Lorenzi Montague Avis 4

Scam website. Low quality defective goods and when you complain they make you pay to return items to an address in China. Not based in Netherlands like the website suggests. Avoid at all costs.

Awful cheat quality watch with a fake leather strap, and an awful return and refund policy! Do not buy from this company.

they say they supply luxury watches ,but only offer a 30 day return or refund ,a watch was ordered and had to be chased up when delivery took some time ,once the watch arrived it was worn about half a dozen times and after about 36 days ,it broke ,contacted customer service who were extremely unhelpful sayng it was outside of the 30 days return or refund ,eventually they offered a 20% partial refund which in the end i had to accept and then they tried to backtrack on that saying that after hecking they noticed it was outside of the 30 days so therefore they could not offer a refund ,i had to point out that they already knew that when they offered the partial refund,if they stood behind their product surely they would allow longer than 30 days ,it seems to me that they offer 30 days as they don`t expect the product to last ,i would be extremely wary of ordering anything from them again

I'd give this company less than one star if I could. Ordered on 6th December, as of the date 25th December, still no watch, Customer service tells me it wasn't actually dispatched until 19th! Was a Christmas gift. Absolutely do not recommend or would use again.