful cardigan, great quality
Bought the cardigan online and it arrived well wrapped and quickly. Item was of a lovely weight and the colour was exactly what I had been looking for.
30 juillet 2025
Avis spontané
Réponse de Loop Cashmere
That's great to hear - thank you for your comment!
Still not arrived
26 juillet 2025
Avis spontané
Réponse de Loop Cashmere
Hi Nataly your parcel was delivered at 14:56 on Sat 02 Aug 2025. If that was later than you expected then we do apolgise
A reliable source of beautiful quality…
A reliable source of beautiful quality cashmere. What else would I expect from Loop. I love my new top.
14 juillet 2025
Réponse de Loop Cashmere
That's great to hear!
Cashmere Polo Shirt- Lemonade
The quality is good and reflects the website photos- however the label at the neck is rough around the edges and I always have to remove it with risk of shredding one of the cashmere threads
4 juillet 2025
Avis spontané
Réponse de Loop Cashmere
Thank for the feedback Lorna - we're going to change this for our Autumn range!
Still not arrived
Still not arrived. Ordered nealrly a week ago with a delivery friday latest but nothing then chased it up and they apologised and said it would be sent on Friday so I expected it yesterday and still not here. Very disappointed as wanted it for this weekend. For such a high value item, the delivery is really bad.
25 mai 2025
Avis spontané
Réponse de Loop Cashmere
Hi Caron. I'm really sorry to read of you experience. I despatched the item myself on Friday and haven't at the moment been able to find out why it wasn't delivered on Saturday. I'll email you separately. Apologies again. Best wishes Richard
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.