Lorenzia Avis 

I ordered two bags two weeks ago and I got an email immediately saying that they didn’t have the bags I wanted and would I choose five different other ones from their website so I did that and then they said oh we got the bags in. Now it’s two weeks later and there’s no shipping there’s no bags all they tell me is to be patient and wait and they’re keeping all of my money. I’m gonna have to call my bank tomorrow because they are a horrible company that steals from people do not buy from them.

Awful quality and bags seem used. They take your credit card and days later tell you they are out of stock. EMAILS ARE NEVER ANSWERED. Typical demeanor of that country. STAY AWAY.

This is not the same at Atelera so don’t be fooled like I was. The quality is terrible. Everything is made from plastic. Pleeeeease save yourself the money. It’s is so so so bad.

DO NOT ORDER from this company. They are all garbage bags. I ordered 3 bags because I had ordered from the previous company that they operated under called Atelera and recieved 2 good pieces. Lorenzia is not the same. The three bags I ordered this time are all obvious fakes and smell bad and are plastic. The Louis Vuitton I ordered doesn't even work! The clip won't open so I cant attach the chain to the bag to use it and the clasp won't close. I also ordered a YSL bag and they sent me the wrong one. When I reached out for a return they asked for an unboxing video which of course I do not have. They declined my return stating that I got what I ordered. I am now filing a dispute with VISA. Its a pain in the neck! Save yourself the time and headache and just buy the real bags!!

I purchased a bag it came in time quality good however it’s the wrong bag! They said they would take it back admitted it was their mistake but now I have to send it back which would cost half of the bags cost! They refused to help me even though it’s their fault! Don’t buy anything they are scammers and fraudulent.

I’ve had my share of trouble ordering branded handbags from Atelera, the predecessor company. This summer, I got an email sent to “earlier” clients, announcing their new and improved company, Lorenzia, promising bags you can trust. They offered former Atelera customers 40% off, so I took a chance, reassured that each bag would be inspected before shipping. What a letdown. I ordered several bags in different leathers, but what arrived was plasticky, all with the same smell, look, and feel—no difference in the supposed “leathers.” I filmed the unboxing, as Atelera once required for returns and refunds, so this time I recorded everything in real time, sealed as it came. Now, dealing with the new company over this batch, I’m bracing for the time I’ll spend chasing refunds.